by Geon, Bryan
Consumer Protection and Services
Better Business Bureau, 503-212-3022, www. bbb.org/alaskaoregonwesternwashington/
Federal Trade Commission, 877-382-4357, www.ftc.gov
Identity Theft Resource Center, 888-400-5530, www.idtheftcenter.org
Oregon Department of Justice, Office of the Attorney General, 877-877-9392 (consumer hotline), www.doj.state.or.us/consumer
Oregon Insurance Division, 503-947-7984, 888-877-4894, www.insurance.oregon.gov
Oregon Public Utility Commission, 503-378-6600, 800-522-2404, www.puc.state.or.us
Oregon Construction Contractors Board, 503-378-4621, www.hirealicensedcontractor.com
Washington Department of Labor and Industries, 800-647-0982, secure.lni.wa.gov/verify/
Washington State Office of the Attorney General, 800-551-4636, www.atg.wa.gov
Washington Utilities and Transportation Commission, 888-333-9882, www.wutc.wa.gov
Credit Bureaus
Equifax, 800-685-1111, www.equifax.com
Experian, 888-397-3742, www.experian.com
TransUnion, 800-888-4213, www.transunion.com
Crisis Hotlines and Emergency Social Services
It is always appropriate to call 911 and request police and/or emergency medical services if any person is in immediate danger of physical harm. In a non-emergency situation, dial 211 to be connected to community social services.
Aging & Disability Services 24-Hour Help Line, 503-988-3646
AIDS/STD Hotline, 503-223-2437, 800-777-2437
Alcohol and Drug Abuse HelpLine, 800-923-HELP, 800-621-1646 (hotline)
Child Abuse Hotline, 503-731-3100, 800-509-5439
Elder Abuse Hotline, 503-945-5832. 800-232-3020
HopeLine (suicide hotline), 800-SUICIDE
Mental Health Crisis Hotline, 503-988-4888, 800-716-9769
National Domestic Violence Hotline, 800-799-SAFE, www.ndvh.org
National Suicide Prevention Lifeline, 800-273-TALK
Portland Women’s Crisis Line, 503-235-5333, www.pwcl.org
Problem Gambling Helpline, 877-MYLIMIT
Teen Crisis and Counseling Line, 877-553-TEEN
Sexual Assault Resource Center, 503-640-5311, www.sarcoregon.org
Disabled, Services for
711, Telecommunications Relay Service
Alliance of People with Disabilities (Washington), 206-545-7055, www.disabilitypride.org
The Arc of Multnomah-Clackamas (advocacy and support for the developmentally disabled), 503-223-7279, www.thearcmult.org
The Arc of Southwest Washington (advocacy and support for the developmentally disabled), 360-254-1562, www.arcswwa.org
Disability Rights Oregon, 503-243-2081, www.droregon.org
Independent Living Resources, 503-232-7411, www.ilr.org
Oregon Department of Human Services, Division for Aging and People with Disabilities, 503-945-5811, 800-282-8096, www.oregon.gov/DHS/spwpd
Ride Connection (transportation services), 503-226-0700, www.rideconnection.org
Washington Aging and Long-Term Support Administration, www.altsa.dshs.wa.gov
Emergency
Fire, Police, Medical, 911
Poison Control Center, 800-222-1222
Garbage
See “Trash and Recycling” below
Government
Portland
City Hall, general information, 503-823-4000, www.portlandoregon.gov
City Ombudsman, 503-823-0144
Mayor’s Comment Line, 503-823-4127
Office of Neighborhood Involvement, 503-823-4519, www.portlandoregon.gov/oni/
Portland Maps, www.portlandmaps.com
Other Area Cities
Banks, 503-324-5112, www.cityofbanks.org
