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by Satya Nadella

agriculture, 44, 97, 99, 165, 225, 228

  AI Research Group, 30. See also artificial intelligence (AI)

  AI super-computer, 152. See also artificial intelligence (AI)

  Alexa, 201

  algorithms, 150–51, 159

  accountability, 205

  quantum, 161, 166

  Ali, Abi (cricket player), 36–37

  Ali, Mr. (landlord), 36–37

  Ali, Syed B., 20

  Alien and Sedition Acts, 188

  Allen, Colin, 209

  Allen, Paul, 4, 21, 28, 64, 69, 87, 127

  Alphago, 199

  ALS, 10–11

  Altair, 87

  Althoff, Judson, 82

  Amar, Akhil Reed, 186

  Amazon, 47, 51, 54, 59, 85, 122, 125, 200, 228

  Amazon Fire, 125

  Amazon Web Service (AWS), 45–46, 52, 54, 58

  ambient intelligence, 228–39

  ambition, 76–78, 80, 90

  American Dream, 238

  American Revolution, 185–86

  Amiss, Dennis, 37

  Anderson, Brad, 58, 82

  Android. 59, 66, 70–72, 123, 125, 132–33, 222

  antitrust case, 130

  AOL, 174

  Apple Computer, 15, 45, 51, 66, 69–70, 72, 128, 132, 174, 177–78, 189

  partnership with, 121–25

  apprenticeship, 227

  artificial general intelligence (AGI), 150, 153–54

  artificial intelligence (AI), 11, 13, 50, 52, 59, 76, 88, 110, 139–42, 149–59, 161, 164, 166–67, 186, 212, 223, 239

  ethics and, 195–210

  Artificial Intelligence and Life in 2030 (Stanford report), 208

  Asia, 86, 219

  Asimov, Isaac, 202–3

  astronauts, 146, 148

  asynchronous transfer model (ATM), 30

  AT&T, 174

  Atari 2600, 146

  at-scale services, 53, 61

  auction-based pricing, 47, 50

  Australia, 38–39, 149, 228, 230

  autism, 149

  Autodesk, 127–28

  automation, 208, 214, 226, 231–32, 236

  automobile, 127, 153, 230

  driverless, 209, 226, 228

  aviation, 210

  Azure, 58–61, 85, 125, 137

  backdoors, 177–78

  Bahl, Kunal, 33

  Baig, Abbas Ali, 36

  Bain Capital, 220

  Baldwin, Richard, 236

  Ballmer, Steve, 3–4, 12, 14, 29, 46–48, 51–55, 64, 67, 72, 91, 94, 122

  Banga, Ajay Singh, 20

  Baraboo project, 145

  Baraka, Chris, 97

  BASIC, 87, 143

  Batelle, John, 234

  Bates, Tony, 64

  Bayesian estimators, 54

  Baymax (robot), 150

  Beauchamp, Tom, 179

  Belgium, 215

  Best Buy, 87, 127

  Bezos, Jeff, 54

  bias, 113–15

  Bicycle Corporation of America, 232

  Big Data, 13, 58, 70, 150–51, 183–84

  Big Hero 6 (film), 150

  Bill & Melinda Gates Foundation, 46, 74

  Bill of Rights, 190

  Bing, 47–54, 57, 59, 61, 125, 134

  Birla Institute of Technology, 21

  Bishop, Christopher, 199

  black-hat groups, 170

  Blacks @ Microsoft (BAM), 116–17. See also employee resource groups (ERGs)

