Thus far, a commonplace observation. He had done a bit of research on it later and learned that the more sophisticated airports had hired psychologists to tackle the problem and devised some clever tricks. For example, they would digitally insert fake images of guns into the video feed from an x-ray machine, frequently enough that the screeners would see false-color silhouettes of revolvers and semiautomatics and IEDs glide across their visual fields several times a day, instead of once every ten years. That, according to the research, was enough to prevent their pattern-recognition neurons from being reclaimed and repurposed by brain processes that were more fruitful, or at least more entertaining.
The brain, as far as Richard could determine from haphazard skimming of whatever came up on Google, was sort of like the electrical system of Mogadishu. A whole lot was going on in Mogadishu that required copper wire for conveyance of power and information, but there was only so much copper to go around, and so what wasn’t being actively used tended to get pulled down by militias and taken crosstown to beef up some power-hungry warlord’s private, improvised power network. As with copper in Mogadishu, so with neurons in the brain. The brains of people who did unbelievably boring shit for a living showed dark patches in the zones responsible for job-related processes, since all those almost-never-exercised neurons got pulled down and trucked somewhere else and used to beef up the circuits used to keep track of NCAA tournament brackets and celebrity makeovers.
So the airport luggage scanner epiphany was simultaneously dis- and encouraging. Dis- because some occupational psychologists had already beaten him to it and come up with a fix, but en- because people with Ph.D.s had vouched for the basic idea.
In order to make the case for MACUMAPPIS, Richard had to, (a) find some other desperately boring job to use as his experimentum crucis, and (b) figure out a way to map its basic processes onto Medieval Armed Combat. Between his years as a slavering World of Warcraft addict and his years as a founder/creator of T’Rain, he had ripped out probably half of the neurons in his brain and dragged them over and soldered them on to the cortical centers responsible for two-handed axe wielding, shield bashing, arrow shooting, and spell casting. In an evening of random questing around the imaginary world that D-squared and Skeletor had created, Richard could fire more neurons than Einstein had used while coming up with the idea of general relativity. Certainly way more neurons than the average supermarket checkout clerk or private security guard fired during an eight-hour shift. And the power of the Internet ought to make all that neural activity reswitchable; you should be able to patch it all together so that it would work.
Around this time there was an airport security scare in which some fuckwit entered a concourse by walking upstream through an exit portal, bypassing the security checkpoint. As always happened in such cases, the entire airport had to be shut down. Planes waiting for takeoff had to taxi back to gates and unload all passengers and baggage. All the passengers had to be ejected from the sterile side of the airport and then turn around and pass through security again. Flights were delayed, and the delays ramified throughout the global air travel system, eventually racking up a cost of tens of millions of dollars. All of which could have been prevented had the one TSA employee posted by the exit—an employee whose sole purpose in being there was to just keep his fucking eyes open and stop people from walking the wrong way through a door—had actually done his job. Richard was fascinated. How could even the laziest and sloppiest employee screw this up? The answer, apparently, was that it had nothing to do with laziness or sloppiness. It was that Mogadishu copper thing all over again. The neural pathways required to accomplish the seemingly easy task of identifying a pedestrian walking the wrong way through a door had, in the brain of this employee, been uprooted a long time ago and zip-tied onto those used by some other, more important, or at least more frequently used, procedure.
And so they started up the first APPIS pilot project, which went something like this. They shot some consumer-grade video of Corporation 9592 employees walking down a hallway. They spun that up into a demo, which they showed to several regional airports that were too small and poorly funded to afford fancy, expensive, alarm-equipped one-way doors, and thus had to rely on the bored-employee-sitting-in-a-chair-by-the-door technology. They parlayed those meetings into a deal that gave them access to live 24/7 security camera footage from a couple of those airports. The footage, of course, just showed people walking through the exit.
They patched that footage into pattern recognition software that identified the shapes of the individual humans and translated them into vector data in 3D space. This made it possible to import all the data into the T’Rain game engine. The same positions and movements were conferred on avatars from the T’Rain world. The stream of human passengers walking down the corridor in their blazers, their high heels, their Chicago Bears sweatpants, became a stream of K’Shetriae, Dwinn, trolls, and other fantasy characters, dressed in chain mail, plate armor, and wizards’ robes, moving down a stone-lined passageway at the exit of the mighty Citadel of Garzantum.
The High Marshal of the Garzantian Empire then made an announcement to the effect that huge amounts of gold could be earned by, honor bestowed upon, and valuable weapons and armor handed out to anyone who nabbed a goblin attempting to sneak in through said passageway. Characters who volunteered for this duty were issued a special instrument, the Horn of Vigilance, and told to blow it whenever they spotted a wrong-way goblin. Extra points were handed out for actually confronting the goblin and (of course) engaging it in Medieval Armed Combat.
