Future Shock

by Alvin Toffler

  It is these durational expectancies, different in each society but learned early and deeply ingrained, that are shaken up when the pace of life is altered.

  This explains a crucial difference between those who suffer acutely from the accelerated pace of life and those who seem rather to thrive on it. Unless an individual has adjusted his durational expectancies to take account of continuing acceleration, he is likely to suppose that two situations, similar in other respects, will also be similar in duration. Yet the accelerative thrust implies that at least certain kinds of situations will be compressed in time.

  The individual who has internalized the principle of acceleration – who understands in his bones as well as his brain that things are moving faster in the world around him – makes an automatic, unconscious compensation for the compression of time. Anticipating that situations will endure less long, he is less frequently caught off guard and jolted than the person whose durational expectancies are frozen, the person who does not routinely anticipate a frequent shortening in the duration of situations.

  In short, the pace of life must be regarded as something more than a colloquial phrase, a source of jokes, sighs, complaints or ethnic put-downs. It is a crucially important psychological variable that has been all but ignored. During past eras, when change in the outer society was slow, men could, and did, remain unaware of this variable. Throughout one's entire lifetime the pace might vary little. The accelerative thrust, however, alters this drastically. For it is precisely through a step-up in the pace of life that the increased speed of broad scientific, technological and social change makes itself felt in the life of the individual. A great deal of human behavior is motivated by attraction or antagonism toward the pace of life enforced on the individual by the society or group within which he is embedded. Failure to grasp this principle lies behind the dangerous incapacity of education and psychology to prepare people for fruitful roles in a super-industrial society.

  THE CONCEPT OF TRANSIENCE

  Much of our theorizing about social and psychological change presents a valid picture of man in relatively static societies – but a distorted and incomplete picture of the truly contemporary man. It misses a critical difference between the men of the past or present and the men of the future. This difference is summed up in the word "transience."

  The concept of transience provides a long-missing link between sociological theories of change and the psychology of individual human beings. Integrating both, it permits us to analyze the problems of high-speed change in a new way. And, as we shall see, it gives us a method – crude but powerful – to measure inferentially the rate of situation flow.

  Transience is the new "temporariness" in everyday life. It results in a mood, a feeling of impermanence. Philosophers and theologians, of course, have always been aware that man is ephemeral. In this grand sense, transience has always been a part of life. But today the feeling of impermanence is more acute and intimate. Thus Edward Albee's character, Jerry, in The Zoo Story, characterizes himself as a "permanent transient." And critic Harold Clurman, commenting on Albee, writes: "None of us occupy abodes of safety – true homes. We are all the same 'people in all the rooming houses everywhere,' desperately and savagely trying to effect soul-satisfying connections with our neighbors." We are, in fact, all citizens of the Age of Transience.

  It is, however, not only our relationships with people that seem increasingly fragile or impermanent. If we divide up man's experience of the world outside himself, we can identify certain classes of relationships. Thus, in addition to his links with other people, we may speak of the individual's relationship with things. We can single out for examination his relationships with places. We can analyze his ties to the institutional or organizational environment around him. We can even study his relationship to certain ideas or to the information flow in society.

  These five relationships – plus time – form the fabric of social experience. This is why, as suggested earlier, things, places, people, organizations and ideas are the basic components of all situations. It is the individual's distinctive relationship to each of these components that structures the situation.

  And it is precisely these relationships that, as acceleration occurs in society, become foreshortened, telescoped in time. Relationships that once endured for long spans of time now have shorter life expectancies. It is this abbreviation, this compression, that gives rise to the almost tangible feeling that we live, rootless and uncertain, among shifting dunes.

  Transience, indeed, can be defined quite specifically in terms of the rate at which our relationships turn over. While it may be difficult to prove that situations, as such, take less time to pass through our experience than before, it is possible to break them down into their components, and to measure the rate at which these components move into and out of our lives – to measure, in other words, the duration of relationships.

  It will help us understand the concept of transience if we think in terms of the idea of "turnover." In a grocery store, for example, milk turns over more rapidly than, say, canned asparagus. It is sold and replaced more rapidly. The "through-put" is faster. The alert businessman knows the turnover rate for each of the items he sells, and the general rate for the entire store. He knows, in fact, that his turnover rate is a key indicator of the health of the enterprise.

  We can, by analogy, think of transience as the rate of turnover of the different kinds of relationships in an individual's life. Moreover, each of us can be characterized in terms of this rate. For some, life is marked by a much slower rate of turnover than for others. The people of the past and present lead lives of relatively "low transience" – their relationships tend to be longlasting. But the people of the future live in a condition of "high transience" – a condition in which the duration of relationships is cut short, the through-put of relationships extremely rapid. In their lives, things, places, people, ideas, and organizational structures all get "used up" more quickly.

