Meanwhile houses all over town were being sold to The Next Thing, who continued to sell them to upper-echelon employees. The new owners maintained the grounds and exteriors but gradually transformed the houses into places of business, with offices where the living rooms used to be. Now it became possible to speak to a representative in your own neighborhood, instead of driving across town to the cubicles. A further advantage was that any item purchased at the Under could conveniently be returned to any of the new offices, just a few blocks away.
As these events were taking place in every neighborhood, I tried to make sense of it all. I knew that a great shift was under way, all through our town, but I didn’t know whether it was good for us or bad. All I felt certain about was that everything was moving too quickly. I wanted the old slow feel of things, before all the motion set in. I had even stopped going out to the mall, which stood so close to The Next Thing that it seemed to be there only to draw attention to its rival. Besides, the mall was changing. It was beginning to have the half-deserted look of run-down amusement parks at the end of summer, of old movie theaters with springs poking through the seats. Empty shopping carts stood at different angles in car spaces on the lot. Even the old supercenter where I shopped, on the other side of town, struck me as shrunken, diminished, drained of life, a place where gloomy people wandered sluggishly, shuffling their feet. In pharmaceuticals, a bottle lay on the floor, in a thick red ooze; in an aisle in men’s clothing, an overhead light flickered madly, like heat lightning on a summer night.
4
Late one Saturday morning, I drove out to The Next Thing. The building had changed. New wings and extensions had sprouted everywhere, and large doorways had sprung up, with sheets of glass stretching from the lintels to the roof. The whole was flanked by high white towers that had notches at the top, like the tops of castles. A blue flag flew from each tower, showing the letters NT in white. In the new wings and entranceways stood booths and counters marked for services: banking, mortgages, universal life insurance, eye care, funeral arrangements. The old cubicles were farther in, but many now had signs like LOANS and INVESTMENT COUNSELING.
After a while I came to the place where the old Food Park used to be. It was now a much larger park, surrounded by a wrought-iron fence with spiked pickets. Inside you could see fountains, pavilions, restaurants, gazebos, a merry-go-round, even a small zoo. A sign on an entrance gate said that access was restricted to employees of The Next Thing and their immediate families.
Down below, in the Under, shoppers moved from screen to screen, selecting their items, which tumbled into the bins. A few innovations caught my attention. On the row of shelves above the PD screens, I saw small stainless-steel disks the size of coat buttons. These, I learned, were audio surveillance units, or ASUs, which permitted personnel in distant listening stations to overhear and record customer responses to merchandise. Here and there, at aisle-ends or open plazas, I noted another development: red metal posts, about the size of parking meters, with a top panel containing a slot for a card. If you entered your Menu Card—which could be obtained for a reasonable fee in any of the cubicles—your purchases would be selected for you by computer. The selection was based on your shopping history and your answers to a detailed questionnaire submitted at the time of application for a card. Though the system was still in its early stages, I was struck by the vision itself: customers were invited to experience the atmosphere of shopping without any of the tiring effort associated with the act itself. You picked up your filled cart at an area near the cashiers, at which time you could remove items you didn’t care to buy. Between the insertion of the Menu Card and the pickup of your cart, you might have a pleasant sit in a Relaxation Corner or wander toward the ends of the Under, where deep changes were in progress.
The rough area beyond the shelves had vanished. The ground was paved over and reached all the way back to the line of dark trees, with the lights flickering through. To my left and right, the asphalt stretched off as far as I could see. Men were working all around, setting up surveillance cameras on poles, putting finishing touches on curbed islands planted with bushes, erecting roofed walkways that led directly out from the broad aisles. I questioned one worker, a young man in a dark blue uniform, who told me that opening day was in a week. When I expressed surprise, he explained that people who lived down here—he swept his hand toward the trees—would soon be able to drive directly to any part of the Under, park in the lot, and enter without the obstacle of a door. Some sections of the lot were already in use. The aisles would be kept open round the clock, so that the bright-lit shelves would always be on display, but doorless openings at the aisle-ends would be supplied with security-tag detectors to prevent theft. The paved area entirely surrounded the Under, and the town was on all sides, behind the trees.
When I asked whether it was possible to see the town, the young man laughed and said I was already in it. The Under was the center of town down here, and folks lived all around. At this point he swept out his arm in a wide gesture, which seemed to take in the trees, the flickering lights, and all the dark. But I could see for myself how things looked down here, if I wanted to—all I had to do was walk across the pavement into the trees. Folks did it all the time.
It turned out that the trees formed a small wood, with winding paths and a road going through. Here and there, lanterns with glass panes hung from branches. On the other side, I stepped into a well-lit street that ran parallel to the line of trees, with other streets going off at right angles. I saw homes with glowing porches and bright yards, where kids were playing Wiffle ball or running under sprinklers. In the yards, bordered by white picket fences, lanterns stood on posts. Floodlights shone down from every house, and I noticed that long fluorescent lights ran under all the eaves. A dog lay in a driveway; a young mother was pushing a stroller along a sidewalk. Despite the darkness, I realized that it was the middle of a summer afternoon. High overhead, recessed lights shone down. A man stood in a floodlit driveway, hosing off his car. Telephone poles with crossbars lined the streets, and the wires that ran from the poles to the house sides glittered in the light of streetlamps.
