Haunted Empire: Apple After Steve Jobs
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Daisey, Mike, 124–25
Davis, Barbara, 95, 96
Dediu, Horace, 193
Dell, Michael, 89
Dell computers, 91, 200
Deschanel, Zooey, 153, 154
Devine, Paul Shin, 63–64
Diamond Weekly, 263
Disney Corporation, 159
Dixons, 132
Drexler, Mickey, 28, 82
Drudge Report, 19
Duhigg, Charles, 126–27
Duke, Mike, 97
Duke University, 61, 99, 106; Cook address at, 103
Dunn, David, 229–30
Dylan, Bob, 40, 89, 103
e-book business, 162–65; antitrust case, 278, 302–5, 309, 312–18; Big Six, 162. See also iBookstore
Economist magazine, 41
Edison, Thomas, 211
Ellison, Larry, 141, 337
employees/workforce, 7–8; announcement of Jobs’s death to, 84–85; collaboration fostered among, 8; commuter buses for, 7; compensation tied to Apple stock, 286, 287; Cook as CEO and, 38, 61, 62, 105, 107; information about Jobs’ illness, 16; Jobs as inspirational to, 334–35; Jobs’ overhaul (1996) and, 13–14; Jobs’s open letters to, 27, 73; Jobs’ treatment of, 9, 13; morale problems, 286–87, 334–35; resignations, 335; Town Hall meetings, 107, 169; WWSJD (What Would Steve Jobs Do?) and, 90. See also management
Ericsson, 274
Eskenazi, Jordan, 320
Eskew, Michael, 97
Fadell, Tony, 135
Fang Zhongyang, 251
Fazio, Frank, 154
Federal Trade Commission, inquiry into App Store, 46, 55
Federighi, Craig, 157, 324, 337, 338
Flextronics, 277
Forstall, Scott, 67, 134–36, 145; Apple Maps failure and, 241; Apple v. Samsung and, 221–22; as CEO-in-waiting, 136, 243; firing of, 243, 288; iPhone 4S launch and, 145–46; ridicule of, 323–24; Siri and, 151, 155; skeuomorphism and, 244, 323; at WWDC (2012), 237
Fortune magazine, 21–22; criticism of Cook, 310; Foxconn in, 255; Jobs’s photo in, 88
FOSS Patents blog, 211, 230
Fowler, Geoffrey, 144
Foxconn (Hon Hai Precision Industry Co, Ltd.), xiii, xiv; Ai Qi’s story, 197, 199–209; Apple’s partnership with, 253–60; Apple’s slowing sales, impact of, 265; British exposé of, 115; conditions for workers, 111, 112–13, 114, 115, 116–17, 197–200, 331; Cook’s inquiry into, 116–17; Cook visits facilities, 128; customers of, 200; dormitories for workers, 201; employees/workforce of, 112, 196–97; factory explosion, 121–22, 124; Gou as CEO (see Gou, Terry); growth and revenues, 205–6, 255; iPhone 5 production woes, 251–52; iPhone Girl, 118–19; iPhone screen change and, 128; leadership challenges at, 258; Longhua campus and workers’ lives, 203–5; Longhua factories, xiv, 112, 196–97; market capitalization, 112; Ma Xiangqian and, 64, 111; newsletter, 204–5; NPR report on, 124; salaries at, 64, 112, 198, 254; share price, 265; size, 114; “Stars of Foxconn,” 112; suicides, 64–65, 107, 111, 121; Sun Danyong’s suicide, 108–11; vision of and new partners, 259, 265; workers’ revolt, 250–53; Zhengzhou campus, 253–54, 255, 265
Frederick, Bill, 123
Garmin, 148
Gates, Bill, 54, 77, 89
Genentech, 29
Gizmodo tech blog, 48–49, 52, 87; Hogan talks with, 266–68; “This is Apple’s Next iPhone,” 48
Glacéau Smartwater, 4
Glass, Ira, 125
Gloski, Gina, 92
Goldman Sachs Technology and Internet Conference, 158