  This affects immensely the way they experience reality, their sense of commitment, and their ability – or inability – to cope. It is this fast through-put, combined with increasing newness and complexity in the environment, that strains the capacity to adapt and creates the danger of future shock.

  If we can show that our relationships with the outer world are, in fact, growing more and more transient, we have powerful evidence for the assumption that the flow of situations is speeding up. And we have an incisive new way of looking at ourselves and others. Let us, therefore, explore life in a high transience society.

  Part Two: TRANSIENCE

  Chapter 4

  THINGS: THE THROW-AWAY SOCIETY

  "Barbie," a twelve-inch plastic teen-ager, is the best-known and best-selling doll in history. Since its introduction in 1959, the Barbie doll population of the world has grown to 12,000,000 – more than the human population of Los Angeles or London or Paris. Little girls adore Barbie because she is highly realistic and eminently dress-upable. Mattel, Inc., makers of Barbie, also sells a complete wardrobe for her, including clothes for ordinary daytime wear, clothes for formal party wear, clothes for swimming and skiing.

  Recently Mattel announced a new improved Barbie doll. The new version has a slimmer figure, "real" eyelashes, and a twist-and-turn waist that makes her more humanoid than ever. Moreover, Mattel announced that, for the first time, any young lady wishing to purchase a new Barbie would receive a trade-in allowance for her old one.

  What Mattel did not announce was that by trading in her old doll for a technologically improved model, the little girl of today, citizen of tomorrow's super-industrial world, would learn a fundamental lesson about the new society: that man's relationships with things are increasingly temporary.

  The ocean of man-made physical objects that surrounds us is set within a larger ocean of natural objects. But increasingly, it is the technologically produced environment that matters for the individual. The texture of plastic or concrete, the iridescent glisten of an au
tomobile under a streetlight, the staggering vision of a cityscape seen from the window of a jet – these are the intimate realities of his existence. Man-made things enter into and color his consciousness. Their number is expanding with explosive force, both absolutely and relative to the natural environment. This will be even more true in super-industrial society than it is today.

  Anti-materialists tend to deride the importance of "things." Yet things are highly significant, not merely because of their functional utility, but also because of their psychological impact. We develop relationships with things. Things affect our sense of continuity or discontinuity. They play a role in the structure of situations and the foreshortening of our relationships with things accelerates the pace of life.

  Moreover, our attitudes toward things reflect basic value judgments. Nothing could be more dramatic than the difference between the new breed of little girls who cheerfully turn in their Barbies for the new improved model and those who, like their mothers and grandmothers before them, clutch lingeringly and lovingly to the same doll until it disintegrates from sheer age. In this difference lies the contrast between past and future, between societies based on permanence, and the new, fast-forming society based on transience.

  THE PAPER WEDDING GOWN

  That man-thing relationships are growing more and more temporary may be illustrated by examining the culture surrounding the little girl who trades in her doll. This child soon learns that Barbie dolls are by no means the only physical objects that pass into and out of her young life at a rapid clip. Diapers, bibs, paper napkins, Kleenex, towels, non-returnable soda bottles – all are used up quickly in her home and ruthlessly eliminated. Corn muffins come in baking tins that are thrown away after one use. Spinach is encased in plastic sacks that can be dropped into a pan of boiling water for heating, and then thrown away. TV dinners are cooked and often served on throw-away trays. Her home is a large processing machine through which objects flow, entering and leaving, at a faster and faster rate of speed. From birth on, she is inextricably embedded in a throw-away culture.

  The idea of using a product once or for a brief period and then replacing it, runs counter to the grain of societies or individuals steeped in a heritage of poverty. Not long ago Uriel Rone, a market researcher for the French advertising agency Publicis, told me: "The French housewife is not used to disposable products. She likes to keep things, even old things, rather than throw them away. We represented one company that wanted to introduce a kind of plastic throw-away curtain. We did a marketing study for them and found the resistance too strong." This resistance, however, is dying all over the developed world.

  Thus a writer, Edward Maze, has pointed out that many Americans visiting Sweden in the early 1950's were astounded by its cleanliness. "We were almost awed by the fact that there were no beer and soft drink bottles by the roadsides, as, much to our shame, there were in America. But by the 1960's, lo and behold, bottles were suddenly blooming along Swedish highways ... What happened? Sweden had become a buy, use and throw-away society, following the American pattern." In Japan today throw-away tissues are so universal that cloth handkerchiefs are regarded as old fashioned, not to say unsanitary. In England for sixpence one may buy a "Dentamatic throw-away toothbrush" which comes already coated with toothpaste for its one-time use. And even in France, disposable cigarette lighters are commonplace. From cardboard milk containers to the rockets that power space vehicles, products created for short-term or one-time use are becoming more numerous and crucial to our way of life.

