How Great Leaders Think

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How Great Leaders Think Page 25

by Lee G Bolman


  Symbolic leaders: developing and communicating a hopeful vision; Howard Schultz as a; interpreting experience; leading by example; respecting and using history; rituals and ceremonies used by; storytelling by

  T

  Target (company)

  Team structure: of baseball team; of basketball team; of football team; leadership that aligns tasks and; task and; U.S. Army commando team’s success due to fluid. See also Self-directed teams

  Teams: examining leadership dynamics of; soulful; task and structure in; Warrior ability to recruit and rally. See also Groups

  Technical problems

  Temple/theater metaphor (symbolic frame): introduction to the; leader’s faith and significance contribution to the; reframing ethical leadership using the

  TGI Fridays

  Thinking. See Leadership thinking

  360-degree feedback

  3M

  Time magazine

  T. J. Watson Research Center

  Top-down policies

  Tournament of Roses Parade (2014)

  Toy Story (film)

  Toy Story III (film)

  Trader Joe’s

  “Treat ’em like dirt” management

  Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization (temples and carnivals metaphor)

  Triscuit brand

  Troubled auditor case study

  Truman, Harry

  U

  Ullman, Myron

  United Automobile Workers (UAW)

  United Parcel Service (UPS): failure to keep up with 2013 holiday demand; organizational structure of; work groups organized around process and workflow

  University of Minnesota

  UNIX operating system

  Updike, John

  Ury, William L.

  Urzúa, Luis

  U.S. Army commando team

  U.S. Supreme Court Defense of Marriage Act decision

  V

  Vaill, Peter

  Vanderbilt, Cornelius

  Venture Frogs

  Vertical authority structure

  Virtues: caring and love; conflict between self-interest and; excellence; faith and significance; justice and power; self-images based on; stories that give flesh to shared values and. See also Cultural symbols and values

  Vision: Anne Mulcahy’s agenda for developing Xerox; recognizing your blind spots to expand your; Ron Johnson’s failed JCPenney; symbolic leader’s work to develop and communicate a hopeful

  Vision (eyesight)

  W

  Wagoner, Rick

  Wal-Mart

  Wall Street Journal

  Wallach, Steve

  Walt Disney Studios

  Walton, Sam

  The Warrior: conflict strategies used by; Lois Payne case approached as; spirit, mind, skill, and power of; Steve Jobs’s role as

  The Warrior guidelines: build and leverage a power base; fight with passion and persistence or avoid combat; out-think opponents and win with a better game plan; recruit and rally your team

  Washington Redskins

  Watson, Thomas, Sr.

  WD-40 (Water Displacement Forty)

  Wegman’s

  Welch, Jack

  Weldon, William

  West, Cornell

  West, Tom

  Whole Foods

  Win-win bargaining

  W. L. Gore

  Workforce: as a contextual factor or structural contingency; nature of the. See also Employee management

  WorldCom scandal

  Worldview. See Leader worldview

  Wozniak, Steve

  X

  Xerox: Affiliated Computer Services (ACS) merger with; Anne Mulcahy’s promotion as CEO of; Mulcahy’s leadership and vision for; Mulcahy’s networking and coalition building at; political map of; Ursula Burns’s leadership at; win-win bargaining strategy used in turnaround at

  Z

  Zappos: authorship of excellence exemplified by; extraordinary customer service of; priority on core values and happy employees at; Tony Hsieh’s image as leader of the tribe

  Zimmer, George: fired from Men’s Wearhouse; Men’s Wearhouse founded (1973) by. See also Men’s Wearhouse; his road map for successful human resource frame

  Zuckerberg, Mark

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