3. “Future of Payment” (November 13, 2018). “11.11—Why
Singles’ Day is the Asian dragon of e-commerce in the East.”
Notes
211
Available on Wirecard blog at https://blog.wirecard.com/11-
11-why-singles-day-is-the-asian-dragon-of-ecommerce-in-
the-east/ (accessed on December 19, 2018).
4. Time Staff (February 28, 2000). “Jack Ma,” Time
.com. Available at http://content.time.com/time/world/
article/0,8599,2054856,00.html (accessed on December 19,
2018).
5. Kopytoff, Verne (May 7, 2014). “Jack Ma, Alibaba’s founder,
in the IPO spotlight,” Fortune.com.
6. Grove, Andy (1996). Only the Paranoid Survive: How to Exploit
the Crisis Points That Challenge Every Company. New York:
Currency Doubleday.
7. Smith, Craig, (December 7, 2018). “40 amazing Alipay stati-
stics and facts (December 2018),” ExpandedRamblings.com.
Available at https://expandedramblings.com/index.php/alipay-
statistics/ (accessed December 19, 2018).
8. Interview of Kishore Biyani with IndiaKnowledge@Wharton.
“Retailer Kishore Biyani: ‘We Believe in Destroying What
We Have Created.” Retrieved from knowledge.wharton
.upenn.edu, November 1, 2007.
9. Clark, Duncan (2016). Alibaba: The House That Jack Ma Built.
New York: HarperCollins, 213.
10. Ibid., 210.
11. Dru, Jean-Marie (1996). Disruption: Overturning Conventions
and Shaking Up the Marketplace. Hoboken, NJ: John Wiley &
Sons, 85.
12. Tse, Edward (2015). China’s Disruptors: How Alibaba, Xiaomi,
Tencent, and Other Companies Are Changing the Rules of
Business. New York: Portfolio Penguin, 40.
13. Ibid., 41.
14. “Crossing the river by feeling the stones.” (July 22, 2002).
South China Morning Post.
212 NOTES
15. Tse, China’s Disruptors, 105.
16. Macks Advisory (December 02, 2014). “SA and China:
Singing from the Same Song Book,” MacksAdvisory.com.au.
17. Carr, Austin (March 2017). “11-16 Alibaba, Tencent, Xiaomi,
BBK Electronics, Huawei, Dalian Wanda for ramping up
the pace for the world,” Fast Company, issue 213, 48.
18. Ibid.
19. Tse, China’s Disruptors, pp. 59 – 60.
20. Hahn, Lorraine, interview with Jack Ma for CNN’s Talkasia
(April 25, 2006). Available at: http://edition.cnn.com/2006/
WORLD/asiapcf/04/24/talkasia.ma.script/index.html
(accessed December 19, 2018).
21. Tse, China’s Disruptors, 37
22. Wang, Helen H., (July 2, 2014). “Alibaba Saga II: Meg
Whitman unexpectedly met her match,” Forbes.com.
PART TWO: Disruptive Business Thinking
1. Dru, Jean-Marie (2007). How Disruption Brought Order. New
York: Palgrave Macmillan.
2. Yueh, Jedidiah (2017). Disrupt or Die: What the World Needs
to Learn from Silicon Valley to Survive the Digital Era. Austin:
Lioncrest Publishing.
Chapter 7: Jim Collins
1. Collins, Jim (2001). Good to Great: Why Some Companies
Make the Leap . . . and Others Don’t. New York: Collins
Business.
2. Collins, Jim and Jerry I. Porras, (1994). Built to Last: Successful
Habits of Visionary Companies. New York: HarperCollins
Publishers.
Notes
213
3. The One Club for Creativity. “Jay Chiat. Inducted: 1994,”
OneClub.org. Available at https://www.oneclub.org/hall-
of-fame/-bio/jay-chiat (accessed on December 19, 2018).
4. Collins, Good to Great, 98.
5. Koehn, Nancy (October 2017). Presentation to TBWA
executives at Management Network Meeting in Milan.
6. News Blog (news.pg.com, June 27, 2012). “Pampers: The
Birth of P&G’s First 10-Billion-Dollar Brand.”
7. “Our vision.” Available at https://www.dove.com/us/en/
stories/about-dove/our-vision.html (accessed on December
19, 2018).
