by Sarah Dessen
Thank you again for your patronage. If you have any questions, please feel free to contact our friendly customer service staff at the number below. It’s for people like you that we work to make daily life better, more productive, and most of all, easy. It’s not just a name: it’s a promise.
Most cordially,
Walter F. Tempest
President, EZ Products
I scooped out Styrofoam peanuts, piling them neatly next to the box, until I found the package inside. It had two pictures on the front. In the first one, a woman was standing at a kitchen counter with about twenty rolls of tinfoil and waxed paper stacked up in front of her. She had a frustrated expression on her face, like she was about two breaths away from some sort of breakdown. In the picture beside it, the woman was at the same counter. Gone were the boxes, replaced instead by a plastic console that was attached to the wall. From it, she was pulling some plastic wrap, now sporting the beatific look usually associated with madonnas or people on heavy medication.
Are you tired of dealing with the mess of so many kinds of foil and wrap? Sick of fumbling through messy drawers or cabinets? Get the Neat Wrap and you’ll have what you need within easy reach. With convenient slots for sandwich and freezer bags, tinfoil and waxed paper, you’ll never have to dig through a drawer again. It’s all there, right at your fingertips!
I put the box down, running my finger over the edge. It’s funny what it takes to miss someone. A packed funeral, endless sympathy cards, a reception full of murmuring voices, I could handle. But every time a box came from Maine, it broke my heart.
My dad loved this stuff: he was a sucker for anything that claimed to make life simpler. This, mixed with a tendency to insomnia, was a lethal combination. He’d be downstairs, going over contracts or firing off emails late into the night, with the TV on in the background, and then an infomercial would come on. He’d be sucked in immediately, first by the happy, forced banter between the host and the gadget designer, then by the demonstration, followed by the bonus gifts, just for ordering Right Now, by which point he was already digging out his credit card with one hand as he dialed with the other.
“I’m telling you,” he’d say to me, all jazzed up with that pre-purchase enthusiasm, “that’s what I call an innovation!”
And to him, it was: the Jumbo Holiday Greeting Card Pack he bought for my mother (which covered every holiday from Kwanzaa to Solstice, with not a single Christmas card), and the plastic contraption that looked like a small bear trap and promised the perfect French Twist, which we later had to cut out of my hair. Never mind that the rest of us had long ago soured on EZ Products: my father was not dissuaded by our cynicism. He loved the potential, the possibility that there, in his eager hands, was the answer to one of life’s questions. Not “Why are we here?” or “Is there a God?” These were queries people had been circling for eons. But if the question was, “Does there exist a toothbrush that also functions as a mouthwash dispenser?” the answer was clear: Yes. Oh, yes.
“Come look at this!” he’d say, with an enthusiasm that, while not exactly contagious, was totally endearing. That was the thing about my dad. He could make anything seem like a good time. “See,” he’d explain, putting the coasters cut from sponges/talking pocket memo recorder/coffeemaker with remote-control on-off switch in front of you, “this is a great idea. I mean, most people wouldn’t even think you could come up with something like this!”
Out of necessity, if nothing else, I’d perfected my reaction— a wow-look-at-that face, paired with an enthusiastic nod—at a young age. My sister, the drama queen, could not even work up a good fake smile, instead just shaking her head and saying, “Oh, Dad, why do you buy all that crap, anyway?” As for my mother, she tried to be a good sport, putting away her top-end coffeemaker for the new remote-controlled one, at least until we realized—after waking up to the smell of coffee at three A.M.—that it was getting interference from the baby monitor next door and brewing spontaneously. She even tolerated the tissue dispenser he installed on the visor of her BMW (Never risk an accident reaching for a Kleenex again!), even when it dislodged while she was on the highway, bonking her on the forehead and almost hurling her into oncoming traffic.
