Leading the Unleadable

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by Alan Willett


  Don’t just train—

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  Great skills drive great performance. When true talent transformation takes place, the possibilities for better business outcomes are almost unlimited.

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  Library of Congress Cataloging-in-Publication Data

  Names: Willett, Alan, author.

  Title: Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people / by Alan Willett.

  Description: New York, NY : AMACOM, [2016]

  Identifiers: LCCN 2016017277| ISBN 9780814437605 (pbk.) | ISBN 9780814437612 (ebook)

  Subjects: LCSH: Leadership. | Problem employees. | Interpersonal conflict. | Conflict management. | Management.

  Classification: LCC HD57.7 .W533 2016 | DDC 658.3/045–dc23 LC record available at https://lccn.loc.gov/2016017277

  © 2017 Alan Willett

  All rights reserved.

  Printed in the United States of America.

  This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

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  About AMA

  American Management Association (www.amanet.org) is a world leader in talent development, advancing the skills of individuals to drive business success. Our mission is to support the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, podcasts, conferences, corporate and government solutions, business books, and research. AMA’s approach to improving performance combines experiential learning—learning through doing—with opportunities for ongoing professional growth at every step of one’s career journey.

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