  Blockbuster, 126

  Bloomberg, 80

  Bloomberg, Michael, 179

  Bloomberg News, 129

  Bohr, Niels, 160

  bootstrapping, 50

  Bosch, Carl, 165

  Breazeal, Cynthia, 204

  Brenner, Yul, 149–50

  Bretton-Woods system, 231

  Brexit, 235

  Britain, 37, 215, 229. See also United Kingdom

  British Raj, 16, 186–87

  broadband infrastructure, 225

  Buddha, Gautama, 9

  Burgum, Doug, 47–48

  cable TV, 30

  Cairo, 214, 218

  cameras, 150

  Canada, 230

  cancer, 142, 159, 214

  Candidate, The (film), 75

  capabilities, 122–23, 141

  capitalism, 237–38

  late-stage, 221

  Capossela, Chris, 3, 71, 81–82

  Carnegie Mellon, 3

  Carney, Susan L., 177

  Carroll, Pete, 4

  Case, Anne, 236

  Cavium Networks, 20

  CD-ROM, 28

  CEO

  as curator of culture, 100, 241

  “disease,” 92

  panoramic view of, 118

  cerebral palsy, 8–10

  Chang, Emily, 129

  charter city, 229

  Cheng, Lili, 197

  chess, 198–99

  Chik, Joy, 58

  child exploitation, 190

  Chile, 223, 230

  China, 86, 195, 220, 222, 229, 232, 236

  chip design, 25

  CIA, 169

  Cisco, 174

  civil liberties, 172–73

  civil rights, 24

  civil society, 179

  Civil War, 188

  clarity, 119

  Clayton, Steve, 155

  client/server era, 45

  climate change, 142, 214

  Clinton, Hillary, 230

  cloud, 13, 41–47, 49, 51–62, 68, 70, 73, 81, 88, 110, 125, 129, 131, 137, 140, 150, 164, 166, 172, 180–81, 186, 189–92, 216, 219, 223–25, 228

  cloud-first mission and, 57–58, 70, 76, 79, 83

  public, 42–43, 57

  Cloud for Global Good, 240–41

  Codapalooza, 104

  cognition, 89, 150, 152–53

  Cohen, Leonard, 10

  collaboration, 88, 102–3, 106–8, 126, 135, 163–64, 166, 200

  collaborative robots (co-bots), 204

  collective IQ, 142, 143

  Colombia, 78

  Columbia University, 165

  Comin, Diego, 216–17, 226

  commitment, shared, 77, 119

  Common (hip hop artist), 71

  Common Objects in Context challenge, 151

  communication, 76–77

  Compaq, 29

  comparative advantage, 222, 228

  competition, internal, 52

  competitive zeal, 38–39, 70–71, 102

  competitors, 39

  partnerships and, 78, 125–38

  complexity, 25, 224

  computers

  early, 21–22, 24–26

  future platforms, 110–11

  programs by, 153–54

  computing power, massive, 150–51

  Conard, Edward, 220

  concepts, 122–23, 141

  consistency, 77–78, 182

  Constitution Today, The (Amar), 186–87

  constraints, 119

  construction companies, 153

  consumers, 49–50, 222

  context, shared, 56–57

  Continental Congress, 185

  Continuum, 73

  Convent of Jesus and Mary (India), 19

  Cook, Tim, 177

  cook stoves, 43

  coolness, 75–76

  core business, 142

  Cortana, 125, 152, 156–58, 195, 201

  Couchbase company, 58

  counterintuitive strategy, 56–57

  Coupland, Douglas, 74

  Courtois, Jean-Philippe, 82

  courts, 184–85

  Covington and Burling lawyers, 3

  Cranium games, 7

  creativity, 58, 101, 119, 201, 207, 242

  credit rating, 43, 204–5

  Creed (film), 44–45

  cricket, 18–22, 31, 35–40, 115

  Cross-country Historical Adoption of Technology (CHAT), 217

  culture

  bias and, 205

  “live site first,” 61

  three Cs and, 12
2–23, 141

  transforming, 2, 11, 16, 40, 76–78, 81–82, 84, 90–92, 98–103, 105, 108–10, 113–18, 120, 122–23, 241–42

