101. “She was very happy with the charity workers”: Malcolm Ross interview.
102. “unique funeral for a unique person”: New York Times, Sept. 2, 1997.
103. “people’s funeral”: Alastair Campbell, p. 236.
104. “She is much better with paper”: Malcolm Ross interview.
105. “shrewd and savvy”: Tony Blair, p. 144.
106. “completely au fait”: Ibid.
107. “encouraged creative thinking”: Lacey, Monarch, p. 367.
108. “at a rate of 6,000 per hour”: Wilson, p. 326.
109. They heaped flowers: Author’s observations.
110. By Wednesday night: Daily Mail, Sept. 4, 1997.
111. “from the heart not the head”: Bashir interview, Panorama.
112. “I always believed the press would kill”: New York Times, Sept. 1, 1997.
113. “Happy now?”: Ibid.
114. “If only the royals dared weep”: New York Times, Sept. 4, 1997.
115. “The media were circling”: Confidential interview.
116. “They needed to direct it”: Tony Blair, p. 144.
117. “I think the thing that impressed”: Shawcross, Queen and Country documentary.
118. “Robin had to describe”: Malcolm Ross interview.
119. “all the royal family”: New York Times, Sept. 4, 1997.
120. “the fact that I was speaking”: Tony Blair, p. 148.
121. “as blunt as I needed to be”: Ibid., p. 149.
122. “very direct advice”: Ibid., p. 148.
123. “hide away”: Ibid., p. 149.
124. “If she had come down”: Diana: The Week She Died documentary.
125. The tabloids on Thursday morning: Washington Post, Sept. 5, 1997.
126. A survey by MORI: Robert Worcester interview.
127. “dangerous and unpleasant”: Alastair Campbell, p. 240.
128. “Robin Janvrin told me”: George Carey interview.
129. more important was the persuasiveness: Malcolm Ross interview.
130. “It was an extraordinary experience”: The Guardian, Feb. 13, 2010.
131. “It was the first time I’d heard”: The Guardian, Jan. 16, 2011, excerpt from Alastair Campbell Diaries, Vol. 2, Power and the People.
132. “was now very focused”: Tony Blair, p. 149.
133. “The royal family have been hurt”: Washington Post, Sept. 7, 1997.
134. “how you kindly arranged”: Shawcross, QEQM, p. 911.
135. Philip suggested that on the eve: Alastair Campbell, p. 241.
136. “There was a very ugly atmosphere”: Marr, The Queen at 80 documentary.
137. “It wasn’t completely over with”: Ibid.
138. “Would you like me to place them”: Lacey, Monarch, pp. 378–79.
139. “Have you been queuing”: Marr, The Queen at 80 documentary.
140. “I just said how sorry I was”: Shawcross, Queen and Country documentary.
141. “spent a long time talking”: Marr, The Queen at 80 documentary.
142. “She knew it was something she should do”: Confidential interview.
143. “as a grandmother”: Alastair Campbell, p. 243.
144. “There were some last-minute discussions”: Tony Blair, p. 149.
145. “One run-through”: Wesley Kerr interview.
146. “an overwhelming expression of sadness”: Queen Elizabeth II speech following the death of Diana, Princess of Wales, Sept. 5, 1997, Official Website of the British Monarchy.
147. “one of the very best speeches”: Shawcross, Queen and Country documentary.
148. “showed her compassion”: Carey, p. 409. 405 “near perfect”: Tony Blair, p. 149.
149. “unconvincing”: Alan Bennett, Untold Stories, pp. 214–15, Sept. 5, 1997, diary entry.
150. “There’s no putting on of a face”: Simon Walker interview.
151. “consumed by a total hatred”: The Guardian, Jan. 16, 2011, excerpt from Campbell Diaries, Vol. 2.
152. “If you don’t walk”: Daily Mail, Oct. 17, 2009, quoting Gyles Brandreth diary, Sept. 6, 1997.
153. The atmosphere on the sunny morning: Author’s observations.
154. “It was completely unexpected”: Marr, The Queen at 80 documentary.
155. “that there was already a readiness”: Shawcross, Queen and Country documentary.
156. “unashamedly populist and raw”: Carey, p. 410.
157. “your blood family”: “Diana, Princess of Wales,” BBC recording of the funeral service, BBC Worldwide Music, Sept. 6, 1997.
158. “those unnecessary words”: Carey, p. 411.
159. “It sounded like a rustle of leaves”: Charles Moore interview.
160. “were very kind”: Cherie Blair, p. 207.
161. “This is really weird”: Ibid.
162. “strangled cry”: Tony Blair, p. 151.
163. “assumed a certain hauteur”: Ibid., p. 152.
164. “mass movement for change”: Ibid., p. 143.
165. “protect the monarchy”: Ibid., p. 145.
