“No, I can teach it to you. Would you like that?”
Cautiously, Jijingi nodded.
#
As a journalist, I have long appreciated the usefulness of lifelogging for determining the facts of the matter. There is scarcely a legal proceeding, criminal or civil, that doesn’t make use of someone’s lifelog, and rightly so. When the public interest is involved, finding out what actually happened is important; justice is an essential part of the social contract, and you can’t have justice until you know the truth.
However, I’ve been much more skeptical about the use of lifelogging in purely personal situations. When lifelogging first became popular, there were couples who thought they could use it to settle arguments over who had actually said what, using the video record to prove they were right. But finding the right clip of video often wasn’t easy, and all but the most determined gave up on doing so. The inconvenience acted as a barrier, limiting the searching of lifelogs to those situations in which effort was warranted, namely situations in which justice was the motivating factor.
Now with Remem, finding the exact moment has become easy, and lifelogs that previously lay all but ignored are now being scrutinized as if they were crime scenes, thickly strewn with evidence for use in domestic squabbles.
I typically write for the news section, but I’ve written feature stories as well, and so when I pitched an article about the potential downsides of Remem to my managing editor, he gave me the go-ahead. My first interview was with a married couple whom I’ll call Joel and Deirdre, an architect and a painter, respectively. It wasn’t hard to get them talking about Remem.
“Joel is always saying that he knew it all along,” said Deirdre, “even when he didn’t. It used to drive me crazy, because I couldn’t get him to admit he used to believe something else. Now I can. For example, recently we were talking about the McKittridge kidnapping case.”
She sent me the video of one argument she had with Joel. My retinal projector displayed footage of a cocktail party; it’s from Deirdre’s point of view, and Joel is telling a number of people, “It was pretty clear that he was guilty from the day he was arrested.”
Deirdre’s voice: “You didn’t always think that. For months you argued that he was innocent.”
Joel shakes his head. “No, you’re misremembering. I said that even people who are obviously guilty deserve a fair trial.”
“That’s not what you said. You said he was being railroaded.”
“You’re thinking of someone else; that wasn’t me.”
“No, it was you. Look.” A separate video window opened up, an excerpt of her lifelog that she looked up and broadcast to the people they’ve been talking with. Within the nested video, Joel and Deirdre are sitting in a café, and Joel is saying, “He’s a scapegoat. The police needed to reassure the public, so they arrested a convenient suspect. Now he’s done for.” Deidre replies, “You don’t think there’s any chance of him being acquitted?” and Joel answers, “Not unless he can afford a high-powered defense team, and I’ll bet you he can’t. People in his position will never get a fair trial.”
I closed both windows, and Deirdre said, “Without Remem, I’d never be able to convince him that he changed his position. Now I have proof.”
“Fine, you were right that time,” said Joel. “But you didn’t have to do that in front of our friends.”
“You correct me in front of our friends all the time. You’re telling me I can’t do the same?”
Here was the line at which the pursuit of truth ceased to be an intrinsic good. When the only persons affected have a personal relationship with each other, other priorities are often more important, and a forensic pursuit of the truth could be harmful. Did it really matter whose idea it was to take the vacation that turned out so disastrously? Did you need to know which partner was more forgetful about completing errands the other person asked of them? I was no expert on marriage, but I knew what marriage counselors said: pinpointing blame wasn’t the answer. Instead, couples needed to acknowledge each other’s feelings and address their problems as a team.
Next I spoke with a spokesperson from Whetstone, Erica Meyers. For a while she gave me a typically corporate spiel about the benefits of Remem. “Making information more accessible is an intrinsic good,” she says. “Ubiquitous video has revolutionized law enforcement. Businesses become more effective when they adopt good record-keeping practices. The same thing happens to us as individuals when our memories become more accurate: we get better, not just at doing our jobs, but at living our lives.”
When I asked her about couples like Joel and Deirdre, she said, “If your marriage is solid, Remem isn’t going to hurt it. But if you’re the type of person who’s constantly trying to prove that you’re right and your spouse is wrong, then your marriage is going to be in trouble whether you use Remem or not.”
I conceded that she may have had a point in this particular case. But, I asked her, didn’t she think Remem created greater opportunities for those types of arguments to arise, even in solid marriages, by making it easier for people to keep score?
“Not at all,” she said. “Remem didn’t give them a scorekeeping mentality; they developed that on their own. Another couple could just as easily use Remem to realize that they’ve both misremembered things, and become more forgiving when that sort of mistake happens. I predict the latter scenario will be the more common one with our customers as a whole.”
I wished I could share Erica Meyers’ optimism, but I knew that new technology didn’t always bring out the best in people. Who hasn’t wished they could prove that their version of events was the correct one? I could easily see myself using Remem the way Deirdre did, and I wasn’t at all certain that doing so would be good for me. Anyone who has wasted hours surfing the internet knows that technology can encourage bad habits.
#
Moseby gave a sermon every seven days, on the day devoted to resting and brewing and drinking beer. He seemed to disapprove of the beer drinking, but he didn’t want to speak on one of the days of work, so the day of beer brewing was the only one left. He talked about the European god, and told people that following his rules would improve their lives, but his explanations of how that would do so weren’t particularly persuasive.