When my dad died, we all reacted in different ways. My sister seemed to take on our cumulative emotional reaction: she cried so much she seemed to be shriveling right in front of our eyes. I sat quiet, silent, angry, refusing to grieve, because it seemed like to do so would be giving everyone what they wanted. My mother began to organize.
Two days after the funeral, she was moving through the house with a buzzing intensity, the energy coming off of her palpable enough to set your teeth chattering. I stood in my bedroom door, watching as she ripped through our linen closet, tossing out all the nubby washcloths and old twin sheets that fit beds we’d long ago given away. In the kitchen, anything that didn’t have a match—the lone jelly jar glass, one freebie plate commemorating Christmas at Cracker Barrel—was tossed, clanking and breaking its way into the trash bag she dragged behind her from room to room, until it was too full to budge. Nothing was safe. I came home from school one day to find that my closet had been organized, rifled through, clothes I hadn’t worn in a while just gone. It was becoming clear to me that I shouldn’t bother to get too attached to anything. Turn your back and you lose it. Just like that.
The EZ stuff was among the last to go. On a Saturday morning, about a week after the funeral, she was up at six A.M., piling things in the driveway for Goodwill. By nine, she’d emptied out most of the garage: the old treadmill, lawn chairs, and boxes of never-used Christmas ornaments. As much as I’d been worried about her as she went on this tear, I was even more concerned about what would happen when she was all done, and the only mess left was us.
I walked across the grass to the driveway, sidestepping a stack of unopened paint cans. “All of this is going?” I asked, as she bent down over a box of stuffed animals.
“Yes,” she said. “If you want to claim anything, better do it now.”
I looked across these various artifacts of my childhood. A pink bike with a white seat, a broken plastic sled, some life jackets from the boat we’d sold years ago. None of it meant anything, and all of it was important. I had no idea what to take.
Then I saw the EZ box. At the top, balled up and stuffed in the corner, was the self-heating hand towel my dad had considered a Miracle of Science only a few weeks earlier. I picked it up carefully, squeezing the thin fabric between my fingers.
“Oh, Macy.” My mother, the stuffed animal box in her arms, frowned at me. A giraffe I vaguely remembered as belonging to my sister was poking out the top. “You don’t want that stuff, honey. It’s junk.”
“I know,” I said, looking down at the towel.
The Goodwill guys showed up then, beeping the horn as they pulled into the driveway. My mother waved them in, then walked over to point out the various piles. As they conferred, I wondered how many times a day they went to people’s houses to take things away—if it was different when it was after a death, or if junk was junk, and they couldn’t even tell.
“Make sure you get it all,” my mother called over her shoulder as she started across the grass. The two guys went over to the treadmill, each of them picking up an end. “I have a donation . . . just let me get my checkbook.”
As she went inside I stood there for a second, the guys loading up things from all around me. They were making a last trip for the Christmas tree when one of them, a shorter guy with red hair, nodded toward the box at my feet.
“That, too?” he asked.
I was about to tell him yes. Then I looked down at the towel and the box with all the other crap in it, and remembered how excited my dad was when each of them arrived, how I could always hear him coming down the hallway, pausing by the dining room, the den, the kitchen, just looking for someone to share his new discovery with. I was always so happy when it was me.
“No,” I said as I leaned over and picked up
the box. “This one’s mine.”
I took it up to my room, then dragged the desk chair over to my closet and climbed up. There was a panel above the top shelf that opened up into the attic, and I slid it open and pushed the box into the darkness.
With my dad gone, we had assumed our relationship with EZ Products was over. But then, about a month after the funeral, another package showed up, a combination pen/pocket stapler. We figured he’d ordered it right before the heart attack, his final purchase—until the next month, when a decorative rock/ sprinkler arrived. When my mother called to complain, the customer service person apologized profusely. Because of my father’s high buying volume, she explained, he had been bumped up to Gold Circle level, which meant that he received a new product every month to peruse, no obligation to buy. They’d take him off the list, absolutely, no problem.
