How Change Happens

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How Change Happens Page 37

by Cass R Sunstein


  30. Brendan Nyhan & Jason Reifler, When Corrections Fail: The Persistence of Political Misperceptions, 32 Pol. Behav. 303, 312 (2010).

  31. Id. at 312–313.

  32. Id. at 314.

  33. Id. at 314–315.

  34. Id. at 320. An important set of qualifications of these findings can be found in Thomas Wood & Ethan Porter, The Elusive Backfire Effect: Mass Attitudes’ Steadfast Factual Adherence (2018), Political Behavior (forthcoming), available at https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2819073. Wood and Porter show that in multiple domains, corrections do not backfire, even when they challenge preexisting political convictions. Their findings suggest that we need to know the boundary conditions for the phenomenon of backfiring corrections. An intense commitment to the original belief will of course make corrections less likely to work (and potentially backfire); distrust of the source is also relevant.

  35. Brendan Nyhan, Jason Reifler, & Peter A. Ubel, The Hazards of Correcting Myths about Health Care Reform, 51 Med. Care 127, 127 (2013).

  36. Id. at 129–130.

  37. Id.

  38. Id.

  39. Nyhan & Reifler, supra note 30, at 321.

  40. Id. at 321–322.

  41. See Geoffrey Cohen, Party over Policy, 85 J. Persp. Soc. Psychol. 808 (2003).

  42. Id.

  43. See The Federalist No. 10 (James Madison).

  44. Pub. L. 101-510, 104 Stat. 1485 (1990).

  45. The Budget Control Act of 2011, Pub. L. 112-25, S. 365, 125 Stat. 240 (2011).

  46. Id.

  Closing Words

  Human beings like patterns. Our minds work by seeing them, whether or not they are really there. When an individual life has taken a particular shape, and when a society has gone in specific direction, we tend to think that it was all inevitable—as if various pieces fit together. After the fact, we can see that they do. John was destined to be a lawyer. From birth, it was clear that that Susan would go into medicine. Thomas and Linda were bound to break up. Joan and Eric were made for each other. If same-sex marriage came to certain countries in the second decade of the twenty-first century, the time was right. If a certain musician or film suddenly became spectacularly popular, that was essentially inevitable; it connected with the culture. If #MeToo exploded in 2017, and if there was new attention to sexual harassment and sexual assault in that year, then that was bound to happen, especially in light of what happened in 2016.

  Because history is only run once, it is hard to show that these claims are false. Some marriages cannot be saved, and some social movements certainly seem inevitable. But small shocks make all the difference. John meets a terrific teacher in college, who inspires him to think about law school; without that teacher, he would never have done that. (That is what actually happened to me.) A musician or film gets the right break at the exactly the right time—a sudden burst of enthusiasm from the right person or group—and that changes everything.

  Some political movements are beneficiaries of tipping points and cascade effects. Some are not. Some norm entrepreneurs are skilled, lucky, or both. Some are not. After the fact, we find patterns, and they are there. But if things had gone otherwise, we would have found different patterns, and they too would have been there. A movement that seems inevitable in one year or in one period may have been a beneficiary of a critical nudge or push at a particular moment. Without that, it might have developed later, or perhaps not at all.

  Consider in this regard the 2013 Oscar winner for best documentary, Searching for Sugar Man, a stunning film about an unsuccessful Detroit singer-songwriter named Sixto Rodriguez, who released two long-forgotten albums in the early 1970s. Almost no one bought his albums, and his label dropped him. Rodriguez stopped making records and worked as a demolition man. What Rodriguez did not know, while working in demolition, was that he had become a spectacular success in South Africa—a giant, a legend, comparable to the Beatles and the Rolling Stones. Describing him as “the soundtrack to our lives,” South Africans bought hundreds of thousands of copies of his albums, starting in the 1970s. Searching for Sugar Man is about the contrast between the failed career of Detroit’s obscure demolition man and the renown of South Africa’s mysterious rock icon.

  It is tempting to think that Rodriguez resonated with South Africa’s culture, that the cultural link made him a spectacular success there, and that the absence of such a link produced failure elsewhere. Don’t believe it. He was the beneficiary of early popularity in South Africa, and that fueled a cascade. With a little luck, the same thing could have happened to him in the United States, the United Kingdom, Australia, or France. It didn’t.