EIGHTEEN: Love and Grief
1. Philip chaired the overall: Adam Nicolson, Restoration: The Rebuilding of Windsor Castle, pp. 74–75.
2. To replace the gutted private chapel: Ibid., pp. 231–40.
3. Philip’s sketches inspired: Ibid, pp. 264–65.
4. When Philip disagreed: Ibid., p. 240.
5. “modern reinterpretation”: BBC News, Nov. 17, 1997.
6. “Your Majesty, Your Majesty”: Confidential interview.
7. “tolerance is the one essential”: BBC News, Nov. 19, 1997.
8. “throat-catching moment”: Carey, p. 412.
9. “people’s banquet”: Associated Press, Nov. 20, 1997.
10. Dining with the Queen: BBC News, Nov. 19, 1997.
11. “the terrible test”: Shawcross, Q and C, p. 216.
12. In her speech: Golden Wedding Speech, Nov. 20, 1997, Official Website of the British Monarchy.
13. “Philip’s obvious flirtations and his affairs”: Bradford, p. 401.
14. “I simply don’t know of anyone”: Daily Mail, Nov. 11, 1997.
15. “Philip’s great friend”: Patricia Brabourne interview.
16. “absolutely certain”: Ibid.
17. “He would never behave badly”: Ibid.
18. “riveting conversations”: Brandreth, p. 281.
19. “doesn’t mind when he flirts”: Pamela Hicks interview.
20. “quite honestly, what real evidence”: The Times, April 18, 2009.
21. “It was awful and she cried”: Confidential interview.
22. “It had not just been for work”: Confidential interview.
23. “represented freedom to her”: Confidential interview.
24. After support for a republic peaked: Robert Worcester interview.
25. Now Janvrin told Worcester: Ibid.
26. “too myopic and inward looking”: Confidential interview.
27. In general, the research: Robert Worcester interview.
28. “People start thinking about the future”: Ibid.
29. “My abiding impression”: Simon Lewis interview.
30. “It is not heart on the sleeve”: Confidential interview.
31. “imperceptible evolution … the Marmite theory”: Simon Walker interview.
32. “She has incredibly good instincts”: Simon Lewis interview.
33. “Time is not my dictator”: Shawcross, QEQM, p. 903.
34. At age ninety-seven, she made another: Ibid., p. 912.
35. She had suffered: BBC News, Feb. 9, 2002.
36. she would call the Queen first thing: Josephine Louis interview.
37. “was almost like a poor relation”: Confidential interview.
38. “Sometimes Margaret was a very lonely”: Jane Rayne interview.
39. “After Tony, then Roddy, no one else”: Confidential interview.
40. Since the early 1980s: Annabel Whitehead to Nancy Reagan
, Aug. 24, 1999, Reagan Library.
41. As late as May 1999: Queen Elizabeth II to Nancy Reagan, May 6, 1999, Reagan Library.
42. “How I’d love to be able to go out”: News of the World, April 1, 2001.
43. they organized as much as possible: Ibid.
44. “They picked up right away”: Gay Charteris interview.
45. “I know if Martin had lived”: Ibid.
46. “the greatest show on earth”: New York Times, Dec. 31, 1999.
47. “looked very pissed off”: Alastair Campbell, p. 513.
48. “It was pretty clear”: Ibid.
49. “ghastly”: Tony Blair, p. 261.
50. “The Queen had a central role”: Simon Lewis interview.
51. “the kingdom can still enjoy”: Queen Elizabeth II Christmas Broadcast, Dec. 25, 1997, Official Website of the British Monarchy.
52. “Now Blair, no more of this”: The Guardian, Jan. 16, 2011, excerpt from Campbell Diaries, Vol. 2.
53. “high regard for her street smarts”: Jonathan Powell interview.
54. “steadily on the national pulse”: The Times, May 22, 2002.
55. “It’s not just a question of knowing”: Marr, The Queen at 80 documentary.
56. “He was always working flat-out”: Confidential interview.
57. “very to the point … very direct”: The Times, May 22, 2002.
58. Cherie was impressed by: Cherie Blair, p. 304.
59. “I think he’s in the wrong party”: Confidential interview.
60. “not for the sake of buggering about”: Brandreth, p. 225.
61. “the first thing they talked about”: Gay Charteris interview.
62. “felt part of this rugged”: Queen Elizabeth II Sydney Opera House speech, March 30, 2000, Official Website of the British Monarchy.
63. “The Queen was always wondering”: Pamela Hicks interview.
64. The list of more than eight hundred guests: Program: Reception and Dance to Mark the Decade of Birthdays of Queen Elizabeth the Queen Mother, the Princess Margaret, Countess of Snowdon, the Princess Royal, the Duke of York, State Apartments, Windsor Castle, Wednesday, 21st June 2000.
65. There had been grumbling: Shawcross, QEQM, pp. 907–8.
66. the £643,000 allocated: Civil List Annual Report 2009, p. 60. 426 a cast of thousands: Shawcross, QEQM, pp. 1–2, 922.
67. “It was three years after”: Simon Lewis interview.
68. “Only one person can decide”: Confidential interview.
