6. Scott, 2005 Wal-Mart Twelfth Annual Analysts’ Meeting Day I (October 25, 2005).
7. Ann Zimmerman and Kortney Stringer, “Wal-Mart Forces Out Coughlin,” Wall Street Journal, March 29, 2005.
8. “Tom Coughlin to Retire As Wal-Mart Vice Chairman,” December 6, 2004, www.walmartfacts.com/newsdesk/article.aspx?id=579.
9. The company’s case against Coughlin and an alleged confederate, Jared Bowen, is spelled out in a July 14, 2005, filing by Wal-Mart outside counsel Eugene Scalia in Jared Bowen vs. Wal-Mart Stores, Inc., Case 6-2320-05-902, U.S. Department of Labor.
10. James Bandler and Ann Zimmerman, “A Wal-Mart Legend’s Trail of Deceit,” Wall Street Journal, April 8, 2005.
11. Zimmerman and Stringer, “Wal-Mart Forces Out Coughlin.”
12. 2005 Wal-Mart Twelfth Annual Analysts’ Meeting Day I (October 25, 2005).
13. Kris Hudson, “Wal-Mart Investors Fret Over Costs,” Wall Street Journal, October 25, 2005.
14. Wal-Mart Stores, Second Quarter Earnings Call 2006, August 16, 2005. http://walmartstores.com/GlobalWMStoresWeb/navigate.do?catg=48&contId=4974.
15. Tracie Rohzon, “Wal-Mart Is Going Upscale. Well, at Least a Little,” New York Times, April 8, 2005.
16. Castro-Wright, 2005 Twelfth Annual Analysts’ Meeting Day 1.
17. Andy Serwer, “Bruised in Bentonville,” Fortune, April 18, 2005. “I look at it this way,” said Jay Allen, Wal-Mart’s ranking executive in public and governmental relations. “Thirty percent of the country don’t care one way or the other about Wal-Mart. Thirty percent love us. Thirty percent have sincere questions about us. And 10% hate us.”
18. “Wal-Mart Tries to Win Over Consumers,” Associated Press, October 24, 2005.
19. Lee Scott, “Twenty-First Century Leadership,” October 24, 2005. http: walmartstores.com/Files/21st%20Century%20Leadership.pdf.
20. Devin Leonard, “‘The Only Lifeline Was the Wal-Mart,’” Fortune, October 3, 2005.
21. Michael Barbaro and Justin Gills, “Wal-Mart at Forefront of Hurricane Relief,” Washington Post, September 6, 2005.
22. Greg Levine, “Scott Warns China Wal-Mart Suppliers Re ‘Standards,’” Forbes.com, October 20, 2005.
23. 2005 Wal-Mart Twelfth Annual Analysts’ Meeting Day I.
24. Ibid.
25. Susana Schrobsdorff, “Vogue-Mart,” Newsweek.com, October 26, 2005.
26. 2005 Wal-Mart Twelfth Annual Analysts’ Meeting Day I.
27. Claire Watts, 2005 Wal-Mart Twelfth Annual Analysts’ Meeting Day I.
28. Wendy Zellner, “How Well Does Wal-Mart Travel?” BusinessWeek, September 3, 2001.
29. “Wal-Mart draws ridicule and anger in Germany, but fails to make profits,” UNI Commerce, April 12, 2004, www.union-netowrk.org.
30. Hank Gilman, “The Most Underrated CEO Ever,” Fortune, March 3, 2004.
31. Clay Chandler, “The Great Wal-Mart of China,” Fortune, July 25, 2005.
32. “Wal-Mart Concedes China Can Make Unions,” Associated Press, November 23, 2004.
33. Wal-Mart Twelfth Annual Analysts’ Meeting Day I.
34. Scott, “Twenty-First Century Leadership,” 13.
35. Robert Berner, “Wal-Mart’s Scott: We’re Not ‘Anti-Union,’” BusinessWeek.com, September 23, 2005.
36. Susan Chambers, “Supplemental Benefits Documentation, Board of Directors Retreat FY06, 7.
37. Michael Barbara, “A New Weapon for Wal-Mart: A War Room,” New York Times, October 27, 2005.
38. Ann Zimmerman, tk, Wall Street Journal, October 6, 2004.
39. Remarks of Lee Scott to the 2005 Wal-Mart Shareholders Meeting, General Session, June 3, 2005, 7. www.walmartfacts.com/docs/1193_leescottshareholders2005_339291970.pdf.
