theMystery.doc
Page 38
OK, ma’am, how you doing?
Is—is it—is—are they gonna be able to get somebody up here?
Of course, ma’am, we’re coming up for you.
Well, there’s no one here yet and the floor is completely engulfed!
We’re on the floor and we can’t breathe!
OK.
And it’s very, very, very hot!
It’s very—is—are the lights still on?
The lights are on but it’s very hot!
Ma’am, ma’am, stay calm—
It’s very hot! We’re all the way on the other side of Liberty!
And it’s very, very hot!
Any lights—you could turn the lights off?
No! No, the lights are off!
OK, good. Now. Everybody stay calm, you’re doing a good job—
Please!
Ma’am, listen. Ma’am lis—everybody’s coming, everybody knows. Everybody knows, what happened. OK?
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No, no, they have to take time to come up there, you know that, gotta be very caref—
It’s very hot.
I understand that, gotta be very, very careful, how they approach you. OK? All right? So when they come upstairs, it won’t be worse than it is. Now you stay calm, as to—how many people where you’re at right now?
There’s like, five people here with me.
All up on the 83rd floor?
83rd floor.
With five people. Five patients. Everybody’s having trouble breathing?
Everybody’s having trouble breathing, some people are worse!
Some people unconscious? Everybody’s awake?
So far, yes. But it’s—
Listen, listen—everybody’s awake?
Yes, so far.
Conscious? And it’s very hot there, but no fire, right?
I can’t see, because it’s too hot!
No—very hot, but no fire for now. And no smoke, right? No smoke, right?
OF COURSE THERE’S SMOKE!
Ma’am, ma’am, you have to stay calm.
THERE IS SMOKE! I CAN’T BREATHE!
OK, ma’am, stay calm with me, I understand you—
I THINK THERE IS FIRE BECAUSE IT’S VERY HOT!
OK.
IT’S VERY HOT EVERYWHERE ON THE FLOOR!
OK. I know you don’t see it right now, but I’m going—I’m document—I’m documenting what you say, OK? And it’s very hot, you see no fire, but you see smoke, right?
It’s very hot, I see—I don’t—see any air anymore!
OK.
All I see is smoke!
OK. Dear, I’m so sorry. Stay calm with me, stay calm—
Please!
Listen, the call is in, I’m documenting, hold on one second please—
I’m gonna die, aren’t I?
No, no, no, no, no! Say your—
I’m gonna die!
Ma’am, ma’am, ma’am, ma’am, say your prayers. And we’re not gonna—
I’m gonna die.
We gotta think positive because you gotta help each other get off the floor. Now—
I’m gonna die, I know I’m gonna die— [cries]
Stay calm, stay calm, stay calm, stay calm—
Please, God!
You’re doing a good job, ma’am, you’re doing a good job—
It’s so hot!
—good job!
OK, dear?
Can you—can you—
I already did that, ma’am.
stay on the line with me please?
Yes, ma’am, I am gonna stay with you.
I feel like I’m dying!
Listen. This is, uh, uh—
They’re here?
Are they inside with you yet?
No!
OK, stay calm until they get inside—
Will you find out where they are?
Ma’am stay—stay calm—ma’am stay calm until they get inside.
Ma’am, just stay calm for me, OK?
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I think so, ma’am.
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Ma’am, ma’am, listen to me.
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Listen to me, ma’am—you’re not dying!
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bad situation
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you’re in a bad situation, ma’am
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hold on
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hold on a second. ACD—hold on, ma’am—ACD talk to her.
Hello, madam, calm down, OK?
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Just take—take a deep breath.
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Ma’am, just take a deep
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believe us, ma’am, it’s the only way, calm down, OK?
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only way
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there’s someone—do you see them coming?
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ma’am, only way
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OK, listen to me
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Ma’am, do you see fire?
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You just feel heat though, right?
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Ma’am, there’s no—listen to me, ma’am
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OK, in the ceiling, not on the—is the heat on the floor?
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Oh my god, oh my god, listen ma’am. Listen to me, stay calm.
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OK, this—no, no, don’t be sorry. You’re in a bad situation. Just gotta say our prayers and think of ways—when they—they have exits, they have ways that tell you how to get outta there?
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They have exits in there, ma’am?
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Ma’am, stay calm.
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Ma’am, do they have
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I’ll write it down, one second.
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What’s her name?
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Mm-hm
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Hold on one second, ma’am. Please hold, please hold
OK. What’s your name, ma’am?
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Melissa.
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How do you spell it?
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Mm-hm.
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O-I. OK, and your mother is Evelyn. How do you spell her last name?
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Yes you can breathe, ma’am. You can breathe. Stay calm, stay calm
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Breathe slowly, talk slowly. Think of positive—think of something different from where you’re at, OK?
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Hold on, listen to me
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Stay…calm, stay…calm, stay…calm.
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Stay calm, stay calm, think positive—what’s everybody else doing, ma’am—they just
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OK, we couldn’t put her on three-way, anyway. We don’t have a three-way system for that, ma’am, but um, I would um
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No, ma’am, don’t go, don’t go. Anybody else wanna leave their names? I’ll take their names.
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Is anybody else on telephones too? Hello, ma’am? Melissa!
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Do not give up, please. Please don’t give up, Melissa. Please do not give up
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Oh my god. Melissa… Melissa… Melissa!
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your mother in a second—you want me to call your mother for you and tell her that
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to hold on?
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there’s no way—oh, Melissa
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no doors, oh my god. Mmm-mm-mm.
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on the
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I’m on this phone
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Melissa? Melissa?
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Melissa, who you talking to?
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Me
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Who you talking to, baby?
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Melissa don’t hang up the phone. Melissa don’t hang up the phone. Stay on the phone, OK? Gotta keep communicating. Don’t hang up the phone
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They blew the doors open—were the doors open?
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up to that floor, correct?
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Melissa! ELW. Melissa!
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Melissa?
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Melissa, can you hear me?
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Melissa! Melissa. Melissa. Melissa. Melissa.
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They said they blew the doors off!
Why didn’t they keep the doors closed?
He doesn’t know, he’s not there.
Oh, OK.
So, who is that you’re talking to, the fire department? Ma’am? Melissa. Melissa.
She’s—the phone is still open.
Melissa?
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lissa? Melissa. Melissa? Melissa?
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Melissa?
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issa.
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Melissa?
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Melissa! Melissa? Melissa?…OK, is she still there, her phone—
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Oh, my. Melissa-Melissa.
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Oh my god.
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Melissa, is that the fire department talking to you all?
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Melissa.
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Melissa.
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Melissa. Is this the south, south tower building?
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Melissa.
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Melissa?
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Melissa.
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Melissa?
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Melissa.
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Melissa?
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Oh my god. Melissa?
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Melissa?
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Melissa!
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Melissa. Can you hear me, dear? Melissa?
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It’s gonna be all right. Just keep saying your prayers, and
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gonna be all right. Melissa.
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Melissa?
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Melissa!
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Melissa!
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Melis
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Melissa?
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Melissa.
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Melissa, can you hear me, dear?
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gonna be fine. Just keep
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be just fine.
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Oh my god.
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Melissa.
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Melissa, can you hear me? Can anyone hear me?
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Melissa.
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Melissa, can you hear me?
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Melissa, it’s gonna be all right.
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Breathe slow, stay close to the floor.