  Culture (Eagleton), 91

  Curiosity (Mars rover), 144

  customer needs, 42, 59, 73, 80, 83, 88, 99, 101–2, 108, 126, 138

  customization, 151

  cybersecurity, 171, 190

  cyberworld, rules for, 184

  data, 60, 151

  data analytics, 50

  databases, 26

  Data General company, 68

  data management, 54

  data platform, 59

  data security, 175–76, 188–89

  Deaton, Angus, 236

  Deep Blue, 198–99

  deep neural networks, 153

  Delbene, Kurt, 3, 81–82

  Delhi, India, 19, 31, 37

  Dell, 63, 87, 127, 129–30

  Dell, Michael, 129

  democracy, 180

  democratization, 4, 13, 69, 127, 148, 151–52

  Deng Xiaoping, 229

  Depardieu, Gerard, 33

  design, 50, 69, 141, 239

  desktop software, 27

  Detroit, 15, 225, 233

  developed economies, 99–100

  share of world income, 236

  developing economies, 99–100, 217, 225

  device management solutions, 58

  digital assistants, 142, 156–58, 195–98, 201

  digital cable, 28

  digital evidence, 191–92

  Digital Geneva Convention, 171–72

  digital ink, 142

  digital literacy, 226–27

  digital publishing laws, 185

  digital transformation, 70, 126–27, 132, 235

  dignity, 205

  disabilities, 103, 200

  disaster relief, 44

  Disney, 150

  disruption, 13

  distributed systems, 49

  diversity, 101–2, 108, 111–17, 205–6, 238, 241

  Donne, John, 57

  drones, 209, 226

  Drucker, Peter, 90

  dual users, 79

  Dubai, 214, 228

  Duke University, 3

  Dupzyk, Kevin, 147

  D-Wave, 160

  Dweck, Carol, 92

  dynamic learning, 100

  Dynamics, 121

  Dynamics 365, 152

  dyslexia, 44, 103–4

  Eagleton, Terry, 91

  earthquakes, 44

  EA Sports, 127

  economic growth, 211–34

  economic inequality, 12, 207–8, 214, 219–21, 225, 227, 236–41

  Edge browser, 104

  education, 42–44, 78, 97, 104, 106–7, 142, 145, 206–7, 224, 226–28, 234, 236–38

  Egypt, 218–19, 223, 225

  E-health companies, 222–23

  8080 microprocessor, 21

  elasticity, 49

  electrical engineering (EE), 21–22

  elevator and escalator business, 60

  Elop, Stephen, 64, 72

  email, 27, 169–73, 176

  EMC, 129

  emotion, 89, 197, 201

  emotional intelligence (EQ), 158, 198

  empathy, 6–12, 16, 40, 42–43, 93, 101, 133–34, 149, 157, 182, 197, 201, 204, 206, 226, 239, 241