Now, in all the entire (real) world’s airports put together, the number of people who got into concourses by walking the wrong way through exit doors amounted to maybe one or two per year: not enough to hold the attention, or assure the vigilance, of even the most rabid T’Rain player. So the APPIS system now sweetened the pot by automatically generating fictitious, virtual wrong-way goblins and sending them up that tunnel at the rate of one every couple of minutes, every day, forever. Some balancing had to happen—the value of the rewards had to be tweaked relative to the frequency of wrong-way goblins—but with a minimal amount of adjustment they were able to set the system up in such a way that 100 percent of all the wrong-way goblins were apprehended. The total number of wrong-way goblins that had to be generated per year was about two hundred thousand—which was no problem, since generating them was free. The trick, of course, was that a tiny minority of those one-way goblins were not, in fact, computer-generated figments. They were representations of actual human forms that had been picked up by airport security cameras as they walked the wrong way into airport concourses. In reality, of course, this happened so rarely that testing the system was well-nigh impossible, and so they ran drills, several times a day, in which uniformed, badged TSA employees would present themselves at the exit and show credentials to the bored guard and then walk upstream into the concourse. In exactly 100 percent of all such cases, some T’Rain player, somewhere in the world (almost always a gold farmer in China) would instantly raise the Horn of Vigilance to his virtual lips and blow a mighty blast and rush out to confront the corresponding one-way goblin: an event that, through some artful cross-wiring between Corporation 9592’s servers and the airport security systems, would cause red lights to flash and horns to sound and doors to automatically lock at the airport in question.
Corvallis and most of the other techies hated this idea because of its sheer bogosity, which was screamingly obvious to any person of technical acumen who thought about it for more than a few seconds. If their pattern-recognition software could identify the moving travelers and vectorize their body positions well enough to translate their movements into T’Rain, then it could just as easily notice, automatically, with no human intervention, when one of those figures was walking the wrong way and sound the alarm. There was no need at all to have human players in the loop. They should just spin out the pattern-recognition part of it as a separate business.
Ric
hard understood and acknowledged all of this—and did not care. “Did you, or did you not, tell me that this was all marketing? What part of your own statement did you not understand?” The purpose of the exercise was not really to build a rational, efficient airport security system. It was, rather (to use yet another of those portentous phrases cribbed from the math world), an existence proof. Once it was up and running, they could point to it and to its 100 percent success rate as vindicating the premise of APPIS, which was that real-world problems—especially problems that were difficult to solve because of hard-wired deficiencies of the human neurological system, such as the tendency to become bored when given a terrible job—could be tackled by metaphrasing them into Medieval Armed Combat scenarios, and then (here brandishing two searingly hip terms from high tech) putting them out on the cloud so that they could be crowdsourced.
The system, despite its bogosity—which was fundamental, evident, and frequently pointed out by huffy nerd bloggers—immediately became a darling of hip West Coast tech-industry conferences. APPIS had to be turned into a separate division and expanded onto a new floor of the office building in Seattle, which conveniently had been vacated by an imploding bank. New ideas and joint venture proposals rushed in, like so many wrong-way goblins, at such a pace that the APPIS staff could scarcely blow their Horns of Vigilance fast enough. The underemployed nerds of the world, impatient with the slow pace at which Corporation 9592’s in-house programmers bent to their demands, began to generate their own APPIS apps. The most popular of these was a system that would accept low-quality video of a corporate meeting room, supplied by a phone, and transmogrify the scene into a collection of hairy, armored warlords sitting around a massive plank table in a medieval fortress. Whenever a meeting participant lifted a bottle of vitamin water or a skinny nonfat latte to his or her lips, the corresponding avatar would quaff deeply from a five-liter tankard of ale and then belch deeply, and whenever someone took a nibble from a multigrain bar, the avatar would bite a steaming hunk of meat from a huge leg of lamb. PowerPoint presentations, in this scenario, were turned into vaporous apparitions hanging in numinous steam above a sorcerer’s kettle. In the first version of the app, the horn-helmeted avatars all said exactly the same things that the corresponding humans did in the real-world conference room, which made for some funny juxtapositions but wore thin after a while. But then people began to create add-ons so that if, for example, someone’s clever new proposal got trashed by a grouchy boss, the event could be rendered as a combat scene in which the hapless underling’s severed head wound up on the end of a spear. Large swaths of the global economy were, it now seemed, being remapped onto their T’Rain equivalents so that they could be transacted in a Medieval Armed Combat setting. Demonstrable improvements in productivity were being trumpeted every day on the relevant section of Corporation 9592’s website (by a medieval herald, naturally, and with an actual trumpet).
Richard insisted, only half in jest, that he wanted to see 10 percent of the global economy moved into T’Rain. Or at least 10 percent of the information economy. But since the information economy had now got its fingers into just about everything, this wasn’t much of a limitation. Factory workers watching widgets stream off the assembly line, inspecting them for defects, ought to be able to metaphrase their work into something way more neuron grabbing, such as flying up a river valley on a winged steed, gazing into its limpid waters at the rocks strewn up its channel, looking for the one that contained traces of some magical ore.
