Abby Stokes

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  modem the part of the computer that allows you to connect to the Internet through a phone or cable line

  monitor the part of the computer that houses the screen; measured diagonally from top corner to opposite bottom corner

  mouse handheld device to move the pointer on the screen

  mouse buttons controls on the top of the mouse that you click to carry out a command (see click)

  mouse pad a pad that sits underneath the mouse and helps you to control its movement

  netbook a small portable computer designed primarily for wireless Internet access and with most but not all the features of a larger computer

  netiquette network etiquette; guidelines for how to communicate your ideas or feelings via e-mail or chat rooms (for example, USING CAPS INDICATES THAT YOU ARE SHOUTING)

  newbie a person that is new to using the Internet or a particular program or website

  Nook a portable e-reader designed and sold by Barnes & Noble that allows you to download and read digital books, newspapers, magazines, and other electronic publications

  notebook computer a smaller version of a laptop; contains no media drive

  online service provider see Internet service provider

  operating software the system (such as Windows Vista or Mac OSX) that organizes and manages your computer

  paste an editing tool that allows you to place text that you have cut or copied

  patch computer code created to correct a problem (i.e., bug) within an existing program

  PC compatible software or hardware that works with a PC (vs. a Mac)

  peripherals additional pieces of hardware, such as a printer or scanner, attached to the computer

  personal computer any computer intended to be used by an individual (rather than, say, a large business)—includes PCs and Macs

  phishing a scam e-mail sent to elicit private information from the recipient to be used for identity theft

  pirated software software that has been illegally copied

  pixel (abbreviated from “Picture Element”) tiny dots that together make up images on computer screens and digital photos

  podcast an audio (and sometimes video) file that can be downloaded from the Internet onto a computer, smartphone, or tablet

  pointer an arrow that appears on the screen and moves according to the manipulation of the mouse; also referred to as the arrow, mouse arrow, or cursor

  port a place on the computer where the cable from a different computer part is plugged in

  post to submit text (often in the form of a comment or update) to a blog, message board, forum, or social networking website

  ppi (pixels per inch) relates to the resolution of an item as seen on the computer screen

  printer allows you to print text and images from the computer

  profile a webpage on a social networking site where you list your interests, hometown, and whatever other details you choose to share with your “friends,” “connections,” or “followers”—anyone who has access to your information on the site

  QR code (abbreviated from “Quick Response code”) a type of matrix barcode that consists of black modules arranged in a square pattern on a white background and that, with a QR scanner or smartphone, can be used to access encoded information or serve as a link to a website

  RAM (random access memory) temporary memory used when the computer is on

  resolution describes the sharpness and clarity of an image

  right-click a function offered on the PC mouse that allows for more advanced tasks

  router a device used to route information to/from the computer and to connect networks. It also provides a firewall.

  scanner a device that copies images and text and converts them into a digital image that can be stored on a computer or emailed.

  scroll bar a feature that allows you to move a page up and down in order to view all its contents

  scroll box a part of the scroll bar that allows you to control the movement of the page

  search engine a website where you can search the rest of the web for information on a given topic

  shift key a key on the keyboard that performs several functions, including typing in uppercase and highlighting text

  Skype a program that allows you to call, IM, or video call other users over the Internet at no cost

  smartphone a mobile phone that, in addition to making calls and texting, allows users to surf the Internet, access e-mail, download apps, take pictures, and more

  SMS (short message service) see text

  snail mail a nickname for mail delivered by the postal service that negatively refers to the time it takes to be delivered in contrast to the speed with which an e-mail is sent

  social networking connecting with friends and family, meeting new people, and sharing ideas, photos, etc., on the Internet

  soft boot to close a program or restart the computer without completely shutting it down

  spam unsolicited commercial/junk e-mail

  spyware software that covertly gathers user information when connected to the Internet without the user’s knowledge

  SSL (secure sockets layer) a format for transmitting private documents over the Internet. It uses a cryptographic system that involves two keys.

  streaming allows you to play audio or video without it being completely downloaded first

  surfing the net traveling the Internet from site to site

  surge protector protects the computer from irregular electrical currents

  synch an abbreviation for “synchronize.” In the context of smartphones and computers, it means to transfer information to and from the devices so they have identical copies.

  tablet a small, lightweight portable computer contained entirely in a flat screen that has many, but not all of the features of a full-size personal computer and is often equipped with a rotatable touchscreen instead of a keyboard or mouse

  task bar the bar that appears at the bottom of a PC screen that contains the start button as well as access to other programs and features

  text to send a short text message on your cell phone

  title bar the bar that appears at the top of a window and indicates the name of the software program and the document; also contains the close box

  touch point type of mouse used on a laptop that uses a small rubber button for control (see mouse)

  touchscreen a computer monitor or device screen that can be operated by finger touch

  trackball type of mouse that uses a ball for control (see mouse)

  tweet a post written on Twitter that contains 140 characters or less

  Twitter a social networking website where users post messages of limited length and “follow” whoever’s thoughts are of interest to them