8. Sidle, Clinton C., (2005). The Leadership Wheel: Five Steps for
Achieving Individual and Organizational Greatness. New York:
St. Martin’s Press, p. 174.
9. Ibid.
10. Stein, Jean (Spring 1956). “William Faulkner, The Art of
Fiction N° 12,” The Paris Review, issue 12.
11. Fitzgerald, F. Scott (March 7, 2017). “Part I: The Crack-Up,”
Esquire.com. Originally published as a three-part series in
the February, March, and April 1936 issues of Esquire.
12. Smith, Wendy K., Marianne W. Lewis, and Michael L.
Tushman (May 2016). “‘Both/And’ Leadership,” Harvard
Business Review.
13. Chapuis, Dominique and David Barroux. (June 16, 2017).
“Jean-Paul Agon: ‘Nous allons passer dans un nouveau
monde,’” Le Sochos.
14. Isaacson, Walter (2011). Steve Jobs. New York: Simon &
Schuster, 567.
15. Thiel, Peter and Blake Masters (2015). Zero to One: Notes
on Start-Ups, or How to Build the Future. London: Virgin
Books.
214 NOTES
16. Dylan, Bob (1964). “My Back Pages,” song from the album
Another Side of Bob Dylan.
17. Ponomarev, L.I. (1993). The Quantum Dice. United Kingdom:
IOP Publishing Ltd, 75.
Chapter 8: Clayton Christensen
1. Christensen, Clayton M., (1997). The Innovator’s
Dilemma: When New Technologies Cause Great Firms to Fail.
Massachusetts: Harvard Business Review Press.
2. Christensen Clayton M., and Joseph L. Bower (January-
February 1995 issue). “Disruptive Technologies: Catching
The Wave,” Harvard Business Review.
3. Kuhn, Thomas Samuel (1962). The Structure of Scientific
Revolutions. Chicago: University of Chicago Press.
4. Crain, Rance (September 12, 2016). “Jean-Marie Dru on
Why Disruption isn’t Destruction,” AdAge.com.
5. Christensen, “Disruptive Technologies,” preface.
6. Lepore, Jill (June 23, 2014). “The Disruption Machine.
What the gospel of innovation gets wrong,” The New Yorker.
7. King, Andrew A. and Baljir Baatartogtokh. (September 15,
2015). “How Useful is the Theory of Disruptive Innovation?”
MIT Sloan Management Review.
8. Dru, Jean-Marie (December 17, 2015). “A Counterargument
to Clayton Christensen’s Definition of True Disruption,”
Forbes.com.
Chapter 9: Jedidiah Yueh
1. Ip, Greg (December 20, 2016). “The Economy’s Hidden
Problem: We’re Out of Big Ideas,” Wall Street Journal.
Notes
215
2. Bloom, Nicholas Jones, Chad Jones, John Van Reenen,
and Michael Webb (December 20, 2017). “Great Ideas Are
Getting Harder to Find,” Sloan.MIT.edu.
3. Dru, Jean-Marie (2015). The Ways to New: 15 Paths to
Disruptive Innovation. Hoboken, NJ: John Wiley & Sons.
4. Yueh, Jedidiah (2017). Disrupt or Die: What the World Needs
to Learn from Silicon Valley to Survive the Digital Era. Austin:
Lioncrest Publishing, 28.
5. Ibid., 22.
6. Ibid., 21.
7. Ibid., 122.
8. Huijgen, Annelot and Ivan Letessier (June 15, 2016). “Jef
f
Immelt: Internet crée une revolution industrielle,” Le Figaro.
9. Yueh,
Disrupt or Die, 59.
10. Yueh, Disrupt or Die, 99.
11. Henke, Nicolaus, Ari Libarikian, and Bill Wiseman (October
2016). “Straight talk about big data,” McKinsey Quarterly,
Available at https://www.mckinsey.com/business-functions/
digital-mckinsey/our-insights/straight-talk-about-big-data
(accessed December 22, 2018).
12. Ibid.
13. Collins, Jim (2009). How the Mighty Fall: And Why Some
Companies Never Give In. New York: JimCollins.
14. Yueh, Disrupt or Die, 73.
15. Ibid., 75.
16. Ibid., 233.
17. Yoon, Eddie (September 26, 2011). “Category creation is
the ultimate growth strategy,” Harvard Business Review.
18. Thiel, Peter and Blake Masters (2014). Zero to One: Notes
on Start-Ups, or How to Build the Future. New York: Crown
Business. 35.
