Our principal introduced him to the children: Cullen Murphy and Todd S. Purdum, “Farewell to All That: An Oral History of the Bush White House,” Vanity Fair, February 2009, at https://www.vanityfair.com/news/2009/02/bush-oral-history200902.
I remember him being all happy: “Florida Students Witnessed the Moment Bush Learned of 9/11 Terror Attacks.”
I can remember seeing his expression change dramatically: Rob Shaw, “Students witnessed history,” Tampa Tribune, September 11, 2011, at: http://www.charlesapple.com/2011/09/wednesdays-notable-911-anniversary-pages/.
I’ll never forget the look on his face: Running Toward Danger, 60.
My notes say we took off: Ibid., 80.
First Reactions in D.C.
My Secret Service agent, the head of my detail: Smithsonian Channel, “9/11: Day That Changed the World.”
I thought, Well, that’s a strange accident: University of Denver, “Recalling 9/11: Condoleezza Rice,” YouTube video, 2:08, September 16, 2014, https://www.youtube.com/watch?v=RYRK-lKmvlY.
I heard of the disaster occurring: “Barbara Olsen Remembered,” CNN.com, December 25, 2001, at http://transcripts.cnn.com/TRANSCRIPTS/0112/25/lkl.00.html.
It was the moment that changed everything: Evan Thomas, “The Day That Changed America,” Newsweek, December 30, 2001, at https://www.newsweek.com/day-changed-america-148319.
Radar caught sight of an airliner: Jimmy Orr, “Nope, Dick Cheney Didn’t Change His Mind. . . ,” Christian Science Monitor, May 21, 2009, at https://www.csmonitor.com/USA/Politics/The-Vote/2009/0521/nope-dick-cheney-didnt-change-his-mind.
We learn that a plane is five miles out: Thomas, “The Day That Changed America.”
My Secret Service agent said: “9/11: What Really Happened?,” CNN.com, September 14, 2002, at http://transcripts.cnn.com/TRANSCRIPTS/0209/14/cp.00.html.
The Secret Service came in: Interview with Rice, at https://www.youtube.com/watch?v=0SDtt5QUMg4.
They practice this: Thomas, “The Day That Changed America.”
The look on the faces of the Secret Service agents: Kate Anderson Brower, “Inside the White House on September 11,” Fortune, September 11, 2016, at http://fortune.com/2016/09/11/the-residence-kate-andersen/.
A few moments later, I found myself: Orr, “Nope, Dick Cheney Didn’t Change His Mind.”
American Airlines Flight 77
One of the secretaries rushed in: “Barbara Olson Remembered,” CNN.com, December 25, 2001, at http://transcripts.cnn.com/TRANSCRIPTS/0112/25/lkl.00.html.
We were trying to juggle big decisions: C-SPAN, “Aviation Officials Remember September 11, 2001.”
I was in shock and horrified: CNN, “Barbara Olsen Remembered.”
There had never been a situation where hijackers: C-SPAN, “Aviation Officials Remember September 11, 2001.”
I’ll never forget—it was a military transport: Ibid.
The pilot came right back: Ibid.
I called some people: CNN, “Barbara Olsen Remembered.”
I noticed the aircraft: “Air Traffic Controllers Recall 9/11,” ABC News, October 24, 2011, at https://web.archive.org/web/20130929181230/http://abcnews.go.com/2020/story?id=123822&page=1.
I dreaded the realization: “On Sept. 11, Former Bush Solicitor General Remembers His Late Wife,” NPR, September 11, 2016, at https://www.npr.org/2016/09/11/493491949/on-sept-11-former-bush-solicitor-general-remembers-his-late-wife.
I had the scope focused: Filson, Air War Over America, 65.
We waited, and we waited: “Air Traffic Controllers Recall 9/11,” ABC News.
After the second phone call: “On Sept. 11, Former Bush Solicitor General Remembers His Late Wife,” NPR.
The Washington National Airport controllers: “Air Traffic Controllers Recall 9/11.”
The Third Plane
Instantly, 400,000 square feet of the Pentagon: Patrick Creed and Rick Newman, Firefight: Inside the Battle to Save the Pentagon on 9/11 (New York: Presidio Press, 2008), 31.
I immediately ran down to the Operations Center: Oral history in the collection of the Historical Office of the Office of the Secretary of Defense (Pentagon, Arlington, Virginia).
People were told to get out—run: Oral history in the collection of the U.S. House of Representatives Historian’s Office (Washington, D.C.).
Flight 93 in Peril
The first official report of trouble: Jane Pauley, “No Greater Love,” NBC News, September 11, 2016, at http://www.nbcnews.com/id/14789502/ns/dateline_nbc/t/no-greater-love/#.W_GqmWRKjqI.