  URL (Uniform Resource Locator) a technical name for a website address

  upgrading hardware increasing the memory capacity or functionality of the computer

  upgrading software installing a new and improved version of a software program already installed on the computer

  upload to transfer data or files from a computer to a network (for example, transfer photos from your computer to a website)

  USB (universal serial bus) the most common type of port on a computer; used to plug in a printer, scanner, etc.

  user name see login name

  user password see login password

  virus a problem on the computer created by malcontented computer geeks. Viruses are meant to damage computers and are spread by opening e-mail attachments or links or using someone else’s disks.

  virus protection software see antivirus program

  webcam a video camera that feeds its images in real time to a computer where they can be viewed online

  web page any page that follows the home page of a website

  welcome page see home page

  WEP (wired equivalent privacy) data encryption that utilizes a password to protect wireless communication

  wi-fi (wireless fidelity) enables a c
omputer, e-reader, smartphone, among other devices, to connect to the Internet without being tethered to a modem

  window the visual frame that appears on your computer screen to contain an application

  Windows Vista the operating system used on more recent PCs

  Windows XP the operating system used on older PCs

  World Wide Web (www) a cyberspace library of information organized by website

  worm a program, not unlike a virus, that replicates itself over a computer network and usually performs malicious actions

  WPA (wi-fi protected access) see WEP

  wrist pad a pad placed in front of a keyboard or mouse pad that helps position your hands in a way that prevents wrist strain

  zoom box the box on a Mac title bar where you click to increase the size of a window

  Keyboard Shortcuts

  Mac

  Command + A (select all)

  Command + B (bold)

  Command + C (copy)

  Command + Control + F2 (control menu bar with the keyboard)

  Command + Control + F3 (control the dock with the keyboard)

  Command + End (bottom)

  Command + F (find)

  Command + F2 (print preview)

  Command + F4 (close document)

  Command + G (find next)

  Command + Home (top)

  Command + I (italic font)

  Command + M (minimize)

  Command + N (new document)

  Command + O (open file)

  Command + Option + L (spell check)

  Command + P (print)

  Command + Q (quit)

  Command + S (save)

  Command + V (paste)

  Command + X (cut)

  Command + Y (redo)

  Command + Z (undo)

  PC

  ALT + F4 (Close the active item, or quit the active program)

  ALT + Tab (Switch between the open items)

  CTRL + A (Select all)

  CTRL + C (Copy)

  CTRL + Down Arrow (Move the insertion point to the beginning of the next paragraph)

  CTRL + ESC (Display the Start menu)

  CTRL + Left Arrow (Move the insertion point to the beginning of the previous word)

  CTRL + Right Arrow (Move the insertion point to the beginning of the next word)

  CTRL + Up Arrow (Move the insertion point to the beginning of the previous paragraph)

  CTRL + V (Paste)

  CTRL + X (Cut)

  CTRL + Z (Undo)

  F10 key (Activate the menu bar in the active program)

  F2 key (Rename the selected item)

  F3 key (Search for a file or a folder)

  Windows Logo (Display or hide the Start menu)

  Windows Logo + D (Display the desktop)

  Windows Logo + F (Search for a file or a folder)

  Windows Logo + M (Minimize all of the windows)

  Index

  A

  abbyandme.com, 177, 213, 263, 293, 295, 335, 370, 373, 400

  Acer customer service, 414

  action buttons, 173

  address book, 194, 379–380

  Adobe Acrobat portable document file (.pdf), 246, 306

  Adobe Photoshop, 263

  A: Drive, 16, 17, 407

  ads, website, 174, 328

  air conditioners, 44

  airline tickets, 357–359

  align left/right icons, 208

  amazon.com, 330

  Amazon Kindle, 395–398, 421

  American Bar Association, 347

  American Council of the Blind, 22

  American Foundation for the Blind, 22

  America Online (AOL), 70, 414

  Android (Droid) phones, 388–389

  annualcreditreport.com, 220

  antiques websites, 416

  anti-spyware software, 229

  antivirus software, 411, 414, 418

  Apple (company), 418

  Apple customer service, 414

  Apple Macintosh computer. See Mac

  Apple Works document (.cwk), 246, 306

  application software. See also specific types

  about, 24–25, 418

  apps, 384–385, 418

  buying considerations, 27, 68–69

  cost of, 69

  customer service numbers, 414

  installing, 25–26

  manufacturers and technical support, 414

  preinstalled, 60, 67, 92

  software “suites,” 197–198

  types of, 24, 68

  upgrading, 28–29

  applications window, icons in, 156–157

  apps (applications), 384–385, 418

  arrow (cursor)