  The recent introduction of paper and quasi-paper clothing carried the trend toward disposability a step further. Fashionable boutiques and working-class clothing stores have sprouted whole departments devoted to gaily colored and imaginatively designed paper apparel. Fashion magazines display breathtakingly sumptuous gowns, coats, pajamas, even wedding dresses made of paper. The bride pictured in one of these wears a long white train of lace-like paper that, the caption writer notes, will make "great kitchen curtains" after the ceremony.

  Paper clothes are particularly suitable for children. Writes one fashion expert: "Little girls will soon be able to spill ice cream, draw pictures and make cutouts on their clothes while their mothers smile benignly at their creativity." And for adults who want to express their own creativity, there is even a "paint-yourself-dress" complete with brushes. Price: $2.00.

  Price, of course, is a critical factor behind the paper explosion. Thus a department store features simple A-line dresses made of what it calls "devil-may-care cellulose fiber and nylon." At $1.29 each, it is almost cheaper for the consumer to buy and discard a new one than to send an ordinary dress to the cleaners. Soon it will be. But more than economics is involved, for the extension of the throw-away culture has important psychological consequences.

  We develop a throw-away mentality to match our throw-away products. This mentality produces, among other things, a set of radically altered values with respect to property. But the spread of disposability through the society also implies decreased durations in man-thing relationships. Instead of being linked with a single object over a relatively long span of time, we are linked for brief periods with the succession of objects that supplant it.

  THE MISSING SUPERMARKET

  The shift toward transience is even manifest in architecture – precisely that part of the physical environment that in the past contributed mostly heavily to man's sense of permanence. The child who trades in her Barbie doll cannot but also recognize the transience of buildings and other large structures that surround her. We raze landmarks. We tear down whole streets and cities and put new ones up at a mind-numbing rate.

  "The average age of dwellings has steadily declined," writes E. F. Carter of the Stanford Research Institute, "from being virtually infinite in the days of caves to ... approximately a hundred years for houses built in United States colonial days, to about forty years at present." And Michael Wood, an English writer comments: The American "... made his world yesterday, and he knows exactly how fragile, how shifting it is. Buildings in New York literally disappear overnight, and the face of a city can change completely in a year."

  Novelist Louis Auchincloss complains angrily that "The horror of living in New York is living in a city without a history ... All eight of my great-grandparents lived in the city ... and only one of the houses they lived in ... is still standing. That's what I mean by the vanishing past." Less patrician New Yorkers, whose ancestors landed in America more recently, arriving there from the barrios of Puerto Rico, the villages of Eastern Europe or the plantations of the South, might voice their feelings quite differently. Yet the "Vanishing past" is a real phenomenon, and it is likely to become far more widespread, engulfing even many of the history-drenched cities of Europe.

  Buckminster Fuller, the designer-philosopher, once described New York as a "continual evolutionary process of evacuations, demolitions, removals, temporarily vacant lots, new installations and repeat. This process is identical in principle to the annual rotation of crops in farm acreage – plowing, planting the new seed, harvesting, plowing under, and putting in another type of crop ... Most people look upon the building operations blocking New York's streets ... as temporary annoyances, soon to disappear in a static peace. They still think of permanence as normal, a hangover from the Newtonian view of the universe. But those who have lived in and with New York since the beginning of the century have literally experienced living with Einsteinian relativity."

  That children, in fact, internalize this "Einsteinian relativity" was brought home to me forcibly by a personal experience. Some time ago my wife sent my daughter, then twelve, to a supermarket a few blocks from our Manhattan apartment. Our little girl had been there only once or twice before. Half an hour later she returned perplexed. "It must have been torn down," she said, "I couldn't find it." It hadn't been. New to the neighborhood, Karen had merely looked on the wrong block. But she is a child of the Age of Transience, and her immediate assumption – that the build
ing had been razed and replaced – was a natural one for a twelve-year-old growing up in the United States at this time. Such an idea would probably never have occurred to a child faced with a similar predicament even half a century ago. The physical environment was far more durable, our links with it less transient.

  THE ECONOMICS OF IMPERMANENCE

  In the past, permanence was the ideal. Whether engaged in handcrafting a pair of boots or in constructing a cathedral, all man's creative and productive energies went toward maximizing the durability of the product. Man built to last. He had to. As long as the society around him was relatively unchanging each object had clearly defined functions, and economic logic dictated the policy of permanence. Even if they had to be repaired now and then, the boots that cost fifty dollars and lasted ten years were less expensive than those that cost ten dollars and lasted only a year.

  As the general rate of change in society accelerates, however, the economics of permanence are – and must be – replaced by the economics of transience.

  First, advancing technology tends to lower the costs of manufacture much more rapidly than the costs of repair work. The one is automated, the other remains largely a handcraft operation. This means that it often becomes cheaper to replace than to repair. It is economically sensible to build cheap, unrepairable, throwaway objects, even though they may not last as long as repairable objects.