Battle Ground, 360-342-5000, www.cityofbg.org
Beaverton, 503-526-2222, www.beavertonoregon.gov
Camas, 360-834-6864, www.cityofcamas.us
Canby, 503-266-4021, www.ci.canby.or.us
Cornelius, 503-357-9112, www.ci.cornelius.or.us
Damascus, 503-658-8545, www.ci.damascus.or.us
Durham, 503-639-6851, www.durham-oregon.us
Estacada, 503-630-8270, www.cityofestacada.org
Fairview, 503-665-7929, www.fairvieworegon.gov
Forest Grove, 503-992-3207, www.ci.forest-grove.or.us
Gladstone, 503-656-5225, www.ci.gladstone.or.us
Gresham, 503-661-3000, www.greshamoregon.gov
Happy Valley, 503-783-3800, www.ci.happy-valley.or.us
Hillsboro, 503-681-6100, www.ci.hillsboro.or.us
King City, 503-639-4082, www.ci.king-city.or.us
La Center, 360-263-2782, www.ci.lacenter.wa.us
Lake Oswego, 503-635-0270, www.ci.oswego.or.us
Maywood Park, 503-255-9805, www.cityofmaywoodpark.com
Milwaukie, 503-786-7555, www.milwaukieoregon.gov
Molalla, 503-829-6855, www.cityofmolalla.com
Newberg, 503-538-9421, www.newbergoregon.gov
North Plains, 503-647-5555, www.cityofnp.org
Oregon City, 503-657-0891, www.orcity.org
Ridgefield, 360-887-3557, www.ci.ridgefield.wa.us
Sandy, 503-668-5533, www.ci.sandy.or.us
Scappoose, 503-543-7146, www.ci.scappoose.or.us
Sherwood, 503-625-5522, www.sherwoodoregon.gov
St. Helens, 503-397-6272, www.ci.st-helens.or.us
Tigard, 503-639-4171, www.tigard-or.gov
Troutdale, 503-665-5175, www.ci.troutdale.or.us
Tualatin, 503-691-3061, www.tualatinoregon.gov
Vancouver, 360-487-8600, www.cityofvancouver.us
Washougal, 360-835-8501, www.cityofwashougal.us
West Linn, 503-657-0331, www.westlinnoregon.gov
Wilsonville, 503-682-1011, www.ci.wilsonville.or.us
Woodland, 360-225-8281, www.ci.woodland.wa.us
Wood Village, 503-667-6211, www.ci.wood-village.or.us
County and Regional Governments
Clackamas County, 503-655-8656, www.clackamas.us
Clark County, 360-397-2000, www.clark.wa.us
Columbia County, 503-397-7210, www.co.columbia.or.us
Marion County, 503-566-3916, www.co.marion.or.us
Multnomah County, 503-823-4000, www.multco.us
Metro (Regional Government), 503-797-1700, www.oregonmetro.gov
Washington County, 503-846-8611, www.co.washington.or.us
Yamhill County, 503-472-9371, www.co.yamhill.or.us
State Government
State of Oregon, www.oregon.gov
State of Washington, www.wa.gov
Hospitals
See Health Care section of Helpful Services chapter; see also Emergency Hospitals in Neighborhood Information listings.
Housing and Real Estate
Community Alliance of Tenants, 503-460-9702, www.oregoncat.org
Craigslist, www.portland.craigslist.org
Portland Housing Center, 503-282-7744, www.portlandhousingcenter.org
RMLS (multiple listing service), www.rmls.com
U.S. Department of Housing and Urban Development, 202-708-1112, www.hud.gov
Legal Referrals
Legal Aid Services of Oregon, www.oregonlawhelp.org
Oregon State Bar, 503-684-3763, 800-452-7636, www.osbar.org
Clark County Bar Association Lawyer Referral Service, 360-695-0599
Libraries
Library Information Network of Clackamas County, 503-723-4888, www.lincc.org
Fort Vancouver Regional District Library, 360-906-5106, www.fvrl.org
Multnomah County Library, 503-988-5402, www.multcolib.org
Washington County Cooperative Library Services, 503-846-3222, www.wccls.org
Newspapers and Magazines
See Getting Settled chapter.