  becoming a hand, 109, 123, 174, 241

  changing into I-beam, 109, 123, 203

  changing speed settings, 147, 160

  flashing vertical line, 202

  left-facing, 137

  right and left, 109, 140

  shape changes and mouse functions, 12, 104, 109, 123

  two-ended, 109, 140, 142

  up-and-down, 109, 141

  arrow keys, 13, 164, 418

  ATM PIN, 218

  attachments

  about, 241, 418

  common file formats, 246, 306

  opening, 244–245, 412

  receiving (downloading), 242–246

  safety precautions, 242–243, 412

  saving, 244–245

  scanning for viruses, 243

  sending (uploading), 247–249

  too large to open, 245, 250

  unrecognized file format, 245–246

  AT&T customer service, 414

  auction websites, 352–356, 416

  audiobooks, 390

  B

  back arrow, 181

  background, changing, 148–149, 161

  “backing up” computer, 260–262, 318

  back pain, 44

  backspace key, 103, 104, 191

  banks

  giving information to, 222, 361

  online banking, 184, 225, 360–362, 363

  online registration, 360–361

  PIN numbers, 218

  Barnes & Noble Nook, 395, 396, 422

  batteries

  cell phone, 377

  digital camera, 264

  extending life of, 377

  iPod, 392

  laptop, 34, 35

  wireless keyboard or mouse, 403

  Bcc: (blind carbon copy), 191, 239

  Better Business Bureau, 347

  biddingforgood.com, 353

  bid siphoning, 355

  bill paying online, 360–362, 363

  Bing, 323

  bits per second (bps), 418

  BlackBerry phones, 385–387, 388

  blockbuster.com, 367

  blogger.com, 296

  blogsearch.google.com, 295–296

  blogs (web logs), 295–297, 302, 416, 418

  Bluetooth technology, 387, 401, 418

  bold type, 207

  bookmarks (favorites), 179, 327, 418

  “booting up” the computer, 405–407, 418

  bridge game websites, 373

  brightness control, 107, 117

  britannica.com, 333

  broadband connection, 418. See also high-speed connections

  Brother International customer service, 414

  browsers, 172, 418

  browsing history, clearing, 338

  bug (error or defect), 418

  “burning” data, 27–28, 260–262, 318

  busy signals, 17, 172

  bytes, 15, 16, 418

  C

  cable (Internet) connection, 17

  cables, computer, 18, 97

  cameras. See also digital cameras on cell phones, 383

  Canon customer service, 414

  capital letters, 171, 195

  caps lock key, 171, 418

  carpal tunnel syndrome, 82

  carpeting, computer safety and, 43, 411–412

  car websites, 416
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  “case sensitivity,” 170–171, 325

  cats, 43, 44

  Cc: (carbon copy), 191

  C: Drive. See hard drive (C: Drive)

  CDs (compact discs)

  about, 25

  “burning” data onto, 27–28, 260–262, 318

  CD-R, defined, 418

  CD-ROM (read-only memory), 151, 418

  CD-RW (re-writable), 57, 418

  ejecting from drive, 152, 163

  inserting into drive, 16, 26, 151–152, 162

  installing software from, 25–26

  music, listening to, 151–152, 162–163

  storing and organizing, 412

  transferring data onto, 27–28, 260–262

  cell phones, 375–383. See also smartphones

  adjusting settings on, 381–382

  batteries, 377

  Bluetooth technology and, 387, 401

  buttons on, 378–379

  buying strategies, 376–377

  cameras on, 383

  etiquette, 389–390

  features, 376–377, 381–382

  keyboards, 380

  looking up phone numbers, 338

  making phone calls on, 378–379

  on/off button, 378

  signal strength, 376

  storing phone numbers on, 379–380

  styles and sizes, 376–377

  text messaging on, 382, 401

  using while driving, 389

  voicemail on, 380–381

  vs. smartphones, 383–384

  cellular network signals, 395

  center icon, 208

  “Certificate of Authenticity,” 102

  chairs, 40, 41

  chat rooms, 292–294, 418

  children, and computer use, 186, 411

  circle icon, 109

  classifiedads.com, 356

  classified websites, 356, 416

  click and drag maneuver, 130, 131, 134, 141, 155, 419

  click, defined, 419

  click, drag, and drop maneuver, 310–311, 318

  clip art, 356

  close box, 107, 113, 115, 121–122, 123, 125–126, 419

  cloud, defined, 419

  cnn.com, 370

  collapse box, 125, 419

  .com (commercial websites), 176

  communication

  emoticons, 236

  shortcuts, 267

  software for, 24, 197

  community websites, 416

  compressed data file (.zip), 246, 306

  computer case

  “brain” of computer, 14–16

  components contained in, 14–15

  defined, 419

  “on” switch, 100

  shapes and sizes, 14

  tower case, 14, 40

  computer classes, 9

 

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