Except for the day-feeling mixed in with the night lights, it all felt very familiar: kids playing, sprinklers turning, a boy riding by on a bike. It wasn’t our town, since the houses and yards were a little different, but it felt like a version of our town, a town born from our town, a town more at peace with itself than ours could ever be. You could tell that some of this came from certain effects worked out by the planners, like the old-fashioned telephone poles with glass insulators on the crossbars, instead of the new metal poles you see everywhere, or the streetlamps with glass globes, nothing fancy, but reminiscent of better times. Most of the porches had old-style gliders, and I even saw milk boxes by the front doors. They were trying to take you back, you could see that, and you couldn’t help admiring the general effect, even as you saw what they were trying to do. But that wasn’t all of it. Up there, in our town, even at the best of times, you could feel a sort of worry, a tension, which flowed from the houses out into the streets and up into the leaves of the trees. I don’t know where it came from, that worry, but there were times you could almost hear it, like a hum in a wire, on hot summer afternoons under a blue sky, or on spring evenings at dusk, in the stillness between the slam of a front door and the ringing of a telephone. It was just an impression, of course. But down here, it seemed, you could get away from all that and lead a different kind of life.
I came to a corner where two small girls with blond braids sat at a table lit by a streetlamp. They were selling lemonade, which stood in a gleaming glass pitcher that made you think of aprons and cookie dough. I was thirsty—they filled the paper cup to the top. As I drank, I looked up at the sky, with its soft-glowing recessed lights. I wondered whether the lights were dimmed at night, or whether they stayed the same all the time. I put the cup down and glanced back in the direction I had come from. Over the line of trees I saw the vast sh
elves of the Under, fiery with light, rising up in the darkness, like a city on an ancient plain.
5
I returned to the Under, rode up to the cubicles, and walked out into the parking lot. The sun was so bright that I had to shade my eyes with my hand. Heat rose from the asphalt and from the cars, brilliant in sunlight, sitting there row on row. I remembered how, not so many years ago, the parking lot had been a field of high grass and wild asters, next to the mall. Twenty years back, the mall itself wasn’t there, this part of town was still farm country, and before that, who knows, bobcats and Indians. Things were always changing, there was no stopping it, and as I walked toward the car I had the feeling that if I looked over my shoulder I would see machines tearing down the building behind me, erecting steel columns, lifting sheets of glass high into the air.
For the next few days I went about my business, without thinking about anything. But I must have been turning things over in my mind, because a few days later I accepted the position offered in the letter. Two weeks after that I started my on-job training program. This took place on the ground floor, in a small office in one of the new extensions. About a week into the program I sold my house to The Next Thing at better than market value and signed up for one of the houses in a new neighborhood down below. It was a good location, away from the delivery depots. The lot was smaller than what I was used to, but the house had a granite-topped island in the kitchen, airtight triple-track windows, and a front porch with a glider. It cost me nothing except a security deposit and the first month’s rent, and they even threw in the moving costs. It was difficult for a while, driving each day from my new neighborhood to the parking lot on the other side of the trees, entering the Under, riding an up escalator, and making my way to the office in the extension, but on the positive side I was able to go shopping without changing levels, the training program was expertly run, and I knew that life would improve once I began my new job.
In those days I still sometimes visited the old town, where things were changing. The small stores on Main Street were gone—Politano’s Variety, Klein’s Men’s Shop, the tobacconist’s and the newsstand—but the street had shaken off its slump and was flourishing: the old places were now specialty outlets of The Next Thing, with big plate-glass windows and new awnings, where people in the upper town could do their shopping without having to go down to the Under. On the outskirts of town, the mall had been transformed into a suite of NT offices with a new main entranceway and a second floor. Next to the mall, the old building of The Next Thing was closed for renovations, except for a single door where you could enter. Inside, I saw workmen bolting steel beams to columns as they blocked out the inner walls of a new five-story office building. On the ground floor, past the open door, only a few of the old cubicles remained. Through the wrought-iron fence I saw a flat expanse of dirt stretching away.
The houses in town were changing, too. All but a stubborn handful now belonged to top-level employees, who were building wings, adding floors, erecting upper balconies and decorative towers. I saw three-car garages, front walks flanked by stone lions, porches with high white columns, doors with stained-glass sidelights and Victorian fanlights. Birdhouses shaped like hotels hung from the branches of shade trees. Gardeners kneeled beside beds of geraniums.
I began work a few weeks later, in an annex built out from two aisles of the Under. That was fifteen months ago. The hours were a little longer than I’d expected, because apart from the official workday, nine to six, there was the scheduled work that had to be completed each day before you went home, so that you expanded your hours to fit the work in. Luckily it was possible to save time because of the short drive home. Since I had to pass through the Under on my way to and from work, I picked up what I needed during the week. On Sundays I sometimes visited the upper town for an hour or two, though I was usually so tired that I just paid bills and did the crossword puzzle.