19. Ibid., 34.
20. Ibid., 2, 20, 23, 130, 138.
216 NOTES
21. Zinni, Anthony, Ronald Keys, and Frank Bowman (October
31, 2014). “US military refuses to be ‘too late’ on climate
change,” News Tribune.
PART THREE: Disruptive Corporate Culture
1. Entrepreneur. “Corporate Culture,” Small Business
Encyclopedia. Available at https://www.entrepreneur.com/
encyclopedia.
2. Groysberg, Boris, Jeremiah Lee, Jesse Price, and Yo-Jud
J. Cheng (January–February 2018). “The leader’s guide to
corporate culture.” Harvard Business Review 96(01), 44–52.
3. Ulrcih, Dave and Wayne Brockbank (March 18, 2016).
“Your company culture can’t be disconnected from your
customers,” Harvard Business Review.
4. Dru, Jean-Marie (May 25, 2007). “Culture et compétitivité,”
Les Echos.
5. Kotter, John P., and James L. Heskett, (1992). Corporate
Culture and Performance. New York: Free Press.
6. Maister, David H. (2003). Practice What You Preach: What
Managers Must Do to Create a High Achievement Culture. New
York: Free Press.
Chapter 10: Sergey Brin and Larry Page
1. Page, Larry and Sergey Brin (April 29, 2004). 2004
Founders’ IPO Letter. “‘An owner’s manual’ for Google’s
shareholders,” New York Times. From the S-1 Registration
Statement filed with Securities and Exchange Commission.
2. Friedman, Thomas L. (February 22, 2014). “How to get a
job at Google,” New York Times.
Notes
217
3. Ibid.
4. Blackiston, Mary (January 19, 2018). “What every company
can learn from Google’s company culture,” SuccessAgency
.com.
5. Vozza, Stephanie (April 28, 2015). “What the most successful
employers know,” Fast Company website.
6. Yueh, Jedidiah (2017). Disrupt or Die: What the World Needs
to Learn from Silicon Valley to Survive the Digital Era. Austin:
Lioncrest Publishing, 106.
7. Ibid., 107.
Chapter 11: Patty McCord
1. Moyer, Justin Wm. (October 5, 2015). “Alphabet, now
Google’s overlord, ditches ‘don’t be evil’ for ‘do the right
thing,’” Washington Post.
2. Ibid.
3. Netflix. “Netflix Culture.” Available at https://jobs.netflix
.com/culture (accessed on December 24, 2018).
4. Hass, Nancy (January 29, 2013). “And the award for the next
HBO goes to . . . ,” GQ online.
5. Turco, Catherine J. (2016). The Conversational Firm:
Rethinking Bureaucracy in the Age of Social Media. New York:
Columbia University Press.
6. Quito, Anne (April 19, 2018). “Netflix’s CEO says there are
months when he doesn’t have to make a single decision,”
Quartz.
7. Chris Anderson (April 2018). “Reed Hastings: how Netflix
changed entertainment . . . and where it’s headed,” TED
Talk. Available at https://www.ted.com/talks/reed_hastings_
218 NOTES
how_netflix_changed_entertainment_and_where_it_s_
headed (accessed on December 24, 2018).
8. McCord, Patty (January–February 2014). “How Netflix
reinvented HR,” Harvard Business Review.
9. Ibid.
10. Denning, Stephanie (October 26, 2018). “The Netflix
pressure-cooker: a culture that drives performance,” Forbes
.com
11. Wooldridge, Adrian (2015). The Great Disruption: How
Business Is Coping with Turbulent Times. London: The
Economist.
12. Singh, Aman (August 17, 2000). “At Netflix, manic
performance gets unlimited time off,” CNBC.com.
Chapter 12: The Disruption Company
1. Coleman, John (May 6, 2013). “Six components of a great
corporate culture,” Harvard Business Review online.
2. Hunt, John. (2009). The Art of the Idea: And How It Can
Change Your Life. New York: PowerHouse Books.
3. Coleman, “Six components of a great corporate culture.”.
4. Cioran, E. M. (1991). Anathemas and Admirations. New York:
Arcade Publishing.
5. Taylor, William C., and Polly G. Labarre (2006). Mavericks
at Work: Why the Most Original Minds in Business Win. New
York: William Morrow.