Google: Android operating system, 160, 167–71, 172, 182, 190, 193, 235, 247, 278, 290, 308, 332; as Apple competitor, 235, 248; Apple employees defecting to, 335; Apple’s relationship with, 168; apps, 46, 156; “Don’t be evil” motto, 169; innovation and, 337–38; Jobs’s anger at, 169, 170, 181; Motorola acquisition, 167; navigation app for iPhone, 278; Nexus One, 169; Siri tests and, 153; user feedback and, 156; vision of, 309; Voice app, 46
Google Maps, 235, 241
GoPro camera, 259
Gore, Al, 2–3, 18, 28, 82, 121, 277
Gou, Terry, 65, 113, 198, 253–57, 265; Apple and, 255–60; book of aphorisms, 113–14; as CEO of Foxconn, 113–14, 255–60
Greer, Linda, 123
Gretzky, Wayne, 3
Grove, Andy, 21, 185
Gu Qinming, 109, 110
Hachette book group, 162, 164–65, 304
Haier company, 119
Hall, Tonya, 310
Hankyoreh newspaper, 183
HarperCollins, 162, 163, 164–65
headquarters, new campus, Cupertino, 79, 157; Jobs’s proposal to Cupertino officials, 71–72, 79–80
headquarters, One Infinite Loop, Cupertino, xiii, 7–9; Jobs’s death and mourning at, 1–5, 328; “Steve’s building,” 8; Town Hall, 9, 143, 144
Heinen, Nancy, 234
Hewlett-Packard, 71, 108
Ho, Peter, 280
Hogan, Brian, 47–48
Hogan, Velvin, 228, 229, 230, 266–69, 271–72
Hon Hai. See Foxconn
HTC, 168, 173, 332; Apple lawsuit, 170, 172, 181, 310; licensing agreement with Apple, 273; Nexus One, 169, 170; One Phone, 289
HTML5, 45
Huawei company, 282, 332
Huberty, Katy, 206
Iacocca, Lee, 97
iAd, 46, 69, 74
IBM, 56, 61, 99, 123, 256
iBookstore, 47, 162–65, 278, 302–5, 312–18
iCloud, 142, 156, 244
Ideal Standard company, 138
IDEO company, 137
Ilagan, Manuel, 229, 230
iLife apps, 335
iMac, 14–15, 138, 189, 261, 330
iMovie, 92
Independent newspaper, 93, 95
“I Need a Southern Siri” (Gulf Coast Newspapers), 149
Innovator’s Dilemma, The (Christensen), 185
Inside Apple (Lashinsky), 136
Instapaper, 335
Intel Corporation, 30, 67, 210
Intelligent Electronics Inc., 56
iOS, 134, 151; Federighi takes over, 244; iOS7, 322, 323, 325, 333; update for iPhone 5, 235–36
iPad, 39–41, 47, 162, 178, 189, 193, 319; ad budget, 221; Air, 335; anti-Flash position, 44; discount retailers and, 335; Forstall and, 136; iPad 2, 68–69; Jobs as evangelist for, 41–44; Jobs’s final appearance at launch event, 77; loss of market share, 190; Mini, 285–86, 308, 335; patent law and, 171 (See also Apple v. Samsung); pricing, 39, 284; public unveiling, 40–41; revenue split model for, 41; reviews of, 44; sales figures, 43, 44, 54, 237, 330, 335; suppliers, 121–22, 124, 126, 260, 262; tagline for product, 239
iPhone, 32, 319; ad budget, 221; anti-Flash position and, 44; app updates on, 321; Christensen’s prediction, 186; design and development, 220, 221; Forstall and, 135, 136; loss of market share, 186, 190, 239, 264, 278, 285, 290, 308, 311, 332; marketing slogan, 293; maturing of device, 193; patent law and, 171; pricing, 18; product launch, 16, 18, 24, 106; sales, 30, 38, 46, 54, 237, 330, 333, 335; Samsung and, 172–74, 178–84, 311 (see also Apple v. Samsung); Siri and, 82, 142–43, 145–55, 156, 158, 234, 333; suppliers of, 119–20, 128, 260, 262; tagline, 239; team offices, 8
iPhone 3G, 30; 3GS model, 32, 54, 160;
iPhone 4, 49–52, 135, 143, 288, 312; 4 prototype, Gizmodo and, 47–49, 53; 4 prototype, Sun Danyong and, 108–11; 4S model, 142, 143–46 152–54, 243, 262
iPhone 5, 237–39, 251, 264, 284, 285; Google navigation app for, 278; Maps app in, 240–43; workers’ revolt and, 250–53; 5c model, 333–34; 5s model, 333
