Future Shock

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by Alvin Toffler


  Which of many potential selves shall we choose to be? What sequence of serial selves will describe us? How, in short, must we deal with overchoice at this, the most intensely personal and emotion-laden level of all? In our headlong rush for variety, choice and freedom, we have not yet begun to examine the awesome implications of diversity.

  When diversity, however, converges with transience and novelty, we rocket the society toward an historical crisis of adaptation. We create an environment so ephemeral, unfamiliar and complex as to threaten millions with adaptive breakdown. This breakdown is future shock.

  Part Five: THE LIMITS OF ADAPTABILITY

  Chapter 15

  FUTURE SHOCK: THE PHYSICAL DIMENSION

  Eons ago the shrinking seas cast millions of unwilling aquatic creatures onto the newly created beaches. Deprived of their familiar environment, they died, gasping and clawing for each additional instant of eternity. Only a fortunate few, better suited to amphibian existence, survived the shock of change. Today, says sociologist Lawrence Suhm of the University of Wisconsin, "We are going through a period as traumatic as the evolution of man's predecessors from sea creatures to land creatures ... Those who can adapt will; those who can't will either go on surviving somehow at a lower level of development or will perish – washed up on the shores."

  To assert that man must adapt seems superfluous. He has already shown himself to be among the most adaptable of life forms. He has survived Equatorial summers and Antarctic winters. He has survived Dachau and Vorkuta. He has walked the lunar surface. Such accomplishments give rise to the glib notion that his adaptive capabilities are "infinite." Yet nothing could be further from the truth. For despite all his heroism and stamina, man remains a biological organism, a "biosystem," and all such systems operate within inexorable limits.

  Temperature, pressure, caloric intake, oxygen and carbon dioxide levels, all set absolute boundaries beyond which man, as presently constituted, cannot venture. Thus when we hurl a man into outer space, we surround him with an exquisitely designed microenvironment that maintains all these factors within livable limits. How strange, therefore, that when we hurl a man into the future, we take few pains to protect him from the shock of change. It is as though NASA had shot Armstrong and Aldrin naked into the cosmos.

  It is the thesis of this book that there are discoverable limits to the amount of change that the human organism can absorb, and that by endlessly accelerating change without first determining these limits, we may submit masses of men to demands they simply cannot tolerate. We run the high risk of throwing them into that peculiar state that I have called future shock.

  We may define future shock as the distress, both physical and psychological, that arises from an overload of the human organism's physical adaptive systems and its decision-making processes. Put more simply, future shock is the human response to overstimulation.

  Different people react to future shock in different ways. Its symptoms also vary according to the stage and intensity of the disease. These symptoms range all the way from anxiety, hostility to helpful authority, and seemingly senseless violence, to physical illness, depression and apathy. Its victims often manifest erratic swings in interest and life style, followed by an effort to "crawl into their shells" through social, intellectual and emotional withdrawal. They feel continually "bugged" or harassed, and want desperately to reduce the number of decisions they must make.

  To understand this syndrome, we must pull together from such scattered fields as psychology, neurology, communications theory and endocrinology, what science can tell us about human adaptation. There is, as yet, no science of adaptation per se. Nor is there any systematic listing of the diseases of adaptation. Yet evidence now sluicing in from a variety of disciplines makes it possible to sketch the rough outlines of a theory of adaptation. For while researchers in these disciplines often work in ignorance of each other's efforts, their work is elegantly compatible. Forming a distinct and exciting pattern, it provides solid underpinning for the concept of future shock.

  LIFE-CHANGE AND ILLNESS

  What actually happens to people when they are asked to change again and again? To understand the answer, we must begin with the body, the physical organism, itself. Fortunately, a series of startling, but as yet unpublicized, experiments have recently cast revealing light on the relationship of change to physical health.

  These experiments grow out of the work of the late Dr. Harold G. Wolff at the Cornell Medical Center in New York. Wolff repeatedly emphasized that the health of the individual is intimately bound up with the adaptive demands placed on him by the environment. One of Wolff's followers, Dr. Lawrence E. Hinkle, Jr., has termed this the "human ecology" approach to medicine, and has argued passionately that disease need not be the result of any single, specific agent, such as a germ or virus, but a consequence of many factors, including the general nature of the environment surrounding the body. Hinkle has worked for years to sensitize the medical profession to the importance of environmental factors in medicine.

  Today, with spreading alarm over air pollution, water pollution, urban crowding and other such factors, more and more health authorities are coming around to the ecological notion that the individual needs to be seen as part of a total system, and that his health is dependent upon many subtle external factors.

  It was another of Wolff's colleagues, however, Dr. Thomas H. Holmes, who came up with the idea that change, itself – not this or that specific change but the general rate of change in a person's life – could be one of the most important environmental factors of all. Originally from Cornell, Holmes is now at the University of Washington School of Medicine, and it was there, with the help of a young psychiatrist named Richard Rahe, that he created an ingenious research tool named the Life-Change Units Scale. This was a device for measuring how much change an individual has experienced in a given span of time. Its development was an important methodological breakthrough, making it possible, for the first time, to qualify, at least crudely, the rate of change in individual life.