  One of my major claims involves the constraining effects of social norms. People often do as they do, say what they say, and maintain silence only because of the pressure imposed by norms. We might take those norms for granted and have no particular attitude toward them. They are part of life’s furniture. We might approve of them. We might dislike them or even deplore them; those are among the most interesting cases. If people live in accordance with norms they abhor, the circumstances are right for sudden change. People can be unleashed. Whether that is desirable depends on what exactly they are unleashed to do.

  By contrast, some social movements inculcate beliefs and values that did not exist before. Sometimes preferences have adapted to existing practices and norms; nothing has been suppressed, and there is nothing to unleash. In those circumstances, large-scale change may be more difficult and also slower. But in such circumstances, cascades are possible as well. Serendipitous interactions and enclave deliberation, featuring people determined to fuel cascades, can be essential. They produce stunning surprises.

  Acknowledgments

  This book reflects decades of thinking, and I owe a great debt to a lot of people. I hope I may be forgiven for singling out just a few.

  Special thanks to Richard Thaler, my collaborator on all issues relating to nudging, for that collaboration and, even more, his friendship. Heartfelt thanks too to Jon Elster, Eric Posner, Lucia Reisch, and Edna Ullmann-Margalit for help with many of the ideas here. Emily Taber, my editor, did a terrific, careful job; she is also a joy to work with. Thanks as well to Sarah Chalfant, my agent, for wisdom and support; Madeleine Joseph for truly exceptional research assistance; Melinda Rankin for a careful and superb copyedit; and the Program on Behavioral Economics and Public Policy at Harvard Law School for financial support.

  The chapters here draw on earlier work, though there have been substantial revisions. For permission, I am grateful to the relevant publications: chapter 1, Unleashed, 85 Soc. Res. 73 (2018); chapter 2, Deliberative Trouble? Why Groups Go to Extremes, 110 Yale L. J. 71 (2000); chapter 3, On the Expressive Function of Law, 144 U. Pa. L. Rev. 2021 (1996); chapter 4, Nudging: A Very Short Guide, 37 J. Consumer Pol’y 583 (2014); chapter 5, Forcing People to Choose Is Paternalistic, 82 Missouri L. Rev. 643 (2017); chapter 7, Nudges That Fail, 1 Behav. Pub. Pol’y 4 (2017); chapter 9, The Ethics of Nudging, 32 Yale J. Reg. 413 (2015); chapter 10, “Better Off, as Judged by Themselves”: A Comment on Evaluating Nudges, Int’l Rev. Econ. (2017); chapter 11, Nudges vs. Shoves, 127 Harv. L. Rev. F. 210 (2014); chapter 11, On Preferring A to B, While Also Preferring B to A, 30 Rationality and Politics 305 (2018); chapter 12, Output Transparency vs. Input Transparency, in Troubling Transparency (David Pozen and Michael Schudson eds. 2018); chapter 13, Beyond the Precautionary Principle, 151 U. Pa. L. Rev. 1003 (2004); chapter 14, Moral Heuristics, 28 Behav. & Brain Sci. 531 (2005); chapter 15, Is Deontology a Heuristic? On Psychology, Neuroscience, Ethics, and Law, 63 Iyyun: The Jerusalem Philosophical Quarterly 83 (2014) (special memorial issue for Edna Ullmann-Margalit); chapter 16, Partyism, 2015 U. Chi. Legal F. 1 (2015).