iPod, 144, 189, 193, 221, 285, 319; launch, 15, 63; manufacturing, 115, 118–19; market saturation, 333; Rubinstein and, 139; sales, 46; Schiller and, 133; tagline, 239
Isaacson, Walter, 83–84, 87–88, 107, 170, 180–81, 217, 313–14
iTunes, 15, 53, 156, 162, 189, 244; Cue as manager, 105–6; Radio, 321, 325; team offices, 7
Ive, Jonathan, 8, 24, 136–40, 141, 219, 220, 223–24, 257, 322, 337, 338; Apple’s innovation and, 130,
140; attitude under Cook, 287, 289; background and career path, 136–38; Cook and, 130–32, 136, 140–41, 288; as design head, 244, 288–89; iPad launch and, 39; iPhone 4’s design and, 51; iPhone 5 unveiling, 238; Jobs and, 3, 32, 67, 76, 107, 138, 139–40, 243; knighthood, 129–30; WWDC 2010 and, 50
iWork productivity suite, 335
Jack in the Box, 154–55
Jackson, Samuel L., 153
Jacobsen, Karen, 147–48
Japan. See also Sharp Electronics, Apple suppliers in, 262, 263, 264
J. Crew, 28
Jobs, Laurene, 2, 33, 76, 82, 84, 139, 276
Jobs, Steve: Adobe and, 44–46; All Things Digital conferences, 306; Amelio and, 12; Android and, 168, 169–71, 181; antitrust case and, 313–14, 316; appearance, 9, 10, 16, 17, 23, 73, 78, 85; Apple founding by, 10–11; biography, 87–88, 107, 180–81, 217; on cannibalizing yourself, 190; car with no license plate, 7, 10; as CEO, 14, 105, 130–31, 246, 249; children of, 75–76, 82–83; Christensen’s theory and, 185; Cook and, 31, 55–56, 62, 90; Cook hired by, 56, 58; “coolest thing” done in his life, 76; credos of, 3; death, xiii, 1, 84; deification of, 2, 159; e-books and, 162, 163; executive office of, 8; exiled from Apple, 11; Gizmodo called by, 48–49; government interaction and, 295; Gretzky quoted by, 3; Hawaii vacation spot, 51; hubris issue and, 54; illness, 1, 10, 15–17, 24–25, 29, 32, 35, 70–84; illness, Apple’s market value and, 19, 20; illness, denials of, 16, 18–19, 20–24, 26, 27; illness, open letters to Apple employees, 25–26, 27, 73; iMovie test and, 92; importance to Apple, 4, 12–15, 38–39, 73, 74, 89–90, 158–59, 189–90, 335, 336, 337; inner circle of, 14, 67, 106, 132–40; instinct for customer’s needs, 192; iPad launch and, 39–44; iPhone 4’s critics and, 51–52, 243; Ive and, 139; last words, 84; liver transplant, 25, 32–34, 43; management style, 9, 31, 60, 99, 105, 130–31, 156, 246, 287; media and, dealings with, 21, 22–23; medical leaves, 27, 31, 73; memorial services, 88–89, 179, 328; Mossberg meeting with, 34–35; Mukunda’s analysis and, 246–48, 334; music preferences, 4–5; new corporate headquarters proposed by, 71–72, 79–80; NeXT and, 12, 21, 75, 156; obituaries, 87; Palo Alto residence, 34–35; personality and character, 2, 4, 9, 11, 31, 35, 38–39, 50, 52, 56, 58, 67, 68, 87, 88, 127, 133, 243, 277; philanthropy rejected by, 106; post-PC era and, 248; product development and, 16, 31–32; product failures, 155–56; product road map left by, 286; reality distortion, 18, 20–36, 156, 306; return to Apple (1996), 12–15, 189–90; rules about slides, 67–68; Sculley recruitment, 11; Stanford commencement speech, 2; steps down as CEO, 80–84; as superstar, 16, 89, 135; Top 100 meeting and, 66–71; trademark attire, 15, 135; tributes to, 85–86, 87; twentieth wedding anniversary, 74–77; viewed as indispensable, 37, 38–39; vision of computers, 11; vow to go “thermonuclear” against Android, 170, 182, 214, 234, 275; work style, 8; WWDC meetings, 9–10, 17–18, 49–50, 78–79