But Moseby also had some skill at dispensing medicine, and he was willing to learn how to work in the fields, so gradually people grew more accepting of him, and Jijingi’s father let him visit Moseby occasionally to learn the art of writing. Moseby offered to teach the other children as well, and for a time Jijingi’s age-mates came along, mostly to prove to each other that they weren’t afraid of being near a European. Before long the other boys grew bored and left, but because Jijingi remained interested in writing and his father thought it would keep the Europeans happy, he was eventually permitted to go every day.
Moseby explained to Jijingi how each sound a person spoke could be indicated with different marks on the paper. The marks were arranged in rows like plants in a field; you looked at the marks as if you were walking down a row, made the sound each mark indicated, and you would find yourself speaking what the original person had said. Moseby showed him how to make each of the different marks on a sheet of paper, using a tiny wooden rod that had a core of soot.
In a typical lesson, Moseby would speak, and then write what he had said: “When night comes I shall sleep.” Tugh mba a ile yo me yav. “There are two persons.” Ioruv mban mba uhar. Jijingi carefully copied the writing on his sheet of paper, and when he was done, Moseby would look at it.
“Very good. But you need to leave spaces when you write.”
“I have.” Jijingi pointed at the gap between each row.
“No, that is not what I mean. Do you see the spaces within each line?” He pointed at his own paper.
Jijingi understood. “Your marks are clumped together, while mine are arranged evenly.”
“These are not just clumps of marks. They are… I do not know what you call them.
” He picked up a thin sheaf of paper from his table and flipped through it. “I do not see it here. Where I come from, we call them ‘words.’ When we write, we leave spaces between the words.”
“But what are words?”
“How can I explain it?” He thought a moment. “If you speak slowly, you pause very briefly after each word. That’s why we leave a space in those places when we write. Like this: How. Many. Years. Old. Are. You?” He wrote on his paper as he spoke, leaving a space every time he paused:Anyom a ou kuma a me?
“But you speak slowly because you’re a foreigner. I’m Tiv, so I don’t pause when I speak. Shouldn’t my writing be the same?”
“It does not matter how fast you speak. Words are the same whether you speak quickly or slowly.”
“Then why did you say you pause after each word?”
“That is the easiest way to find them. Try saying this very slowly.” He pointed at what he’d just written.
Jijingi spoke very slowly, the way a man might when trying to hide his drunkenness. “Why is there no space in between an and yom?”
“Anyom is one word. You do not pause in the middle of it.”
“But I wouldn’t pause after anyom either.”
Moseby sighed. “I will think more about how to explain what I mean. For now, just leave spaces in the places where I leave spaces.”
What a strange art writing was. When sowing a field, it was best to have the seed yams spaced evenly; Jijingi’s father would have beaten him if he’d clumped the yams the way the Moseby clumped his marks on paper. But he had resolved to learn this art as best he could, and if that meant clumping his marks, he would do so.
It was only many lessons later that Jijingi finally understood where he should leave spaces, and what Moseby meant when he said “word.” You could not find the places where words began and ended by listening. The sounds a person made while speaking were as smooth and unbroken as the hide of a goat’s leg, but the words were like the bones underneath the meat, and the space between them was the joint where you’d cut if you wanted to separate it into pieces. By leaving spaces when he wrote, Moseby was making visible the bones in what he said.
Jijingi realized that, if he thought hard about it, he was now able to identify the words when people spoke in an ordinary conversation. The sounds that came from a person’s mouth hadn’t changed, but he understood them differently; he was aware of the pieces from which the whole was made. He himself had been speaking in words all along. He just hadn’t known it until now.
#
The ease of searching that Remem provides is impressive enough, but that merely scratches the surface of what Whetstone sees as the product’s potential. When Deirdre fact-checked her husband’s previous statements, she was posing explicit queries to Remem. But Whetstone expects that, as people become accustomed to their product, queries will take the place of ordinary acts of recall, and Remem will be integrated into their very thought processes. Once that happens, we will become cognitive cyborgs, effectively incapable of misremembering anything; digital video stored on error-corrected silicon will take over the role once filled by our fallible temporal lobes.
What might it be like to have a perfect memory? Arguably the individual with the best memory ever documented was Solomon Shereshevskii, who lived in Russia during the first half of the twentieth century. The psychologists who tested him found that he could hear a series of words or numbers once and remember it months or even years later. With no knowledge of Italian, Shereshevskii was able to quote stanzas of The Divine Comedy that had been read to him fifteen years earlier.
But having a perfect memory wasn’t the blessing one might imagine it to be. Reading a passage of text evoked so many images in Shereshevskii’s mind that he often couldn’t focus on what it actually said, and his awareness of innumerable specific examples made it difficult for him to understand abstract concepts. At times, he tried to deliberately forget things. He wrote down numbers he no longer wanted to remember on slips of paper and then burnt them, a kind of slash-and-burn approach to clearing out the undergrowth of his mind, but to no avail.