6. Day, Annicken R. (January 29, 2017). “When culture
becomes a strategy for growth,” Huffington Post.
7. Gerstner, Louis V. Jr. (2002). Who Says Elephants Can’t
Dance? New York: Harper Business.
Notes
219
PART FOUR: Disruptive Brand Building
1. Branson, Richard (2009). Business Stripped Bare: Adventures of
a Global Entrepreneur. London: Virgin Books, p.68.
2. Simon, Mario (2010). “Millward Brown Point of View. Brand:
The New Business Leadership,” MillwardBrown.com.
3. “What are brands for?” (August 30, 2014). The Economist.
Chapter 13: Marc Pritchard
1. Vizard, Sarah (October 4, 2017). “‘Marketer of the Year’
Marc Pritchard on his quest for transparency,” Marketing
Week.
2. Kumar, Rajesh B. (2018). Wealth Creation in the World’s
Largest Mergers and Acquisitions: Integrated Case Studies.
Switzerland: Springer, 246.
3. Nicolaou, Anna (July 18, 2017). “P&G’s chief executive
wrestles with changing an ‘insular’ culture,” Financial Times.
4. Johnson, Lauren (September 4, 2017). “DMEXCO 2017:
The Standard Bearer P&G’s Marc Pritchard raised a red
flag on transparency and now the industry is taking action.”
Adweek.
5. Vizard, Sarah (September 14, 2017). “Marc Pritchard: 2017
is the year the bloom came off the rose for digital media,”
Marketing Week.
6. Vizard, Sarah (March 1, 2018). “P&G’s Marc Pritchard
calls for an end to the ‘archaic Mad Men model,’” Marketing
Week.
7. Roderick, Leonie (January 30, 2017). “P&G issues call
to arms to ad industry over ‘antiquated’ media buying,”
Marketing Week.
220 NOTES
8. Handley, Lucy (January 31, 2017). “Procter & Gamble chief
marketer slams ‘cr
appy media supply chain,’ urges marketers
to act,” CNBC.com
9. “Procter & Gamble chief issues powerful media transparency
rallying cry,” (January 30, 2017). CampaignLive.co.uk. Marc
Pritchard’s full speech on January 29, 2017, at U.S. IAB
Annual Leadership meeting in Florida available at https://
www.campaignlive.co.uk/article/procter-gamble-chief-
issues-powerful-media-transparency-rallying-cry/1422599
(accessed on December 26, 2018).
10. Ritson, Mark (January 31, 2017). “P&G’s Marc Pritchard has
made the biggest marketing speech for 20 years,” Marketing
Week.
11. Vizard, “‘Marketer of the Year.’”
12. Nail, Jim (March 2, 2018). “‘Three things I never expected
Marc Pritchard to say . . . but every marketer needs to hear,”
Forbes.com.
13. Pearl, Diana (November 6, 2018). “7 takeaways from
Adweek’s conversation with P&G Chief Brand Officer Marc
Pritchard,” AdWeek.
14. Pritchard, Marc (February 10, 2012). “FY 12/13 Digital/
eCommerce Brand Building Guidance,” Procter &Gamble
memo.
15. News Media Association (September 14, 2017). “P&G
questions value of ‘annoying’ two-second digital ads,”
NewsMediaUK.org.
16. Dru, Jean-Marie (1984). Le Saut Créatif: Ces idées publicitaires
qui valent des milliards. Paris: Jean-Claude Lattès.
17. “Procter & Gamble chief issues powerful media transparency
rallying cry.” (January 30, 2017). Campaign. Op. cit.
Notes
221
18. Parpis, Eleftheria (October 22, 2016). “P&G’s Marc
Pritchard challenges brands to ‘invest in agencies,” Campaign
website.
19. Mortimer, Natalie (February 26, 2014). “‘The brands that
will thrive in the coming years are the ones that have a
purpose beyond profit’ says Richard Branson,” TheDrum
.com.
20. Procter & Gamble (n.d.). “Purpose and People,” PG.com.
Available at https://www.pg.com/en_AP/company/purpose_
people/index.shtml (accessed on December 26, 2018).
21. “Girl Empowerment throughout the world with Always,”
(n.d.). Always.com. Available at https://always.com/en-us/
about-us/girl-empowerment-throughout-the-world-with-
always (accessed on December 26, 2018).
Thank You for Disrupting Page 22