Nuisances and Disputes
Abandoned Auto Hotline (City of Portland), 503-823-7309
Graffiti Abatement Hotline (City of Portland), 503-823-4TAG
Liquor L
icense Issues (City of Portland), 503-823-4520
Noise Control Office (City of Portland), 503-823-2663
Nuisance, Housing Code Violations (City of Portland), 503-823-CODE
Resolutions Northwest (mediation), 503-595-4890, www.resolutionsnorthwest.org
Parks and Recreation
Local and Regional
Battle Ground Parks and Recreation, 360-342-5380
Camas Parks and Recreation, 360-834-5307, www.cityofcamas.us/parks
Canby Parks & Recreation, 503-266-9404
Clackamas County Parks Department, 503-742-4414, www.clackamas.us/parks
Cornelius Parks Department, 503-357-3011
Fairview Parks & Recreation, 503-665-9320
Forest Grove Parks & Recreation, 503-992-3237
Gresham Parks & Recreation, 503-618-2235 www.greshamoregon.gov/play/
Hillsboro Parks & Recreation, 503-681-6120
Lake Oswego Parks & Recreation, 503-697-6500, www.ci.oswego.or.us/parksrec/
Metro Parks, 503-797-1850 , www.oregonmetro.gov/metro-parks-and-natural-areas
North Clackamas Parks & Recreation District, 503-742-4348, www.ncprd.com
Oregon City Parks and Recreation, 503-496-1201, www.orcity.org/parksandrecreation
Portland Parks and Recreation, 503-823-PLAY, www.portlandparks.org
Sherwood Parks Department, 503-625-5722, www.sherwoodoregon.gov/parksrec
Tigard Parks, 503-718-2598, www.Tigard-or.gov
Troutdale Parks & Facilities, 503-674-3300, www.ci.troutdale.or.us/parks-facilities/
Tualatin Parks and Recreation Division, 503-691-3064, www.tualatinoregon.gov/recreation
Tualatin Hills Park and Recreation District, 503-645-6433, www.thprd.org
Vancouver-Clark Parks, 360-619-1111, www.cityofvancouver.us/parksrec
Washington County Parks, 503-846-8881
Washougal Parks Department, 360-835-2662
West Linn Parks & Recreation, 503-557-4700, www.westlinnoregon.gov/parksrec/
Wilsonville Parks and Recreation, 503-682-3727, www.wilsonvilleparksandrec.com
State
Oregon State Parks, 800-551-6949, www.oregonstateparks.org
Washington State Parks, 360-902-8844, www.parks.wa.gov
Police
Emergency, 911
Portland
Portland Police Bureau, general, 503-823-0000; non-emergency police assistance, 503-823-3333; www.portlandpolice.com
Surrounding Areas
Battle Ground Police Department, 360-342-5200
Beaverton Police Department, 503-526-2260, www.beavertonpolice.org
Camas Police Department, 360-834-4151, www.cityofcamas.us/police
Canby Police Department, 503-266-1104, www.canbypolice.com
Clackamas County Sheriff, 503-785-5000, www.clackamas.us/sheriff/
Clark County Sheriff, 360-397-2211, www. clark.wa.gov/sheriff/
Cornelius Police Department, 503-359-1881
Fairview Police Department, 503-674-6200
Forest Grove Police Department, 503-629-0111
Gladstone Police Department, 503-655-8211
Gresham Police Department, 503-618-2318
Hillsboro Police Department, 503-681-6190
King City Police Department, 503-629-0111
La Center Police Department, 360-263-2745
Lake Oswego Police Department, 503-635-0238, www.ci.oswego.or.us/police
Milwaukie Police Department, 503-786-7400
Multnomah County Sheriff, 503-988-4300, www.mcso.us
North Plains Police Department, 503-647-2604
Oregon City Police Department, 503-657-4964, www.orcity.org/police
Oregon State Police, 503-378-3720, www.oregon.gov/OSP/
Ridgefield Police Department, 360-887-3556
Sandy Police Department, 503-668-5566
Sherwood Police Department, 503-625-5523, www.sherwoodoregon.gov/police
Tigard Police Department, 503-629-0111
Troutdale Police Department, 503-665-6129
Tualatin Police Department, 503-629-0111, www.tualatinoregon.gov/police
Vancouver Police Department, 360-487-7400, www.cityofvancouver.us/police.asp
Washington County Sheriff’s Office, 503-846-2700, www.co.washington.or.us/sheriff/
Washougal Police Department, 360-835-8701
West Linn Police Department, 503-635-0238, www.westlinnoregon.gov/police
Radio/TV Stations
See Getting Settled chapter.
Recycling
See “Trash and Recycling” below.
Relocation
American Moving and Storage Association, www.moving.org
Federal Motor Carrier Safety Administration, 202-358-7028, 888-368-7238, www.protectyourmove.gov
MovingScam, www.movingscam.com
Oregon Department of Transportation, Motor Carrier Transportation Division, 503-378-5849, www.oregon.gov/ODOT/MCT/
Washington Utilities and Transportation Commission, 360-664-1160, 888-333-9882, www.wutc.wa.gov
Post Offices
USPS, 800-275-8777, www.usps.com
Schools
See Childcare and Education chapter.