The phone rang: Fink and Mathias, Never Forget.
The call came in at 6:37 in the morning: Ibid. NOTE: Hoagland in Fink and Mathias’s oral history says the call came in at 6:44 a.m., but according to the FBI reconstruction, the call happened at 6:37 a.m. PT, so I use that time here.
As I was explaining: Ibid.
I must have gotten up: Ibid.
A news reporter came on: Ibid.
Tom Burnett was in 4B: Ibid.
Then Jeremy started asking me: Ibid.
The phone rang again: Ibid.
Honey, are you there?: Pauley, “No Greater Love.”
Jeremy said he didn’t think: Fink and Mathias, Never Forget.
I asked the caller his name: Ibid.
We knew how bad things were: C-SPAN, “Aviation Officials Remember September 11, 2001.”
We had a report from a small, private aircraft pilot: Ibid.
He called back: Fink and Mathias, Never Forget.
The World Trade Center Evacuation
Inside the [North Tower grand-floor] lobby, I think we knew less: Fink and Mathias, Never Forget.
We tried every possible means of communication: Ibid.
People saw the helicopter: Ibid.
Groups of firefighters were coming in: Ibid.
I crawled the entire length of the loans department: “9/11 Stories: Stanley Praimnath and Brian Clark,” BBC News, September 5, 2011, at https://www.bbc.com/news/av/world-us-canada-14766882/9-11-stories-stanley-praimnath-and-brian-clark.
Our offices occupied the entire 84th floor: Ibid.
This man behind the wall: “9/11 stories: Ibid.
Suddenly he said, “Can you see my hand?”: Ibid.
He said, “Come on, buddy”: Ibid.
No, it’s so hot I’m burning up: Exhibit P200016, United States v. Zacarias Moussaoui, Criminal No. 01-455-A, “Melissa Doi 911 tape,” at http://www.vaed.uscourts.gov/notablecases/moussaoui/exhibits/prosecution/P200016.html.
We made it to the ninth floor: Fink and Mathias, Never Forget.
We encountered maybe 20 to 25 firemen: Ibid.
As they walked past us: Ibid.
We started to make our way down the staircase: Ibid.
We wanted to make time: Ibid.
We kept switching our team: Ibid.
The firemen cheered us on: Ibid.
I just kept climbing: Ibid.
The dumb sons of bitches: Michael Grunwald, “A Tower of Courage,” Washington Post, October 28, 2001, at https://www.washingtonpost.com/archive/lifestyle/2001/10/28/a-tower-of-courage/c53e8244-3754-440f-84f8-51f841aff6c8/?utm_term=.7fb8b3cba7aa.
We walked toward Battery Park: Mike Magee, All Available Boats: The Evacuation of Manhattan Island on September 11, 2001 (West Hartford, CT: Spencer Books, 2002), 128.
I have the greatest admiration for the private security officers: Fink and Mathias, Never Forget.
Jumping
It was a sight and sound that I’ll never forget: 9/11 Tribute Center.
You’d hear this whoosh: Fink and Mathias, Never Forget.
The clothes of the jumpers: Edward Cone, “A New Beginning at Ground Zero,” EdCone, June 30, 2002, at https://edcone.typepad.com/wordup/2002/07/a_reluctant_her.html#more.
I did see one jumper actually hit a fireman: Fink and Mathias, Never Forget.
I must’ve blessed myself: Ibid.
I’ve been in this business 26 years: Ibid.
The FAA Makes Historyr />
As soon as Flight 77 hit the Pentagon: C-SPAN, “Aviation Officials Remember September 11, 2001.”
The controllers were telling the pilots: U.S. Department of Transportation, “Ten Years Later: Air Traffic Controllers Remember 9/11,” YouTube video, 5:37, September 1, 2011, at https://www.youtube.com/watch?v=i7vWcQZjEwM.
Every plane was considered a threat: C-SPAN, “Aviation Officials Remember September 11, 2001.”
When the order came out to land: Ibid.
To put 4,500 aircraft on the ground: Ibid.
To give some perspective, I believe 700 landed: Ibid.
They did an incredible job: U.S. Department of Transportation, “Ten Years Later: Air Traffic Controllers Remember 9/11.”
I do not think the aviation industry got the thanks: C-SPAN, “Aviation Officials Remember September 11, 2001.”
We were the next-to-last aircraft: Ibid.
The Trade Center Rescue Continues
Everyone from my company got out but one: Fink and Mathias, Never Forget.
I stood at the door off of Church Street: ABC News, “9/11 WTC Cantor Fitzgerald CEO and Chairman Howard Lutnick,” YouTube video, 9:43, June 15, 2011, at https://www.youtube.com/watch?v=8rf35t4d214.