69. As they talked, one of the Queen’s corgis: Simon Walker interview. 427 “There was definitely a subtlety”: Ibid.
70. “Under-promise and over delivery”: Simon Walker, speech to PR Week Conference, March 2002.
71. emphasizing instead inclusiveness: Simon Walker interview.
72. The idea for the painting had come: BBC News, Dec. 20, 2001.
73. “the interior life or ‘inner likeness’ ”: Jane Roberts, Royal Treasures: A Golden Jubilee Celebration, catalogue entry 36, p. 110.
74. “a polar expedition”: Ibid.
75. he painted her in fifteen sittings: Oliver Everett interview.
76. a source of frustration for the artist: Richard Salmon interview; Jan. 25, 2011, email from Sarah Howgate, curator of Lucian Freud exhibit at the National Portrait Gallery.
77. She told the artist: Lucian Freud and Nicholas Haslam interview.
78. “I consider we got to know each other”: Ibid.
79. He had been fascinated: Daily Telegraph, March 13, 2004.
80. “Lucian had a whale of a time”: Clarissa Eden interview.
81. She said none of those things: News of the World, April 8, 2001.
82. “President Blair because”: Ibid.
83. “I have been reduced to tears”: Ibid., April 1, 2001.
84. “Sophie first of all respects her as the Queen”: Elizabeth Anson interview.
85. As the forty-third president and the Duke: The Times, July 20, 2001. 430 “natural connection”: George W. Bush interview. 430 “growing disbelief and total shock”: The Guardian, Aug. 18, 2002. 430 Malcolm Ross called Balmoral: Malcolm Ross interview.
86. the Queen had authorized the same gesture: Simon Walker interview.
87. Ross also made the novel suggestion: Malcolm Ross interview.
88. “Would you call the Queen?”: Jean Carnarvon interview.
89. “The Queen was devastated”: Ibid.
90. “When our National Anthem was played”: Jackie Davis interview.
91. “stunning sentence”: Shawcross, Q and C, p. 233.
92. “Grief is the price we pay for love”: Christopher Meyer, DC Confidential: The Controversial Memoirs of Britain’s Ambassador to the U.S. at the Time of 9/11 and the Iraq War, p. 199.
93. they were carved in stone: Ibid., p. 201.
94. “Obviously there was a huge focus”: The Times, May 22, 2002.
95. “extremely unflattering … a travesty”: BBC News, Dec. 21, 2001.
96. “You gaze at it for half a minute”: Clarissa Eden interview.
97. “This is a painting of experience”: BBC News, Dec. 21, 2001.
98. “It could not have been painted ten years earlier”: Sandy Nairne interview.
99. Freud said the Queen looked: Lucian Freud interview.
100. “remarkable work”: The Scotsman, Dec. 21, 2001.
101. “feels real and earthy”: Jennifer Scott, The Royal Portrait: Image and Impact, p. 185.
102. “What a good idea!”: Anne Glenconner interview.
103. “Her quality of life was not good”: BBC News, Feb. 9, 2002.
104. “carried out the family tradition”: Shawcross, QEQM, p. 929.
105. But to mark the fiftieth anniversary: BBC News, Feb. 6, 2002.
106. “had probably been a merciful release”: Shawcross, QEQM, p. 930.
107. “depart without a fuss”: Carey, p. 415.
108. “rooted and firm”: Ibid., p. 413.
109. “It was the saddest I have ever seen”: Reinaldo Herrera interview.
110. she had regained her composure: Confidential interview.
111. “She went as scheduled”: Confidential interview.
112. “Missis Queen … The Queen Lady”: BBC News, Feb. 19, 2002.
113. “Most people much prefer to have a Queen”: Reuters, Feb. 26, 2002.
114. “Oh, my mother is only 101!”: Daily Telegraph, March 4, 2002.
115. “constantly”: Ibid.
116. but she had been lucid enough: Shawcross, QEQM, p. 931.
117. On the morning of March 30, 2002: Ibid., p. 932.
118. The two women exchanged a few private words: Margaret Rhodes interview.
119. At 3:15 in the afternoon: Ibid.
120. “very sad but dignified”: Alastair Campbell, p. 611.
121. “the original life enhancer”: Shawcross, QEQM, p. 935.
122. The Queen and her advisers were concerned: Alastair Campbell, p. 610.
123. “UNCERTAIN FAREWELL REVEALS”: BBC News, April 9, 2002.
124. “It was very emotional for her”: Confidential interview.
125. “one of the most touching things”: Shawcross, QEQM, p. 935.
126. “beloved mother”: BBC News, April 9, 2002.
127. “the most magical grandmother”: The Guardian, April 2, 2002.
128. Sophie Wessex, Princess Anne: Ibid., April 9, 2002.
129. Just before the Queen’s broadcast: BBC News, April 9, 2002.
130. They described how they had taught: The Observer, April 7, 2002.
131. “Darling, lunch was marvelous”: Ibid.
132. Crown Jeweler David Thomas was up: David Thomas interview.
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