Senior Citizens, Services For
Meals-on-Wheels, 503-736-6325 (Multnomah and Washington counties), 866-788-6325 (Clark County), www.mealsonwheelspeople.org
Metropolitan Family Service, 503-232-0007, www.metfamily.org
Oregon Department of Human Services, Aging and People with Disabilities Division, 503-945-5811, 800-282-8096, www.oregon.gov/DHS/spwpd
Southwest Washington Agency on Aging, 888-637-6060, www.helpingelders.org
Taxes
Federal
Internal Revenue Service, 800-829-3676, tax help line 800-829-1040, www.irs.gov
State
Oregon Department of Revenue, 503-378-4988, 800-356-4222, www.oregon.gov/DOR/
Washington Department of Revenue, 800-647-7706, www.dor.wa.gov
County
Clackamas County Department of Assessment and Taxation, 503-655-8671, www.clackamas.us/at/
Clark County Department of Assessment and GIS, 360-397-2391, www.co.clark.wa.us/assessor/index.html
Multnomah County Division of Assessment and Taxation, 503-988-3326, www.multcotax.org
Washington County Department of Assessment and Taxation, 503-846-8741, www.co.washington.or.us/AssessmentTaxation/
Taxis
Broadway Cab, 503-333-3333, www.broadwaycab.com
Green Cab and Green Shuttle, 503-234-1414, www.portlandgreencabtaxishuttle.com
Radio Cab, 503-227-1212, www.radiocab.net
Union Cab, 503-222-2222, www.unioncabpdx.com
Tourism
Central Oregon Visitors Association, 800-800-8334, www.visitcentraloregon.com
Columbia River Gorge Visitors Association, www.crgva.org
Eastern Oregon Visitors Association, 800-332-1843, www.visiteasternoregon.com
Oregon Coast Visitors Association, 888-628-2101, www.visittheoregoncoast.com
Oregon’s Mt. Hood Territory (Clackamas County Tourism), 503-665-8490, 800-424-3002, www.mthoodterritory.com
Southern Oregon Visitors Association, www.southernoregon.org
Travel Oregon, 800-547-7842, www.traveloregon.com
Travel Portland, 503-275-8355, 877-678-5263, www.travelportland.com
Washington State Tourism Office, 800-544-1800, www.experiencewa.com
Willamette Valley Visitors Association, 866-548-5018, www.oregonwinecountry.org
Transportation
Oregon Department of Transportation, 888-275-6368, www.oregon.gov/ODOT/
Portland International Airport, 503-460-4234, 877-739-4636, www.pdx.com
Portland Bureau of Transportation, 503-823-5185, www.portlandoregon.gov/transportation/
Washington Department of Transportation, 360-705-7000, www.wsdot.wa.gov
Road Conditions
Oregon Road Conditions, 511 or 800-977-6368 (503-588-2941 outside Oregon
), www.TripCheck.com
Washington Road Conditions, 511 (800-695-7623 outside Washington), www.wsdot.wa.gov/traffic/
Bicycling
Bicycle Transportation Alliance, 503-226-0676,www.btaoregon.org
Shift, www.shift2bikes.org
Public Transportation
Columbia County Rider, 503-366-0159, www.columbiacountyrider.com
C-TRAN, 360-695-0123, www.c-tran.com
Canby Area Transit, 503-266-4022
Sandy Area Metro, 503-668-3466, www.ci.sandy.or.us/transit
South Clackamas Transportation District, 503-632-7000, www.southclackamastransportation.com
South Metro Area Regional Transit (SMART), 503-682-7790, www.ridesmart.com
TriMet, 503-238-RIDE, www.trimet.org
Yamhill County Transit Area, 503-474-4910, www.yctransitarea.org
National Train and Bus Service
Amtrak, 800-872-7245, www.amtrak.com
Bolt Bus, 877-265-8277, www.boltbus.com
Greyhound, 800-231-2222, www.greyhound.com
Trash and Recycling
Metro (Oregon), 503-234-3000, www.oregonmetro.gov/hauler
Portland Bureau of Planning and Sustainability, 503-823-7202, www.portlandonline.com/bps/recycle
Waste Connections Inc. (Clark County), 360-892-5370, www.wcnorthwest.com
Utilities
Washington Utilities Underground Location Center (buried utility locations in Washington), 800-424-5555, www.callbeforeyoudig.org/washington
Oregon Utility Notification Center (buried utility locations in Oregon), 800-332-2344, www.digsafelyoregon.com
Electricity
Clark Public Utilities, 360-992-3000, 800-562-1736, outages 360-992-8000, www.clarkpublicutilities.com
Pacific Power, 888-221-7070, outages 877-LITESOUT, www.pacificpower.net