40. Berner, “Scott: ‘We’re Not Anti-Union.’”
41. Ann Zimmerman, “Wal-Mart Sets Seminar to Assess Economic Impact,” Wall Street Journal, November 4, 2005.
42. Scott, “Twenty-First Century Leadership.”
43. Michael Barbaro and Felicity Barringer, “Wal-Mart To Seek Savings In Energy, New York Times, October 25, 2004.
44. Harold Meyerson, “Trouble in Wal-Mart’s America,” Washington Post, October 26, 2005.
INDEX
* The following items may be used as a guide to search for information in this eBook.
A&P (Great Atlantic and Pacific Tea Co.)
Adams, Gretchen
Adams, Phil
Adasek, Jonathan
Aires, Sister Barbara
Albertsons
Allen, Jay
Ally, Arthur
Alma, Québec
Amalgamated Meat Cutters
Amazon.com
America (The Book): A Citizen’s Guide to Democracy Inaction (Steward and Karlin)
Apple Valley, California
Arnold, Paul
Asda stores
AT&T
Aurora, Indiana
Bahan, Delia
Baldwin Hills, California
Bardstown, Kentucky
Barnes & Noble
Barrett, Reva
Basker, Emek
Baum, Charlie
Belmont, North Carolina
Belmont Abbey and College
Ben Franklin Stores
Benton, Thomas Hart
Bentonville, Arkansas
David Glass Technology Center
Sam Walton and family in
Saturday morning meetings in
vendors in (“Vendorville”)
Wal-Mart collective firing, executives
Wal-Mart Distribution Center
Wal-Mart Emergency Operations Center (EOC)
Wal-Mart headquarters and upper management. See also Chambers, M. Susan; Coughlin, Thomas; Glass, David; Scott, H. Lee; Walton, Sam.
Wal-Mart Visitors’ Center,
Wal-Mart “war room”
Berryville, Arkansas
Bicycle Retailer
Big-box stores
lean retailing and
ordinances
See also Costco; Sam’s club.
Bigg’s
Billingsley, George
Birdsall, David
Bishop, Steve
Blank, Paul
Bluffton, Indiana
Bolduc, Louis
Bonaminio, James O.
Boyce, Richard
Brimmer, Frank
Brown, Derekshawn
Buchanan, Bob
Buck$ Dollar Stores
Buffett, Warren
Bush, George H. W.
Bush, George W.
Business Week
Butler, Missouri
Butler Brothers
Carlin, George
Carolina Mills
Carrefour
Carroll Ed
Cassil, Alwyn
Castro-Wright, Eduardo
Celina, Ohio
Central American Retail Holding Corp.
Chambers, M. Susan
Champagne, Sister Esther
Chernow, Ron
Chicago, Illinois
China
abusive working conditions in
iconic American products made in
labor unions in
Shenzhen
Tiajin
wages in
as Wal-Mart market
as Wal-Mart supplier
China Inc.
“China price”
Christensen, Julia
Christian Brothers Investment Services
Christianity Today
Cincinnati, Ohio. See also Bigg’s; Jungle Jim’s International Farmer’s Market; Kroger
Cincinnati Machine
Claremore, Oklahoma
Clarksville, Kentucky
Clinton, Bill
Clinton, Hillary Rodham
Clinton, Missouri
CMS Cleaning
Cobain, Kurt
Collingsworth, Terry
Collins, Jim
Colony, Texas (Wal-Mart)
Columbia
, Missouri
Comer, Kim
Confessions of a Union Buster (Levitt)
Cooper, Abraham
Corpus Christi, Texas
Costco
Coughlin, Thomas
embezzlement scandal
Coulter, Ann
Cox, Sue
Crow, Sheryl
Crystal Bridges Museum of American Art
Cullum Companies
Currie, Neil
CVS pharmacies
Dach, Leslie
Daggett, Becky
Dallas, Texas
Daniels, Cora
Dateline NBC
Davis, Gray
Deaver, Michael
“Deliver Us from Wal*Mart” (Christianity Today)
Dellaire, Herman
Desbiens, Joanne
Deschamps, Yvon
Dickens, Frank
Dicker, John
Diggins, Missouri
DiIenno, Donna
Dillman, Linda
Dillon, David B.