Johnson, Ron, 132
Jung, Andrea, 28
Kappos, David, 181
Keitz, John, 142–43, 333
Kelly, Nicky, 146
Kennedy, John F., 298
Kennedy, Robert F., 103, 104
Keynote software, 67
Khan, Sabih, 59
King, Martin Luther, Jr., 103
Kittlaus, Dag, 149
Koenigsegg, Christian von, 287
Koh, Lucy, 179–80, 182, 210, 213–16, 217, 218, 223, 224–27, 228, 270–71, 273, 274, 275, 278
Kona Village Resort, Hawaii, 51
Korea: Samsung Group headquarters, 232; Typhoon Bolaven, 232. See also Samsung
Krieger, Mike, 276
La La Media, 168
Lam, Brian, 48, 87
Lan Guanming, 263
Lashinsky, Adam, 136, 310
Lasseter, John, 89
“Last 6 Times Tim Cook Has Talked, Apple’s Stock Has Dropped” (Huffington Post), 284–85
Led Zeppelin, 321–22
Lee, William, 218–19, 221, 228, 233, 272
Lee Byung-chul, 176
Lee Jae Young, 160, 179
Lee Kun-hee, 175–77, 219, 232–33, 325; Apple v. Samsung verdict and, 232; sayings by, 175–76; “voluntary incineration,” 176–77, 232
Lee Min-hyuk “Midas,” 212–13
Lee Young-hee, 178
Lei Jun, 332
Lenovo, 119, 282, 332
Levin, Carl, 297, 298, 301–2
Levinson, Art, 29, 54, 82
Levy, Steven, 310
LG, 262, 289
Li Mingqi, 126
Lincoln, Abraham, 91
Los Altos, California, 11
Lurie, Glenn, 67
MacBook, 143; Air, 24, 144, 159, 321; Pros, 24, 285
Macintosh, 44, 134, 159, 188, 277
MacMillan publishers, 162, 165
Mac Pro (cylindrial, 2013), 322, 325
MacRumors (web site), 118
Macworld trade show, 24; Jobs and keynote address, 25
Maghsoodloo, Saeed, 98
Ma Jun, 119–21, 122–23, 126
Malkovich, John, 153
management (upper management), 37, 57–63, 67, 99–100, 133–34; Amelio as CEO, 12; board of directors, 28–29, 277; “Bottom 100,” 66–67; compensation, 63, 64; Cook as CEO, 91, 93, 104–7, 126–28, 130–32, 140–41, 156–59, 185, 194, 195, 219, 241–49, 278–91, 294–303, 306–10, 319–27, 336–38; Cook as COO, 62; Cook gives stock bonuses, 141; Cook’s consolidation of power, 61–62; Cook’s firings, 244–45, 248; Cook’s performance, 36–38, 51, 55–56, 58–62; IBM alum, 56, 61, 123; Jobs as CEO, 12–15, 39, 80–84, 99, 105, 130–31, 246, 249, 287; Jobs’s illness and, 16, 24, 28–29; Jobs’s lieutenants, 14, 67, 106, 132–40, 320; Jobs’s medical leaves and, 27, 31, 36–38; kickback scandal, 63–64; loss of intensity, 287–88; meritocracy and, 13; Oppenheimer as CFO, 20, 158, 300; personalities of major figures, 132–41; restructuring (1998), 57; rivalries, 288; Sculley as CEO, 11, 188–89, 194; succession plan, 28, 82, 83; Top 100 meeting and, 66–71. See also Browett, John; Cook, Tim; Forstall, Scott; Ive, Jonathan; Schiller, Phil
Mavericks operating system, 324
Ma Xiangqian, 64, 111
Mays, Ray, 56
McCain, John, 297, 299–300, 301
McCartney, Paul, 53, 130, 131
McCluney, Jim, 57
McElhinny, Harold, 216–17, 218, 227, 271
McKenna, Regis, 243
Methodist University Hospital, 33–34
Microsoft, 11, 85, 171, 295; as Apple competitor, 11, 188, 249; Nokia and, 177–78
Miller, Andy, 69
Milunovich, Steve, 234
MobileMe, 156
mobile phones, 247–48; China market for, 332; Chinese companies and, 282, 332; disruption theory and, 185; market share, 186, 210, 239, 264, 278, 285; Samsung patents, 274. See also Apple v. Samsung; Google; HTC; iPhone; Nokia; Samsung
Morita, Akio, 192, 194