But still the stuff kept coming, every month, just like clockwork, even after we canceled the credit card they had on file. I had my own theory on this, one I shared, like so much else, with no one. My dad had died the day after Christmas, when all the gifts had already been put into use or away. He’d given my mom a diamond bracelet, my sister a mountain bike, but when it was my turn, he’d given me a sweater, a couple of CDs, and an I.O.U. written on gold paper in his messy scrawl. More to come, it had said, and he’d nodded as I read the words, reassuring me. Soon. “It’s late, but it’s special,” he’d said to me. “You’ll love it.”
I knew this was true. I would love it, because my dad just knew me, knew what made me happy. My mother claimed that when I was little I cried anytime my dad was out of my sight, that I was often inconsolable if anyone but he made my favorite meal, the bright orange macaroni-and-cheese mix they sold at the grocery store three for a dollar. But it was more than just emotional stuff. Sometimes, I swear, it was like we were on the same wavelength. Even that last day, when he’d given up trying to rouse me from bed, I’d sat up those five minutes later as if something had summoned me. Maybe, by then, his chest was already hurting. I’d never know.
In those first few days after he was gone, I kept thinking back to that I.O.U., wondering what it was he’d picked out for me. And even though I was pretty sure it wasn’t an EZ Product, it felt strangely soothing when the things from Waterville, Maine, kept arriving, as though some part of him was still reaching out to me, keeping his promise.
So each time my mother tossed the boxes, I’d fish them out and bring them upstairs to add to my collection. I never used any of the products, choosing instead to just believe the breathless claims on the boxes. There were a lot of ways to remember my dad. But I thought he would have especially liked that.
Chapter Two
My mother had called me once (“Macy, honey, people are starting to arrive”) and then twice (“Macy? Honey?”) but still I was in front of the mirror, parting and reparting my hair. No matter how many times I swiped at it with my comb, it still didn’t look right.
Once, I didn’t care so much about appearances. I knew the basics: that I was somewhat short for my age, with a round face, brown eyes, and faint freckles across my nose that had been prominent, but now you had to lean in close to see. I had blonde hair that got lighter in the summer time, slightly green if I swam too much, which didn’t bother me since I was a total track rat, the kind of girl to whom the word hairstyle was defined as always having a ponytail elastic on her wrist. I’d never cared about how my body or I looked—what mattered was what it could do and how fast it could go. But part of my new perfect act was my appearance. If I wanted people to see me as calm and collected, together, I had to look the part.
It took work. Now, my hair had to be just right, lying flat in all the right places. If my skin was not cooperating, I bargained with it, applying concealer and a slight layer of foundation, smoothing out all the red marks and dark circles. I could spend a full half hour getting the shadowing just right on my eyes, curling and recurling my eyelashes, making sure each was lifted and separated as the mascara wand moved over them, darkening, thickening. I moisturized. I flossed. I stood up straight. I was fine.
“Macy?” My mother’s voice, firm and cheery, floated up the stairs. I pulled the comb through my hair, then stepped back from the mirror, letting it fall into the part again. Finally: perfect. And just in time.
When I came downstairs, my mother was standing by the door, greeting a couple who was just coming in with her selling smile: confident but not off-putting, welcoming but not kiss-ass. Like me, my mother put great stock in her appearance. In real estate, as in high school, it could make or break you.
“There you are,” she said, turning around as I came down the stairs. “I was getting worried.”
“Hair issues,” I told her, as another couple came up the front walk. “What can I do?”
She glanced into the living room, where a group of people were peering at a design of the new townhouses that was tacked up on the wall. My mother always had these cocktail parties when she needed to sell, believing the best way to assure people she could build their dream house was to show off her own. It was a good gimmick, even if it did mean having strangers traipsing through our downstairs.