  Reasoning that different kinds of life-changes strike us with different force, Holmes and Rahe began by listing as many such changes as they could. A divorce, a marriage, a move to a new home – such events affect each of us differently. Moreover, some carry greater impact than others. A vacation trip, for example, may represent a pleasant break in the routine. Yet it can hardly compare in impact with, say, the death of a parent.

  Holmes and Rahe next took their list of life-changes to thousands of men and women in many walks of life in the United States and Japan. Each person was asked to rank order the specific items on the list according to how much impact each had. Which changes required a great deal of coping or adjustment? Which ones were relatively minor?

  To Holmes' and Rahe's surprise, it turned out that there is widespread agreement among people as to which changes in their lives require major adaptations and which ones are comparatively unimportant. This agreement about the "impact-fullness" of various life events extends even across national and language barriers. (The work in the United States and Japan is now being supplemented by studies in France, Belgium and the Netherlands.) People tend to know and to agree on which changes hit the hardest.

  Given this information, Holmes and Rahe were able to assign a numerical weight to each type of life change. Thus each item on their list was ranked by its magnitude and given a score accordingly. For example, if the death of one's spouse is rated as one hundred points, then moving to a new home is rated by most people as worth only twenty points, a vacation thirteen. (The death of a spouse, incidentally, is almost universally regarded as the single most impactful change that can befall a person in the normal course of his life.)

  Now Holmes and Rahe were ready for the next step. Armed with their Life-Change Units Scale, they began to question people about the actual pattern of change in their lives. The scale made it possible to compare the "changefulness" of one person's life with that of another. By studying the amou
nt of change in a person's life, could we learn anything about the influence of change itself on health?

  To find out, Holmes, Rahe and other researchers compiled the "life change scores" of literally thousands of individuals and began the laborious task of comparing these with the medical histories of these same individuals. Never before had there been a way to correlate change and health. Never before had there been such detailed data on patterns of change in individual lives. And seldom were the results of an experiment less ambiguous. In the United States and Japan, among servicemen and civilians, among pregnant women and the families of leukemia victims, among college athletes and retirees, the same striking pattern was present: those with high life change scores were more likely than their fellows to be ill in the following year. For the first time, it was possible to show in dramatic form that the rate of change in a person's life – his pace of life – is closely tied to the state of his health.

  "The results were so spectacular," says Dr. Holmes, "that at first we hesitated to publish them. We didn't release our initial findings until 1967."

  Since then, the Life-Change Units Scale and the Life Changes Questionnaire have been applied to a wide variety of groups from unemployed blacks in Watts to naval officers at sea. In every case, the correlation between change and illness has held. It has been established that "alterations in life style" that require a great deal of adjustment and coping, correlate with illness – whether or not these changes are under the individual's own direct control, whether or not he sees them as undesirable. Furthermore, the higher the degree of life change, the higher the risk that subsequent illness will be severe. So strong is this evidence, that it is becoming possible, by studying life change scores, actually to predict levels of illness in various populations.

  Thus in August, 1967, Commander Ransom J. Arthur, head of the United States Navy Medical Neuropsychiatric Research Unit at San Diego, and Richard Rahe, now a Captain in Commander Arthur's group, set out to forecast sickness patterns in a group of 3000 Navy men. Drs. Arthur and Rahe began by distributing a Life Changes Questionnaire to the sailors on three cruisers in San Diego harbor. The ships were about to depart and would be at sea for approximately six months each. During this time it would be possible to maintain exact medical records on each crew member. Could information about a man's life change pattern tell us in advance the likelihood of his falling ill during the voyage?

  Each crew member was asked to tell what changes had occurred in his life during the year preceding the voyage. The questionnaire covered an extremely broad spectrum of topics. Thus it asked whether the man had experienced either more or less trouble with superiors during the twelve-month period. It asked about alterations in his eating and sleeping habits. It inquired about change in his circle of friends, his dress, his forms of recreation. It asked whether he had experienced any change in his social activities, in family get-togethers, in his financial condition. Had he been having more or less trouble with his in-laws? More or fewer arguments with his wife? Had he gained a child through birth or adoption? Had he suffered the death of his wife, a friend or relative?

  The questionnaire went on to probe such issues as the number of times he had moved to a new home. Had he been in trouble with the law over traffic violations or other minor infractions? Had he spent a lot of time away from his wife as a result of job-related travel or marital difficulties? Had he changed jobs? Won awards or promotions? Had his living conditions changed as a consequence of home remodeling or the deterioration of his neighborhood? Had his wife started or stopped working? Had he taken out a loan or mortgage? How many times had he taken a vacation? Was there any major change in his relations with his parents as a result of death, divorce, remarriage, etc.?

  In short, the questionnaire tried to get at the kind of life changes that are part of normal existence. It did not ask whether a change was regarded as "good" or "bad," simply whether or not it had occurred.

  For six months, the three cruisers remained at sea. Just before they were scheduled to return, Arthur and Rahe flew new research teams out to join the ships. These teams proceeded to make a fine-tooth survey of the ships' medical records. Which men had been ill? What diseases had they reported? How many days had they been confined to sick bay?