  employee resource groups (ERGs), 116–17

  employees, 66–68, 75, 138

  diversity and, 101, 111–17

  empowerment and, 79–80, 126

  global summit of, 86–87

  hackathon, 10–11

  talent development and, 117–18

  empowerment, 87–88, 98–99, 106, 108–10, 126

  encryption, 161–62, 175, 192–93

  energy, generating across company, 119

  energy costs, 237

  Engelbart, Doug, 142

  Engelbart’s Law, 142–43

  engineers, 108–9

  Enlightiks, 222–23

  Enterprise Business, 81

  entertainment industry, 126

  ethics, 195-210, 239

  Europe, 193

  Excel, 121

  experimental physicists, 162–64

  eye-gaze tracking, 10

  Facebook, 15, 44, 51, 125, 144, 174, 200, 222

  failures, overcoming, 92, 111

  Fairfax Financial Holdings, 20

  fairness, 236

  Federal Bureau of Investigation (FBI), 170, 177–78, 189

  Federal Communications Commission (FCC), 28

  fear of unknown, 110–11

  feedback loop, 53

  fertilizer, 164

  Feynman, Richard, 160

  fiefdoms, 52

  field-programmable gate arrays (FPGAs), 161

  Fields Medal, 162

  firefighters, 43, 56

  First Amendment, 185, 190

  Flash, 136

  focus, 135–36, 138

  Foley, Mary Jo, 52

  Ford Motor Company, 64

  foreign direct investment, 219, 225, 229

  Foreign Intelligence Surveillance Act (FISA), 173

  Fourth Amendment, 185–88, 190, 193

  France, 223, 236

  Franco, James, 169

  Franklin, Benjamin, 186

  Freedman, Michael, 162, 166

  free speech, 170–72, 175, 179, 185, 190, 238

  Fukushima nuclear plant, 44

  G20 nations, 219

  Galaxy Explorer, 148

  game theory, 123–24

  Gandhi, Mohandas Mahatma, 16

  Gartner Inc., 145

  Gates, Bill, 4, 12, 21, 28, 64, 46, 67–69, 73–75, 87, 91, 127, 146, 183, 203

  Gavasker, Sunil, 36

  GE, 3, 126–27, 237

  Gelernter, David, 143, 183

  Geneva Convention, Fourth (1949), 171

  Georgia Pacific, 29

  Germany, 220, 223, 227–36

  Gervais, Michael, 4–5

  Gini, Corrado, 219

  Gini coefficient, 219–21

  GLEAM, 117

  Gleason, Steve, 10–11

  global competitiveness, 78–79, 100–102, 215

  global information, policy and, 191

  globalization, 222, 227, 235–37

  global maxima, 221–22

  goals, 90, 136

  Goethe, J.W. von, 155

  Go (game), 199

  Goldman Sachs, 3

  Google, 26, 45, 70–72, 76, 127, 160, 173–74, 200

  partnership with, 125, 130–32

  Google DeepMind, 199

  Google Glass, 145

  Gordon, Robert, 234

  Gosling, James, 26

  government, 138, 160

  cybersecurity and, 171–79

  economic growth and, 12, 223–24, 226–28

  policy and, 189–92, 223–28

  surveillance and, 173–76, 181

  Grace Hopper, 111–14

  graph coloring, 25

  graphical user interfaces (GUI), 26–27

  graphics-processing unit (GPU), 161

  Great Convergence, the (Baldwin), 236

  Great Recession (2008), 46, 212

  Greece, 43

  Green Card (film), 33

  Guardians of Peace, 169

  Gutenberg Bible, 152

  Guthrie, Scott, 3, 58, 60, 82, 171

  H1B visa, 32–33

  habeas corpus, 188

  Haber, Fritz, 165

  Haber process, 165

  hackathon, 103–5

  hackers, 169–70, 177, 189, 193

  Hacknado, 104

  Halo, 156

  Hamaker, Jon, 157

  haptics, 148

  Harvard Business Review, 118

  Harvard College, 3

  Harvey Mudd College, 112

  Hawking, Stephen, 13

  Hazelwood, Charles, 180

  head-mounted computers, 144–45

  healthcare, 41–42, 44, 142, 155–56, 159, 164, 198, 218, 223, 225, 237

  Healthcare.gov website, 3, 81, 238

>   Heckerman, David, 158

  Hewlett Packard, 63, 87, 127, 129

  hierarchy, 101

  Himalayas, 19

  Hindus, 19

  HIV/AIDS, 159, 164

  Hobijn, Bart, 217

  Hoffman, Reid, 232, 233

  Hogan, Kathleen, 3, 80–82, 84

  Holder, Eric, 173–74

  Hollywood, 159

  HoloLens, 69, 89, 125, 144–489, 236

  home improvement, 149

  Hong Kong, 229

  Hood, Amy (CFO), 3, 5, 82, 90

  Horvitz, Eric, 154, 208

  hospitals, 42, 78, 145, 153, 223

  Hosseini, Professor, 23

  Huang, Xuedong, 151

  human capital, 223, 226

  humanistic approach, 204

  human language recognition, 150–51, 154–55

  human performance, augmented by technology, 142–43, 201

  human rights, 186

  Hussain, Mumtaz, 36, 37

  hybrid computing, 89

  Hyderabad, 19, 36–37, 92

  Hyderabad Public School (HPS), 19–20, 22, 37–38, 136

  hyper-scale, cloud-first services, 50

  hypertext, 142

  IBM, 1, 160, 174, 198

  IBM Watson, 199–200

  ideas, 16, 42

  Illustrator, 136

  image processing, 24

  images, moving, 109

  Imagine Cup competition, 149

  Immelt, Jeff, 237

  Immigration and Naturalization Act (1965), 24, 32–33

  import taxes, 216

  inclusiveness, 101–2, 108, 111, 113–17, 202, 206, 238

  independent software vendor (ISV), 26

  India, 6, 12, 17–22, 35–37, 170, 186–87, 222–23, 236

  immigration from, 22–26, 32–33, 114–15

  independence and, 16–17, 24

  Indian Administrative Service (IAS), 16–17, 31

  Indian Constitution, 187

  Indian Institutes of Technology (IIT), 21, 24

  Indian Premier League, 36

  IndiaStack, 222–23

  indigenous peoples, 78

  Indonesia, 223, 225

  industrial policy, 222

  Industrial Revolution, 215

  Fourth or future, 12, 239

  information platforms, 206

  information technology, 191

  Infosys, 222

  infrastructure, 88–89, 152–53, 213

  innovation, 1–2, 40, 56, 58, 68, 76, 102, 111, 120, 123, 142, 212, 214, 220, 224, 234

  innovator’s dilemma, 141–42

  insurance industry, 60

  Intel, 21, 45, 160, 161

  intellectual property, 230

  intelligence, 13, 88–89, 126, 150, 154–55, 160, 169, 173, 239

  intelligence communities, 173

  intensity of use, 217, 219, 221, 224–26

  International Congress of the International Mathematical Union, 162

  Internet, 28, 30, 48, 79, 97–98, 222

  access and, 225–26, 240

  security and privacy and, 172–73

  Internet Explorer, 127

  Internet of Things (IoT), 79, 134, 142, 228

  Internet Tidal Wave, 203

  Intersé, 3

  Interview, The (film), 169–71

  intimidation, 38

 

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