There was nothing we could do: Barbash, On Top of the World, 18.
I’ve known the mayor for about 11 or 12 years: Fink and Mathias, Never Forget.
She was a little hysterical: “Three Families Share Stories of Last Communications From Loved Ones on 9-11,” CNN, September 8, 2002, at http://transcripts.cnn.com/TRANSCRIPTS/0209/08/sm.18.html.
Minutes later, Melissa Harrington Hughes called her husband: “On September 11, Final Words of Love,” CNN.com, September 10, 2002, at http://www.cnn.com/2002/US/09/03/ar911.phone.calls/.
Jan’s normal shift was lunch: “The Long Good-Bye,” New York magazine, undated, http://nymag.com/nymetro/news/sept11/features/5788/.
We have speakerphones in each office: ABC News, “9/11 WTC Cantor Fitzgerald CEO and Chairman Howard Lutnick.”
My brother, Gary, was in the building: NPR, “CEO Howard Lutnick Remembers Sept. 11: How His Company Survived After Great Personal Loss.”
My husband called to let me know: Fink and Mathias, Never Forget.
The First Collapse
It was this rat-tat-tat-tat-tat-tat-tat-tat: Gray, After the Fall.
We’re talking to [NYPD officer] Glen Pettit: Fink and Mathias, Never Forget.
I’m looking at the building, and Sean’s facing me: Ibid.
I was looking away from the building: Ibid.
The loudest sound I’d ever heard: NPR, “CEO Howard Lutnick Remembers Sept. 11: How His Company Survived After Great Personal Loss.”
I can’t even give you an analogy: Fink and Mathias, Never Forget.
Like an incoming missile: Ibid.
Like an avalanche: Gray, After the Fall.
Like a giant chandelier: DuLong, Dust to Deliverance, 55.
Like a machine gun: Magee, All Available Boats, 108.
I suddenly heard this loud explosion: StoryCorps, “Beverly Eckert,” Vimeo video, 2:45, at https://vimeo.com/180606992; “Sean Rooney’s Last Goodbye,” 9/11 Memorial & Museum, February 17, 2017, at https://www.911memorial.org/blog/sean-rooney%E2%80%99s-last-goodbye.
I ran into a woman on the street: Fink and Mathias, Never Forget.
In seconds, it was gone: Ibid.
We went into silent mode: Covering Catastrophe, 84.
The hardest words I’ve ever spoken on TV: Ibid., 102.
We stood there for a minute: Fink and Mathias, Never Forget.
Inside the Cloud
The South Tower collapsed: Thomas W. Eagar and Christopher Musso, “Why Did the World Trade Center Collapse? Science, Engineering, and Speculation,” JOM: Journal of the Minerals, Metals, and Materials Society 53, no. 12 (2001): 8–11, https://www.tms.org/pubs/journals/jom/0112/eagar/eagar-0112.html.
I looked over my shoulder: NPR, “CEO Howard Lutnick Remembers Sept. 11.”
Your brain couldn’t adjust: Fink and Mathias, Never Forget.
We were docked near the pier: Ibid.
We were yelling for people in the water: Ibid.
I heard all the crashing and the steel: Ibid.
The pummeling by debris: 9/11 Tribute Center.
I could feel stuff going up my legs: Fink and Mathias, Never Forget.
I’ve never heard screaming: Ibid.
After the building collapsed, there was a calmness: Ibid.
People I was standing with: Garrett Kling, “The Burdens of Prayer: FDNY Chaplains Remember 9/11 Every Day,” A Journey Through NYC Religions, September 11, 2015, at https://www.nycreligion.info/burdens-prayer-fdny-chaplains-remember-911-day/.
Picture taking a handful of flour: Fink and Mathias, Never Forget.
Inside the PEOC
In the years since: Orr, “Nope, Dick Cheney Didn’t Change His Mind.”
Many of us thought that we might not leave: Richard Clarke, “Cheney and Rice Remember 9/11: I Do, Too,” Washington Post, May 31, 2009, at http://www.washingtonpost.com/wp-dyn/content/article/2009/05/29/AR2009052901560.html.
Norm Mineta, the transportation secretary: Interview with Rice at: https://www.youtube.com/watch?v=0SDtt5QUMg4.
My first thought was: Ibid.
We were in foreign territory: Filson, Air War Over America, 73.
Our chain of command: “Major Heather Penney on September 11, 2001,” C-SPAN, August 8, 2011, at https://www.c-span.org/video/?300959-1/major-heather-penney-september-11-2001.
I handed our wing commander: C-SPAN, “Pilots Remember September 11, 2001,” at https://www.c-span.org/video/?295417-2/pilots-remember-september-11-2001.