Last time I was up there, I paid a visit to the old neighborhood. On my block I barely recognized my house, with its third story and its bay-windowed wing off the bedrooms. Across the street some high school boys were playing basketball on a driveway, with a high white house rising up behind. I watched them from the curb. They were tall, quick-moving, their hair shining in the sun, but what struck me was the grace of their bodies, the easy flow of their movements. Then I became aware of something else, which must have been there all along—a steady banter, a light playfulness, that seemed to grow out of the flowing motions, unless it was another form of the same thing. It occurred to me that I hadn’t heard that sound for a while, down in my town.
As I stood there watching, a security guard in a dark green uniform strolled over from around the corner. He asked to see my Employee Number. “Planning to stay long?” he said as he handed back my card. He thrust his fingertips under the wide black belt around his waist and looked at me curiously. “We don’t get many of you up here,” he said.
These days my work keeps me busy. I usually don’t get home till after eight, and there’s a lot of pressure to do more, to show them what you’re made of. It’s what you’ve got to expect in an expanding organization like this. They want you to work hard, they believe in hard work, and if you slack off you get a warning. Three warnings and you’re out—out of a job, and out of a house, since they won’t renew the lease. You have to move to some other town and make room for the next employee. They mean business down here. After a long day of entering sales rates from housewares, electronics, and building supplies into a database, I like to come home and stretch out on the sofa, where I sometimes fall asleep in front of the TV before I make dinner. I work a half day on Saturday and generally go in for a few hours in the afternoon, and on Sunday, my day off, I do my catch-up shopping and my household chores.
Sometimes, when I’m wandering the aisles of the Under with my cart, or sitting on my glider on my lamp-lit front porch on a Sunday afternoon, I’ll have a sudden memory of the town up there, where I used to live. I can see my childhood home, with its deep cool cellar and its sunny kitchen, and the later house, with the screened back porch that looked out at the catalpa tree. I remember the big rubbery leaves of the catalpa, the green cigars hanging down, the play of light on the porch screens. I like thinking of those houses, but that isn’t the same as wanting them back. They’re part of another time, that’s all. Some people talk about that time the way they talk about everything in the past, as if it has a special glow. Well, it does have that glow. It’s the glow of something you can’t get to anymore, the glow of something no longer there. If you reach out for it, you won’t feel anything at all.
Things have been pretty steady down here, though there have been some changes. The old Returnways were shut down about six months ago, and the last of the escalators stopped running fairly recently. People complain about it, but why should the escalators run if no one up there comes down to the Under, and besides, you can still climb the stairs if you want to get out for a while. Some of the neighborhoods down here aren’t kept up the way they should be, especially the run-down ones near the delivery depots, where goods come down at all hours and trucks are always on the move. Sometimes there’s a run on some item in the Under, like gas grills or grow lights, and they don’t restock as fast as they used to. You can go to the Complaint Department and fill out a form, but the place is hard to get to and the lines are long.
You hear people say things are better up there, but I don’t know about that. Isn’t that what people always say, about someplace else? I’ve even heard talk about how we look different, down here. I suppose there’s a certain truth to that. We’re bound to grow pale, living the way we do, it’s only to be expected, except of course for the ones who turn wrong shades of dark with their tanning lamps and their skin creams. In thirty years, some say, we’ll all be soft white squishy things with fat legs and little squinty eyes. These are people who are usually trying to get you to join their gym or take some miracle health remedy. It’s true there’s a tiredness about us somet
imes, a heaviness. You can see it in the Under. The other night I saw a woman from my annex just standing there, in the middle of an aisle, with slumped shoulders, not moving, her eyes not looking anywhere, her hands hanging down. But what do you expect, after working a long shift every day, six days a week? That explains a lot of the faces, with their dead eyes, their saggy mouths. People are tired, that’s what it is. They move slowly, when they’re not working. Chins hang low. Flesh builds over the hips, moves down over the tops of shoes. There’s no escaping it. And if, as some say, people down here fall sick all the time with headaches and upper respiratory infections and what have you, well, they can go straight to the new infirmary built out from the Under and make up the work later. You’d think people never fell sick up there. You’d think people up there never had problems of their own. As I see it, there’s nothing to be gained by wishing you had something else. Maybe it’s true that things are different up there, maybe people up there get through life in a different way, without our troubles. Speaking for myself, I’m no worse off down here than I was up there, with more money in the bank from the sale of my house, though the hours are longer than I thought and the streetlamps keep flickering out. When a tree falls over you can wait weeks before a truck with NT on the side comes around to pick it up, and there’s no denying they’re behind on street repairs. Sometimes you hear talk about improvements, like an elevated monorail system that would eliminate ground traffic, but I’m not holding my breath. I don’t care for the fortune-telling parlors that are springing up all over, or the fad for ghosts and spirits, or the new cults you keep hearing about, like the Fourth Millennium and the Prophets of Doom, though I suppose people need something to do when they’re not working. Things may not be exactly what I thought they’d be, back then, but things weren’t perfect up there, not by a long shot. As for work, everyone works, you work till you drop, it’s how things are. In nine months I’m up for promotion, with a good chance of moving to the office next to this one, with a big window looking out at the lot.
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