  Index

  1984 (Orwell), 18, 93

  Abstraction

  dangers of, 117–120

  ethics and, 117–122

  transparency and, 185, 188

  Accountability
, xii, 184–191, 194

  Active choosing

  ethics and, 118–120, 124–125, 132–134

  forcing choices and, 62, 68–82, 85

  nudges and, 62, 68–82, 85, 88, 118–120, 124–125, 132–134

  welfare and, 88

  Adams, John, 12–13

  Affirmative action, 19–20, 26, 192

  Affordable Care Act, 72, 189, 266

  African Americans, 21, 34, 39, 46–47, 171, 258–260

  Agency

  control and, 137–139, 142

  forcing choices and, 68, 72, 78, 80, 84

  morals and, 227–228

  partyism and, 268

  preferences and, 171

  rational choice and, 139–141, 157

  transparency and, 183, 187–189, 192, 195

  AIDS, 206

  AirNow, 187

  Air quality, 166, 187–189

  AJBT (“as judged by themselves”) criterion, 87–94

  Alcohol, 7, 47, 63, 90–91, 112, 228

  American Revolution, 12

  Anderson, Elijah, 46–47

  Argument pools, 20, 26, 29, 35

  Armstrong, Scott, 191

  Asian disease problem, 224–226

  Attribute substitution, 218–219

  Automatic enrollment

  coercion and, 149–152

  control and, 138

  ethics and, 124, 127–128

  paternalism and, 59–62, 87, 89, 91–92, 98, 102–103, 106, 124, 127–128, 138, 149–152, 176

  preferences and, 176

  welfare and, 87, 89, 91–92

  Autonomy

  coercion and, 149, 152

  ethics and, 115, 117, 119–125, 129–134

  forcing choices and, 68, 76–81, 84–85

  nudges and, 68, 76–81, 84–85, 113, 115, 117, 119–125, 129, 131–134, 149, 152

  rights and, 250

  Availability entrepreneurs, 11

  Availability heuristic

  discrimination and, 10–12

  ethics and, 122

  familiarity and, 210

  forcing choices and, 83

  moral heuristics and, 217–218, 221, 224, 236

  nudges and, 83, 101, 122, 144

  precautions and, 209–211

  rights and, 251

  risk and, 210–211

  social norms and, 10–12

  transparency and, 186, 188–189

  unleashing and, 10–12

  Bans

  coercion and, 147, 154

  control and, 138

  ethics and, 116, 133

  expressive function of law and, 41, 47, 50

  hate speech and, 41

  manner restrictions and, 47

  nudges and, 59–60, 97, 104–105, 111, 113, 116, 133, 138, 147, 154

  precautions and, 201, 204, 206

  rights and, 250

  uses of money and, 50

  Behavioral Insights Team, 60

  Behavioral science, xii, 61, 98, 117, 157

  Beliefs

  anonymity and, 278n10

  control and, 142

  creating new, 4, 6

  ethics and, 126, 128

  forcing choices and, 69

  moral heuristics and, 215–216, 223, 241

  nudge failures and, 103, 110

  partyism and, 261, 266, 305n34

  precautions and, 202, 207–210

  preexisting, 3, 6

  religion and, 7 (see also Religion)

  social norms and, 3–7, 10, 13, 17, 22, 27, 42

  transparency and, 192

  values and, 3–7, 10, 13, 17, 22, 27, 42, 274, 278n10

  Betrayals, 230–232

  Bias

  behavioral, 69, 87, 93, 97, 108, 110–111, 117–118, 122–124, 133, 154, 159

  choice architecture and, 82, 87, 93, 101, 122, 133

  coercion and, 151, 154

  control and, 139–140, 144

  ethics and, 116–118, 122–124, 133

  forcing choices and, 69, 82–83

  implicit, 259

  information, 69, 87, 93, 110, 117, 124, 133, 216–218

  moral heuristics and, 216, 218, 232, 239

  nudges and, 69, 82–83, 87, 93, 97, 101, 108–111, 116–118, 122–124, 133, 139–140, 144, 151, 154, 159, 170–171, 178, 286n14

  officials and, 133–134

  omission, 232, 239

  partyism and, 259

  precautions and, 209

  preferences and, 159, 170–171, 178

  unrealistic optimism and, 69

  welfare and, 87, 93

  Bloomberg, Michael, 138

  Bobadilla-Suarez, Sebastian, 142

  Body mass index (BMI), 189

  Brandeis, Louis, 63

  Brethren, The (Woodward and Armstrong), 191

  Brexit, x, 138

  Brown v. Board of Education, 40

  Burkean conceptions, 36

  Bursztyn, Leonardo, 16–17

  Bush, George W., 265–266

  Capital punishment, 11, 29, 43–44, 243

  Cascades

  availability, 10–11

  expressive function of law and, 46, 48

  group polarization and, 21, 31–32, 34

  informational, 9–11, 21, 31, 34, 48, 279n28

  moral heuristics and, 223

  politics and, 273–274

  reputational, 9–11, 21, 34, 46

  social norms and, 9–12, 21, 31–32, 34, 46, 48, 279n28

  China, 189, 205

  Choice architecture

  active choosing and, 71

  availability heuristic and, 101

  bias and, 82, 87, 93, 101, 122, 133

  declined response and, 72

  default rules and, 68, 71–72, 81, 87, 95–101, 104, 109–110, 114–115, 118, 121, 123, 125, 130, 148