Which was also, as C-plus patiently explained, a ridiculous idea, since any machine-vision algorithm smart enough to convert a defective widget into an ore-containing boulder in a virtual river valley was smart enough to just sound a buzzer on the assembly line and flag the offending unit without involving human beings or virtual fantasy worlds. To which Richard responded, with equal if not greater patience, that he still didn’t give a shit because this was ultimately about marketing, and the crazy apps that random people on the Internet were writing were much better than anything he, Richard, could ever come up with.
Anyway, it had worked, after a shambling and chaotic fashion, and T’Rain had thus become far more intensively patched into the wiring diagram of the real world than a quasi-medieval fantasy world had any right or reason to be. Which was how they had ended up needing a calendar-and-contact-management app and diverse other add-ons that they had never dreamed of when they had been setting up the world ab initio.
Richard himself was not a user of the calendar app. He did most of his T’Rain questing solo, or in the company of one or two old friends, and so he didn’t need it; and the mere idea of needing to schedule his time that carefully made him dispirited. He used his phone for stuff like that, and the calendar app’s integration to the phone was clunky and not really worth putting up with. Even if it had worked, it just would have meant more crap showing up on his schedule, and fewer of the perfectly empty days that always gave him such a nice little endorphin rush when they appeared, as if by some act of divine grace, on his screen. Consequently, he was in no danger of being infected by REAMDE. And so, the morning after Peter and Zula had gone back to Seattle, when Richard woke up in his big, round, quasi-medieval bedchamber at the Schloss and checked his corporate email account, he was able to view the weekend’s spate of escalating SECURITY ALERT messages with some kind of detachment. There was a new virus; it was called REAMDE (sic), which was an accidental or deliberate/ironical misspelling of README; it had been simmering for a few weeks now, and in the last few days it had gone exponential, as these things commonly did. It was a consequence, really, of APPIS, and of all Richard’s efforts to turn T’Rain into a Profit Center above and beyond the mere world of hard-core gamers. As such, it was perfectly all right from a business and marketing standpoint; it would only generate stories in the tech press about how T’Rain had made the jump from a mere niche product for the prohibitively geeky to a business productivity app that mundanes felt that they had to have, along with their Excel and their PowerPoint, and Richard could already predict that at their next quarterly meeting they would see, in retrospect, a surge in sales precisely tracking the spike in free publicity generated by the advent of this terrible virus.
His calendar was clear for today, but prophesying a journey to Seattle tomorrow so that he could get up early on the following morning for another one of his whirlwind journeys to Nodaway and the Isle of Man. He considered using this REAMDE thing as a pretext for going to Seattle now, a day early. And he might have done just that, if more time had elapsed since his last interaction with Zula. But she had only just left, and he didn’t want to creep the poor girl out by turning into some kind of hovering stalker-uncle. Better for her to decide on her own that she was ready for a little more Richard time. So he left his schedule alone, reckoning he’d be busy all day anyway, with emails from friends and family members whose personal files were being held hostage by some mysterious troll on the Internet.
THERE WAS NO coming awake but a gradual reassembly of consciousness from parts that, while still functioning, had come unlinked. She was looking down on snow-spackled mountains as though seeing them in the opening screen of T’Rain and, at the same time, having a dream of walking barefoot through them. For it was barefoot that she and her group had walked most of the way from Eritrea to Sudan, and her dreams often took her back to that journey, as though the nerves in the soles of the feet were connected more tightly to the brain than any others. In her dream, the snow on the mountains was warm between her toes, which she knew made no sense; but it was explained as some magic that had been dreamed up by Devin Skraelin based on an oblique reference by Donald Cameron. And then she and Pluto had been given the job of making it real, rendering it from bits, and she was walking across it with a caravan of Eritrean refugees to make sure that it all held together.
When memory started working again, it told her that she had, for quite a long time, been lying on her side with eyes half open, gazing out a window. The mountai
ns were passing by beneath her. The world was roaring and humming.
She was on a plane. Her seat smelled of good leather. It had been leaned all the way back to form a flat bed, and she had been covered with blankets. Nice ones. Not airline blankets.
She had not been raped or otherwise abused. A bandage was on her hand. She remembered the lilies and the knife.
And the latte. They had put Rohypnol in her latte.
She moved a little and found that her parts worked, though she was stiff from lying in one position too long.
She shifted her head away from the window and found herself looking down the barrel of a small plane’s fuselage.
Across the aisle was Peter, similarly reclined, gazing at her. She jumped a little when she saw that.
They were at the aft end of the cabin. At the forward end, Sokolov sat in a chair, reading glasses on the end of his nose, reviewing documents.
In the bulkhead that terminated the cabin just aft of them was a single door that, Zula guessed, led to a separate compartment. Since she couldn’t see Ivanov anywhere else, she assumed he must be in there.
“How long have you been awake?” Peter asked.
“A minute,” Zula said. “You?”
“Maybe half an hour. Hey, Zula!”
“What?”
“Do you have any idea where we’re going?”
Zula tossed off the blankets, got to her feet, and walked, a little unsteadily, up past Sokolov to the head of the plane. The cockpit door was closed, but beside it was another door leading to the lavatory.
Reamde: A Novel Page 16