“If you make sure the caterers have what they need,” she said to me now, “that would be great. And if it looks like we’re running low on brochures, go out and get another box from the garage.” She paused to smile at a couple as they crossed the foyer. “Oh,” she said, “and if anyone looks like they’re looking for a bathroom—”
“Point them toward it graciously and with the utmost subtlety, ” I finished. Bathroom detail/directions were, in fact, my specialty.
“Good girl,” she said, as a woman in a pantsuit came up the walk. “Welcome!” my mother called out, pushing the door open wider. “I’m Deborah Queen. Please come in. I’m so glad you could make it!”
My mother didn’t know this person, of course. But part of selling was treating everyone like a familiar face.
“Well, I just love the neighborhood,” the woman said as she stepped over the threshold. “I noticed you were putting up some new townhouses, so I thought I’d . . .”
“Let me show you a floor plan. Did you see that all the units come with two-car garages? You know, a lot of people don’t even realize how much difference a heated garage can make.”
And with that, my mother was off and running. Hard to believe that once schmoozing was as painful to her as multiple root canals. But when you had to do something, you had to do it. And eventually, if you were lucky, you did it well.
Queen Homes, which my dad had started right out of college as a one-man trim carpenter operation, already had a good business reputation when he met my mother. Actually, he hired her. She was fresh out of college with an accounting degree, and his finances were a shambles. She’d come in, waded through his paperwork and receipts (many of which were on bar napkins and matchbooks), handled a close call with the IRS (he’d “forgotten” about his taxes a few years earlier), and gotten him into the black again. Somewhere in the midst of all of it, they fell in love. They were the perfect business team: he was all charm and fun and everyone’s favorite guy to buy a beer. My mother was happy busying herself with file folders and The Bigger Picture. Together, they were unstoppable.
Wildflower Ridge, our neighborhood, had been my mother’s vision. They’d done small subdivisions and spec houses, but this would be an entire neighborhood, with houses and townhouses and apartments, a little business district, everything all enclosed and fitted around a common green space. A return to communities, my mother had said. The wave of the future.
My dad wasn’t sold at first. But he was getting older, and his body was tired. This way he could move into a supervisory position and let someone else swing the hammers. So he agreed. Two months later, they were breaking ground on the first house: ours.
They worked in tandem, my parents, meeting potential clients at the model home. My dad would run through the basic spiel, tweaking it depending on what sort of people
they were: he played up his Southern charm for Northerners, talked NASCAR and barbeque with locals. He was knowledgeable, trustworthy. Of course you wanted him to build your house. Hell, you wanted him to be your best friend. Then, the hard selling done, my mom would move in with the technical stuff like covenants, specifications, and prices. The houses sold like crazy. It was everything my mother said it would be. Until it wasn’t.
I knew she blamed herself for his death, thought that maybe it was the added stress of Wildflower Ridge that taxed my dad’s heart, and if she hadn’t pushed him to expand so much everything would have been different. This was our common ground, the secret we shared but never spoke aloud. I should have been with him; she should have left him alone. Shoulda, coulda, woulda. It’s so easy in the past tense.
But here in the present, my mother and I had no choice but to move ahead. We worked hard, me at school, her at outselling all the other builders. We parted our hair cleanly and stood up straight, greeting company—and the world—with the smiles we practiced in the quiet of our now-too-big dream house full of mirrors that showed the smiles back. But under it all, our grief remained. Sometimes she took more of it, sometimes I did. But always, it was there.
I’d just finished directing an irate woman with a red-wine stain on her shirt to the powder room—one of the catering staff had apparently bumped into her, splashing her cabernet across her outfit—when I noticed the stack of fliers on the foyer table was looking a bit low. Grateful for any excuse to escape, I slipped outside.
I went down the front walk, cutting around the caterer’s van in the driveway. The sun had just gone down, the sky pink and orange behind the line of trees that separated us from the apartments one phase over. Summer was just starting. Once that had meant early track practice and long afternoons at the pool perfecting my backflip. This summer, though, I was working.