Dobbins, Steve
Domini 400 Social Equity Index
Dorel Industries Inc.
Dorgan, Byron L.
Dority, Douglas
Dorn, Roosevelt
Douglas, Dawn
Dreher, Bill
Dry Ridge, Kentucky
Dukes, Betty
Dukes v. Wal-Mart
Dumas, André
Dunkirk, Maryland
Edelman Public Relations
“Effect of Wal-Mart Stores on Businesses in Host Towns and Surrounding Towns in Iowa, The,” (Stone)
Ehrenreich, Barbara
Eichelbaum, Stan
El Dorado Springs, Missouri
Elliott, Becky
Embry, Harold
Employees, Wal-Mart
anti-fraternization policy
black workers
Chambers’ “benefits strategy” memo
computerized monitoring
computerized work schedules
Customer Service Managers (CSMs)
discontent after Walton’s death
financial incentives
grievance procedure under Sam Walton
handbook
health plan
Hurricane Katrina, company response and
illegal immigrants, use of
Jonquière, Québec, worker rebellion and unionization
lawsuits by
lock-ins
management training program
new hires
part-time status
racial homogeneity of
reform initiatives
replacement by technology
retirement plan
screening applicants
senior management. See also Bentonville, Arkansas.
shrinkage bonus
stock ownership (profit-sharing)
store managers
surveillance of
turnover
understaffing policy and
unfair labor practices and labor violations
unionization efforts
wages
women at
working conditions for
Enfield, William
Euromarché
Everingham, Lyle
Farmington, Missouri
Farris Fashions
Fayetteville, Arkansas
Fields, Bill
Fisher, Herbert
Fishman, Ted C.
Flagstaff, Arizona
Fleming, John
Fleming/Baker’s supermarkets
Flickinger, Burt
Fort Smith, Arkansas
Fort Wright, Kentucky
Fortune, Stan
Frazier Engineering
Fred Meyer Inc.
Gastonia, North Carolina
Gates, Bill
Gatineau, Québec
Gault, Stanley
Gearity, James
Germany, Wal-Mart in
Gibson, Herbert
Gibson Discount Stores
Gillan, Brian
Gladpeer Garment Factory
Glass, David
Glass, Myrtle
Global Insight
Goldberg, Danny
Gonzalez, Lupita
Good Jobs First
Good to Great (Collins)
Grapevine, Texas
Greenwald, Robert
Grunewald, Fred
Gu, Amy
Guelph, Ontario
Gynetics Inc.
Hamilton, Gary
Hamquist, Beth
Hansen, Joe
Harrington, Leann
Harris, Don S.
Harrison, Arkansas (Wal-Mart No. 2)
Haworth, Jim
Herne, Texas
Hodge, Robert
Home Depot
Honesdale, Pennsylvania (Wal-Mart No. 2480)
Hong, Sok
Hong Kong Garment Company
Honolulu, Hawaii
Hormel Foods
Houston, Texas
Howard, Melissa
HSBC Securities
Huffman, George P.
Huffman, Horace
Huffy Corp.
Husson, Mark
Hutchinson, Earl Ofari
Hypermart USA
Icaza, Ricardo
Independence, Iowa
Inglewood, California
Interfaith Center on Corporate Responsibility (ICCR)
International Brotherhood of Teamsters
International Labor Rights Fund
In Utero (Nirvana)
Issaquah, Washington
“It Came from Bentonville” (Moreton)
J. C. Penney
Jackson, Darian (DJ)
Jackson, Eric
Jackson, Jesse
Jacksonville, Texas (Wal-Mart No. 180)
unionizing effort and
Japan
Seiyu and Wal-Mart
John, Norman
Jones, E. Fay
Jones, Joann
Jonquière, Québec
UFCW unionization of Wal-Mart
Jordan, Jim
Joye, Billy
Jungle Jim’s International Farmer’s Market
Kanelos, Peter
Kannapolis, North Carolina
Kansas City, Missouri
Kaplan, Erin Aubry
Karlin, Ben
Kenner, Louisiana
Kernaghan, Charles
Killingly, Connecticut
King, Martin Luther, Jr.