It had to be done: Stephen Hayes, “Cheney Speaks,” The Weekly Standard, July 23, 2007, at https://www.weeklystandard.com/stephen-f-hayes/cheney-speaks-14972.
Vice President Cheney was very steady: Ibid.
As bad as the events of 9/11 were: “In Cody, Cheney Reflects On 9/11,” Powell (WY) Tribune, May 31, 2018, at http://www.powelltribune.com/stories/in-cody-cheney-reflects-on-911,14163.
He was a calming influence: Thomas, “The Day That Changed America.”
There were times that day: Ibid.
The Military Responds
My translation of the rules: Filson, Air War Over America, 82.
As we’re going out to the jets: Nicole Weisensee Egan, “Inside a Hero Fighter Pilot’s Decision to Give His Life in Kamikaze Mission on 9/11: ‘We Were Going to Do the Unthinkable,’ ” People, September 9, 2016, at https://people.com/celebrity/911-f-16-pilot-marc-sasseville-was-prepared-for-kamikaze-mission/.
We would be ramming the aircraft: “Major Heather Penney on September 11, 2001,” C-SPAN, August 8, 2011.
We didn’t have a whole lot of options: Filson, Air War Over America, 82.
I had never been trained: “Major Heather Penney on September 11, 2001,” C-SPAN, August 8, 2011.
We did everything humanly possible: Steve Hendrix, “F-16 Pilot Was Ready to Give Her Life on Sept. 11,” Washington Post, September 8, 2011, at https://www.washingtonpost.com/local/f-16-pilot-was-ready-to-give-her-life-on-sept-11/2015/09/06/7c8cddbc-d8ce-11e0-9dca-a4d231dfde50_story.html?utm_term=.2c051fdfcd6d.
I just got my radios up: “Major Heather Penney on September 11, 2001,” C-SPAN, August 8, 2011.
I was thinking, Wow: Filson, Air War over America, 82.
Sass and I fully expected: “Major Heather Penney on September 11, 2001,” C-SPAN, August 8, 2011.
I was going into this moral: Ibid.
I genuinely believed that was going to be: Hendrix, “F-16 Pilot Was Ready to Give Her Life on Sept. 11.”
Seeing the Pentagon was surreal: “Major Heather Penney on September 11, 2001,” C-SPAN, August 8, 2011.
There was all this smoke in my cockpit: Nicole Weisensee Egan, “Inside a Hero Fighter Pilot’s Decision to Give His Life in Kamikaze Mission on 9/11.”
The real heroes are the passengers:
Ibid.
They made the decision: Filson, Air War over America, 82.
I don’t remember how many miles: “Major Heather Penney on September 11, 2001,” C-SPAN, August 8, 2011.
The Fourth Crash
We talked about how much we loved each other: Andrew Alderson and Susan Bisset, “The Extraordinary Last Calls of Flight UA93,” Telegraph (U.K.), October 21, 2001, at https://www.telegraph.co.uk/news/worldnews/northamerica/usa/1360088/The-extraordinary-last-calls-of-Flight-UA93.html.
I didn’t want to listen: Fink and Mathias, Never Forget.
My dad stayed on the line: Ibid.
I kept waiting: Ibid.
Fear at the Pentagon
It was on track to D.C.: Oral history in the collection of the Historical Office of the Office of the Secretary of Defense (Pentagon, Arlington, Virginia).
We were outside and heard the fire trucks: Ibid.
We looked around and decided: Ibid.
It was about 10 minutes after: Ibid.
The First Casualty
It’s fantastic how I can sometimes: Barbara Bradley Hagerty, “Memories of Sept. 11’s First Recorded Casualty Endure,” NPR, September 5, 2011, at https://www.npr.org/2011/09/05/140154885/memories-of-sept-11s-first-casualty-burn-bright.
Priests and firemen both enter people’s lives: Jennifer Senior, “The Firemen’s Friar,” New York magazine, undated, at http://nymag.com/nymetro/news/sept11/features/5372/#print.
There’s a very old postcard: Ibid.
On 9/11, one of our friars: Fr. Michael Duffy, “Homily Preached at Funeral Mass for Fr. Mychal Judge, OFM,” September 15, 2001, Franciscan Friars Holy Name Province, at https://hnp.org/wp-content/uploads/2014/03/09-15-01-mjhomily.pdf.
I saw Mychal Judge: Fink and Mathias, Never Forget.
You could see it in his face: Anna Mehler Paperny, “For Five Men, Tragedy Remains Over Photo of 9/11’s First Casualty,” Global and Mail (Toronto), September 1, 2011, at https://www.theglobeandmail.com/news/world/for-five-men-tragedy-remains-over-photo-of-911s-first-casualty/article592945/.
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