Morrison Foerster law firm, 216, 233
Mossberg, Walt, 34–35; All Things Digital conference (2013), 306, 307, 308; antitrust case against Apple and, 313; piece on Jobs prior to his death, 83; review of iPad, 44
Motorola, 60, 91, 119, 149, 167, 168, 176, 190, 200; Apple lawsuit, 172, 181, 310–12; Apple v. Samsung and, 210; Razr phone, 173
Mueller, Florian, 211–12, 230–31
Mukunda, Gautam, 246; business physics, 248, 287; leadership analysis, 246–48, 334
Munster, Gene, 28, 38, 153
Murdoch, Rupert, 42, 89, 163
Murphy, Charles, 97
Musika, Terry L., 182
Natural Resources Defense Council (NRDC), 123
NewCastle Polytechnic, 137
Newton PDA, 188–89
New York Times: article on Jobs’s health, 20; exposé on Apple’s tax avoidance, 294; iEconomy series on Apple, 125–26, 197, 293; Jobs pitches iPad to, 41–42; Nocera column, 20, 23; report on iPad manufacturing labor conditions and practices, 126; review of iPad, 44
NeXT, 12, 21, 75, 134, 156
Nike, 91
Nocera, Joe, 20–22, 23
Nokia, 119, 148, 165–66, 200, 274; Apple lawsuit against, 172, 177; Windows Mobile, 177–78
Nudd, Tim, 327
Obama, Barack, 276–77, 312
Obama, Michelle, 276, 277
O’Brien, Conan, 223–24
Odle, Sheila, 61
O’Melveny & Myers law firm, 295–96
Onion, 333
Oppenheimer, Peter, 20, 36, 158, 300, 301
Ornish, Dean, 84
O’Sullivan, Joe, 57–58, 102
Otellini, Paul, 67
“Other Side of Apple, The” (Ma Jun), 120–21, 122
Packer, George, 302–3
Page, Larry, 77, 89, 168, 249
Palo Alto, California, 34–35, 84, 145; Jobs’s favorite eateries, 145, 170
Panasonic, 119
Pandora (Internet radio), 30, 325
Patel, Nilay, 310
Paul, Rand, 298
Pegatron, 124, 260, 262
Penguin Group, 162, 164, 165
Pensacola, Florida, 93, 94
People’s Daily (China), 280, 283
Petrie, George, 98
Petsch, Greg, 256–57
Philips, 119, 137
Piper Jaffray, 28, 38, 153, 158, 312
Pitt, Harvey, 34
Pixar, 72, 89
Podolny, Joel, 245
Pogue, David, 44
Polaroid, 158
Politico, 296
Portman, Rob, 300
Posner, Richard, 310–11
Powell, Gray, 47, 48
PowerBook G3, 59
Proctor, Gavin, 137
Pun Ngai, 208
Push IO, 320
Qualcomm, 210, 218, 274
Quantra, 261
Quattro Wireless, 69
Quinn, John, 225, 271–72
Quinn Emanuel Urquhart & Sullivan law firm, 216, 218
RadioShack, 259
Rams, Dieter, 136
Random House, 162, 164
ReadWrite tech site, 324
Reites, Ben, 36
Reynolds Aluminum, 99
Riley, George, 295
RIM Blackberry, 30, 249
Robertsdale, Alabama, xiv, 92–97
Rubinstein, Jon, 92, 101, 134, 139, 288
Saddler, Harry, 149
Samsung, xiii, xiv, 125, 190, 219; ads negative to Apple, 212; Android operating system and, 168; Apple as customer, 173, 174; Apple’s patents avoided by, 275; Apple v. Samsung, xiv, 174, 178–84, 210–31, 268–71, 273–74; Apple v. Samsung verdict, 232, 234; Chinese competitors, 332; founding of, 176; Galaxy 4 sales, 293; Galaxy Note, 190, 230, 234, 238; Galaxy S, 160, 173, 178, 221; Galaxy SII, 212; Galaxy SIII, 212, 239; Galaxy S4 launch, 289, 292–93; Galaxy Tab, 161, 179, 285; Galaxy Tab 10.1, 161; headquarters, 232; innovation and, 286; ITC patent case and, 273; Lee Jae Young as president, 160, 179; Lee Kun-hee as chairman, 175–76, 219, 232–33, 325; patents held by, 173, 274, 312, 330; revenue, 173; secrecy at, xiii, 175; Sharp Electronics as partner, 265; smartphone market share, 239, 264, 290, 332; war with Apple, 160–61, 172–84, 310, 311–12, 325, 331