When I raised the possibility that a perfect memory might be a handicap to Whetstone’s spokesperson, Erica Meyers, she had a ready reply. “This is no different from the concerns people used to have about retinal projectors,” she said. “They worried that seeing updates constantly would be distracting or overwhelming, but we’ve all adapted to them.”
I didn’t mention that not everyone considered that a positive development.
“And Remem is entirely customizable,” she continued. “If at any time you find it’s doing too many searches for your needs, you can decrease its level of responsiveness. But according to our customer analytics, our users haven’t been doing that. As they become more comfortable with it, they’re finding that Remem becomes more helpful the more responsive it is.”
But even if Remem wasn’t constantly crowding your field of vision with unwanted imagery of the past, I wondered if there weren’t issues raised simply by having that imagery be perfect.
“Forgive and forget” goes the expression, and for our idealized magnanimous selves, that was all you needed. But for our actual selves the relationship between those two actions wasn’t so straightforward. In most cases we had to forget a little bit before we could forgive; when we no longer experienced the pain as fresh, the insult was easier to forgive, which in turn made it less memorable, and so on. It was this psychological feedback loop that made initially infuriating offences seem pardonable in the mirror of hindsight.
What I feared was that Remem would make it impossible for this feedback loop to get rolling. By fixing every detail of an insult in indelible video, it could prevent the softening that’s needed for forgiveness to begin. I thought back to what Erica Meyers said about Remem’s inability to hurt solid marriages. Implicit in that assertion was a claim about what qualified as a solid marriage. If someone’s marriage was built on—as ironic as it might sound—a cornerstone of forgetfulness, what right did Whetstone have to shatter that?
The issue wasn’t confined to marriages; all sorts of relationships rely on forgiving and forgetting. My daughter Nicole has always been strong-willed; rambunctious when she was a child, openly defiant as an adolescent. She and I had many furious arguments during her teen years, arguments that we have mostly been able to put behind us, and now our relationship is pretty good. If we’d had Remem, would we still be speaking to each other?
I don’t mean to say that forgetting is the only way to mend relationships. While I can no longer recall most of the arguments Nicole and I had—and I’m grateful that I can’t—one of the arguments I remember clearly is one that spurred me to be a better father.
It was when Nicole was sixteen, a junior in high school. It had been two years since her mother Angela had left, probably the two hardest years of both our lives. I don’t remember what started the argument—something trivial, no doubt—but it escalated and before long Nicole was taking her anger at Angela out on me.
“You’re the reason she left! You drove her away! You can leave too, for all I care. I sure as hell would be better off without you.” And to demonstrate her point, she stormed out of the house.
I knew it wasn’t premeditated malice on her part—I don’t think she engaged in much premeditation in anything during that phase of her life—but she couldn’t have come up with a more hurtful accusation if she’d tried. I’d been devastated by Angela’s departure, and I was constantly wondering what I could have done differently to keep her.
Nicole didn’t come back until the next day, and that night was one of soul searching for me. While I didn’t believe I was responsible for her mother leaving us, Nicole’s accusation still served as a wake-up call. I hadn’t been conscious of it, but I realized that I had been thinking of myself as the greatest victim of Angela’s departure, wallowing in self-pity over just how unreasonable my situation was. It hadn’t even been my idea to have children; it was An
gela who’d wanted to be a parent, and now she had left me holding the bag. What sane world would leave me with sole responsibility for raising an adolescent girl? How could a job that was so difficult be entrusted to someone with no experience whatsoever?
Nicole’s accusation made me realize her predicament was worse than mine. At least I had volunteered for this duty, albeit long ago and without full appreciation for what I was getting into. Nicole had been drafted into her role, with no say whatsoever. If there was anyone who had a right to be resentful, it was her. And while I thought I’d been doing a good job of being a father, obviously I needed to do better.
I turned myself around. Our relationship didn’t improve overnight, but over the years I was able to work myself back into Nicole’s good graces. I remember the way she hugged me at her college graduation, and I realized my years of effort had paid off.
Would those years of repair have been possible with Remem? Even if each of us could have refrained from throwing the other’s bad behavior in their faces, the opportunity to privately rewatch video of our arguments seems like it could be pernicious. Vivid reminders of the way she and I yelled at each other in the past might have kept our anger fresh, and prevented us from rebuilding our relationship.
#
Jijingi wanted to write down some of the stories of where the Tiv people came from, but the storytellers spoke rapidly, and he wasn’t able to write fast enough to keep up with them. Moseby said he would get better with practice, but Jijingi despaired that he’d ever become fast enough.
Then, one summer a European woman named Reiss came to visit the village. Moseby said she was “a person who learns about other people” but could not explain what that meant, only that she wanted to learn about Tivland. She asked questions of everyone, not just the elders but young men, too, even women and children, and she wrote down everything they told her. She didn’t try to get anyone to adopt European practices; where Moseby had insisted that there were no such thing as curses and that everything was God’s will, Reiss asked about how curses worked, and listened attentively to explanations of how your kin on your father’s side could curse you while your kin on your mother’s side could protect you from curses.
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