Kingfisher, Oklahoma
Kingman, Arizona
KLD Research & Analytics
Kmart
Kostek, Stanislaw
Krehely, Jeff
Kroger Co.
Labor unions
anti-Wal-Mart coalition and pressure groups
California grocery chain strike
California pro-union sympathies
Canadian unions, members, and rules
Catholic Church and
in China
Costco and
Germany and
Huffy Corp. pay cuts and
Jonquière, Québec, unionization efforts
Kroger concessions
Las-Vegas Wal-Marts, unionization efforts at
Louisville Wal Marts, unionizing effort
Meijer stores and
Wal-Mart butchers and
See also Lehman, Jon.
Lakewood Engineering and Manufacturing Co.
Lamine, Missouri
Landry, Bernard
Langlois, Noella
Las Vegas, Nevada
Sam’s Club No. 6382
UFCW unionizing efforts in
Laurie, Elizabeth Paige
Lavoie, Sylvie
Lee, Simon
Lee, Yoon
Lehman, Gary
Lehman, Jill Brown
Lehman, Jon
Leis, Clarence
Lemieux, Marie-Josée
Leonard, Michael
Levitt, Martin
Louisville, Kentucky
Hillview Wal-Mart
UFCW unionizing effort
“Love Is a Good Thing” (Crow)
Loveland, Colorado
Loveless, Ron
Lowe’s
Macke, Jeff
Mackenzie, Roderick L.
Macy’s
Made in America (Walton)
Madison, Wisconsin
Magnolia, Arkansas (Wal-Mart No. 83)
Manager’s Toolbox to Remain Union Free
Manufacturing sector
abuses, sweat shops, and child labor
“China price” and
textiles
Third World factories
Wal-Mart, impact on
See also China.
Marshall, Missouri
Mayer, Ron
McAdam, Robert
McKay, Kay
McKeever, Peter
McKinsey Co. study
Meijer stores
Memphis, Tennessee (Wal-Mart No. 950)
Merrill, A. William
Mersman Brothers Corp.
Mexico, Missouri
Mexico, Wal-Mart division in
Miles
Miller, Maurice
Mixon, Vidette Bullock
Monroe, Jonnie
Morales, Eloy, Jr.
Moreton, Bethany
Moroney, Kate
Morrilton, Arkansas (Wal-Mart No. 8)
Morristown, Indiana
Mountain Home, Arkansas
Munger, Charlie
Naijar, Leila
Nashville, Tennessee
National Committee for Responsible Philanthropy
National Labor Committee
National Labor Relations Board (NLRB)
National Organization for Women (NOW)
Neighborhood Markets
Nelson, Terry
Neron, Carol
Neumark, David
Newell Co.
New England Consulting Group
New Orleans, Louisiana
Newport, Arkansas
New York, New York
Rego Park Wal-Mart resistance
Wal-Marts encircling
Nickel and Dimed: On (Not) Getting By in America (Ehrenreich)
Noble, Joshua
Nowata, Oklahoma
Oklahoma City, Oklahoma
Olympia, Washington
Omega, Oklahoma
O’Reilly, Bill
Orr, Everett
Ortega, Bob
Ozarks and Ozarkers
anti-union sentiment and right-to-work law
labor market in
See also Walton, Sam.
Page, Leonard
Paris, Texas
Parks, Bernard
Pawhuska, Oklahoma
Pelletier, Andrew
Penegar, Richard
Penney, John Cash
Pennzoil
Peterson, Coleman
Petrovic, Misha
Phoenix, Arizona
Pichler
Pickens, Fran
Pillowtex Corp.
Pinellas Park, Florida
The Bully of Bentonville Page 33