  When the last computer runs were completed, the linkage between changefulness and illness was nailed down more firmly than ever. Men in the upper ten percent of life change units – those who had had to adapt to the most change in the preceding year – turned out to suffer from one-and-a-half to two times as much illness as those in the bottom ten percent. Moreover, once again, the higher the life change score, the more severe the illness was likely to be. The study of life change patterns – of change as an environmental factor – contributed significantly to success in predicting the amount and severity of illness in widely varied populations.

  "For the first time," says Dr. Arthur, appraising life change research, "we have an index of change. If you've had many changes in your life within a short time, this places a great challenge on your body ... An enormous number of changes within a short period might overwhelm its coping mechanisms.

  "It is clear," he continues, "that there is a connection between the body's defenses and the demands for change that society imposes. We are in a continuous dynamic equilibrium ... Various 'noxious' elements, both internal and external, are always present, always seeking to explode into disease. For example, certain viruses live in the body and cause disease only when the defenses of the body wear down. There may well be generalized body defense systems that prove inadequate to cope with the flood of demands for change that come pulsing through the nervous and endocrine systems."

  The stakes in life-change research are high, indeed, for not only illness, but death itself, may be linked to the severity of adaptational demands placed on the body. Thus a report by Arthur, Rahe, and a colleague, Dr. Joseph D. McKean, Jr., begins with a quotation from Somerset Maugham's literary autobiography, The Summing Up:

  My father ... went to Paris and became solicitor to the British Embassy... . After my mother's death, her maid became my nurse.... I think my father had a romantic mind. He took it into his head to build a house to live in during the summer. He bought a piece of land on the top of a hill at Suresnes. ... It was to be like a villa on the Bosphorous and on the top floor it was surrounded by loggias. ... It was a white house and the shutters were painted red. The garden was laid out. The rooms were furnished and then my father died.

  "The death of Somerset Maugham's father," they write, "seems at first glance to have been an abrupt unheralded event. However, a critical evaluation of the events of a year or two prior to the father's demise reveals changes in his occupation, residence, personal habits, finances and family constellation." These changes, they suggest, may have been precipitating events.

  This line of reasoning is consistent with reports that death rates among widows and widowers, during the first year after loss of a spouse, are higher than normal. A series of British studies have strongly suggested that the shock of widowhood weakens resistance to illness and tends to accelerate aging. The same is true for men. Scientists at the Institute of Community Studies in London, after reviewing the evidence and studying 4,486 widowers, declare that "the excess mortality in the first six months is almost certainly real ... [Widowerhood] appears to bring in its wake a sudden increment in mortality-rates of something like 40 percent in the first six months."

  Why should this be true? It is speculated that grief, itself, leads to pathology. Yet the answer may lie not in the state of grief at all, but in the very high impact that loss of a spouse carries, forcing the survivor to make a multitude of major life changes within a short period after the death takes place.

  The work of Hinkle, Holmes, Rahe, Arthur, McKean and others now probing the relationship of change to illness is still in its early stages. Yet one lesson already seems vividly clear: change carries a physiological price tag with it. And the more radical the change, the
steeper the price.

  RESPONSE TO NOVELTY

  "Life," says Dr. Hinkle, "... implies a constant interaction between organism and environment." When we speak of the change brought about by divorce or a death in the family or a job transfer or even a vacation, we are talking about a major life event. Yet, as everyone knows, life consists of tiny events as well, a constant stream of them flowing into and out of our experience. Any major life change is major only because it forces us to make many little changes as well, and these, in turn, consist of still smaller and smaller changes. To grapple with the meaning of life in the accelerative society, we need to see what happens at the level of these minute, "micro-changes" as well.

  What happens when something in our environment is altered? All of us are constantly bathed in a shower of signals from our environment – visual, auditory, tactile, etc. Most of these come in routine, repetitive patterns. When something changes within the range of our senses, the pattern of signals pouring through our sensory channels into our nervous system is modified. The routine, repetitive patterns are interrupted – and to this interruption we respond in a particularly acute fashion.

  Significantly, when some new set of stimuli hits us, both body and brain know almost instantly that they are new. The change may be no more than a flash of color seen out of the corner of an eye. It may be that a loved one brushing us tenderly with the fingertips momentarily hesitates. Whatever the change, an enormous amount of physical machinery comes into play.

  When a dog hears a strange noise, his ears prick, his head turns. And we do much the same. The change in stimuli triggers what experimental psychologists call an "orientation response." The orientation response or OR is a complex, even massive bodily operation. The pupils of the eyes dilate. Photochemical changes occur in the retina. Our hearing becomes momentarily more acute. We involuntarily use our muscles to direct our sense organs toward the incoming stimuli – we lean toward the sound, for example, or squint our eyes to see better. Our general muscle tone rises. There are changes in our pattern of brain waves. Our fingers and toes grow cold as the veins and arteries in them constrict. Our palms sweat. Blood rushes to the head. Our breathing and heart rate alter.

 

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