  ethics and, 115–125, 130, 133–134

  forcing choices and, 68, 71–72

  goals and, 89

  nudges and, 60, 68, 71–72, 87, 89, 93, 101, 104, 114, 115–125, 130, 133–134

  preferences and, 87, 157

  social environment and, 60

  transparency and, 118–119

  welfare and, 87, 89, 93

  Civil rights

  civil disobedience and, 11

  discrimination and, 14–15, 43, 51

  enclave deliberation and, 35, 37

  expressive function and, 44

  King and, 11, 32

  polarization entrepreneurs and, 32

  social norms and, 3, 11, 14–15, 32, 35, 37, 43–44, 51

  transparency and, 195

  Civil Rights Act, 14–15

  Climate change, 10–11, 22, 138, 141, 203, 205, 212

  Clinton, Bill, ix, 186

  Cloning, 235–237

  Coercion

  automatic enrollment and, 149–152

  autonomy and, 149, 152

  bans and, 147, 154

  bias and, 151, 154

  consumers and, 152–155

  cost-benefit analysis and, 148, 154–155

  default rules and, 147–150, 155

  dignity and, 149

  disclosure and, 152

  entitlements and, 153

  environmental issues and, 150–153

  ethics and, 116, 121, 124–126

  expressive function of law and, 47

  externalities and, 153

  food and, 148

  forcing choices and, 68, 70, 72

  freedom of choice and, 147–152, 155, 289n2

  fuel economy and, 152–155

  group polarization and, 33

  human error and, 147, 155

  intrinsic value and, 149, 152

  loss aversion and, 154

  mandates and, 147–155

  moral heuristics and, 238

  nudges and, 60, 68, 70, 72, 77, 97, 116, 121, 124–126, 147–155

  paternalism and, 68, 70, 72, 120–121, 123, 154

  preferences and, 155

  retirement and, 150, 152

  risk and, 147–148, 152–153, 155r />
  savings and, 149–154

  self-control and, 147

  students and, 150

  values and, 149, 152–154

  welfare and, 147–155, 289n2

  Cognitive reflection test (CRT), 249–250

  Collective action

  expressive function of law and, 44–46, 51–52

  forcing choices and, 72, 78, 81, 83

  nudges and, 72, 78, 81, 83, 111

  social norms and, 44–46, 51–52, 279n23

  College Affordability and Transparency Center, 187

  Comparison friction, 162–163, 167, 290n4

  Congress, 161, 164, 168, 194, 261–262, 267, 269

  Conly, Sarah, 129–130

  Conscience, 100, 191

  Consequentialists, 53

  fixed points for, 244

  footbridge problem and, 174–175, 245–248, 250, 254

  legal issues and, 243

  morals and, 222–223, 233–235, 243–244

  rights and, 243–245, 248–254, 301n2, 302n22

  trolley problem and, 174–175, 245–246, 250, 254

  weak consequentialism and, 222–223, 233–235, 244

  Constitutional law, 20, 37, 40–41, 43, 196, 238, 243

  Consumers

  campaigns for default positions and, 286n14

  coercion and, 152–155

  control and, 138

  ethics and, 120, 122

  forcing choices and, 68, 71, 73, 76

  moral heuristics and, 237

  nudges and, 61, 63, 65, 68, 71, 73, 76, 102, 104, 106, 108–111, 120, 122, 138, 152–155, 158, 160, 164–165, 168–169, 177

  preferences and, 158–160, 164–165, 168–169, 177, 290n4

  transparency and, 183, 190

  Contingent valuation, 175–176, 179

  Control

  agency and, 137–142

  automatic enrollment and, 138

  bans and, 138

  beliefs and, 142

  bias and, 139–140, 144

  consumers and, 138

  cost-benefit analysis and, 144

  default rules and, 138

 

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